Maximizing Workforce Performance through Strategic Learning: Insights from Eileen Cooke

In this episode of the Built by People Podcast, host Dave interviews Eileen, a seasoned expert in corporate training and development.

Eileen shares her career journey, emphasizing her consistent focus on using education for workforce development. She discusses the crucial role of aligning learning with performance outcomes and highlights a successful large-scale training program that significantly improved employee performance.

Eileen stresses the importance of starting training conversations with business outcomes and the necessity of overcoming common challenges in training departments. She advocates for holding training accountable for business results and measuring impact through relevant metrics.

Eileen concludes by expressing the unique value of roles in learning and development, combining business success with personal impact.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:38 Guest Introduction: Eileen's Career Journey

01:27 The Evolving Role of Learning and Development

02:58 Successful Training Strategies

05:35 Trade-Off Conversations with Leaders

07:37 Challenges in Training Departments

09:33 Measuring Training Impact

11:10 Parting Advice from Eileen

12:07 Conclusion and Farewell

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Insights with Tomekia Williams: Navigating Benefits Administration and Mental Health Support in HR

In this Built by People Podcast episode, we welcome Tomekia, Senior Benefits Manager, who shares her career journey from benefits administration to HR leadership.

Tomekia discusses the importance of benefits education and the innovative use of AI tools to enhance benefits communication. She highlights the impact of implementing mental health resources during the pandemic and provides practical steps to boost employee engagement with these benefits.

Tomekia underscores the importance of HR professionals understanding and effectively communicating the value of benefits to employees.

The episode is sponsored by Previ, an employer network providing private pricing for employees to save on essential services.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:38 Guest Introduction: Tomekia's Career Journey

03:09 Implementing AI in Benefits Administration

04:13 Impact of Benefits Education on Employee Wellbeing

05:43 Transforming Mental Health Benefits

07:20 Parting Advice for HR Professionals

08:46 Closing Remarks

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Building HR Credibility and Influence with Dee Brown

In this episode of the Built by People Podcast, the host welcomes Dee, an experienced HR leader, to share her career journey and valuable insights.

With over 20 years in the industry, Dee discusses her diverse experiences from insurance to senior living, and her current role at West Bend Insurance.

They explore how HR can build credibility and influence by understanding business strategies and effectively communicating. Dee emphasizes the importance of executive buy-in, using data, and gaining consensus from all organizational levels.

She offers actionable strategies to enhance company culture and shares advice for HR professionals to step beyond traditional roles.

Sponsored by Previ, the podcast concludes with a focus on transforming organizational strategies and improving employee financial wellbeing.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:39 Guest Introduction: Dee's Career Journey

01:49 Building HR Credibility and Influence

02:34 Effective Strategies for Strong Company Culture

03:27 Gaining Executive Buy-In for HR Initiatives

04:20 Overcoming Challenges in HR Influence

05:28 Parting Advice and Conclusion

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Unveiling HR Leadership and Healthcare Transformation with Jim O'Gorman

In this Built by People Podcast episode, host Dave interviews Jim, an HR executive with a diverse career spanning geographic mapping, entertainment, and healthcare. Jim shares his journey and the impact of a negative leadership experience on his leadership style.

The discussion highlights the evolving complexities and costs of employee-sponsored healthcare, emphasizing the need for corporate America to rethink healthcare benefits to improve employee outcomes.

Jim elaborates on the critical, yet often overlooked, role of benefits leaders in managing healthcare costs and employee care. He also shares insights on how Included Health leverages AI to enhance virtual care and maintain a strong organizational culture.

The episode concludes with advice for HR leaders to rethink traditional healthcare practices and put employees' health at the forefront.

The podcast is sponsored by Previ, helping employees save on essential services.

00:00 Introduction to the Built by People Podcast

00:39 Meet Jim: A Journey Through Technology and HR

01:25 Lessons from Leadership: Overcoming Challenges

02:16 HR Trends and Healthcare Innovations

04:12 The Unsung Heroes: Benefits Leaders

07:41 AI in Healthcare: Enhancing Employee Benefits

09:55 Preserving Culture While Driving Transformation

11:44 Parting Advice: Rethinking Healthcare

12:26 Conclusion and Farewell

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Navigating HR Challenges and Union Relations with Meredith Gatzke

In this episode of the Built by People Podcast, we welcome Meredith, Vice President and Chief Human Resources Officer at Montclair State University, as she discusses her career journey from teaching to HR leadership.

Meredith shares her experiences working in heavily unionized environments, emphasizing the importance of communication and collaboration. She offers insights on effective strategies for implementing change, managing labor dynamics, and balancing the needs of employees, leadership, and unions.

The conversation also touches on the future of labor relations, the role of technology, and the importance of adaptability and mental health in HR practices.

The episode is sponsored by Previ, an employer network providing private pricing for employees to save on essential services.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Employer Network

00:39 Guest Introduction: Meredith's Career Journey

01:57 Navigating Unionized Environments

04:00 Effective Strategies for Union Relationships

08:33 Balancing Needs During Organizational Change

11:10 Future of Labor Relations and HR's Role

13:21 Parting Advice and Conclusion

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Insights with Douglas Parks: Three-Act Career Journey and Strategic HR Transformation

In this Built by People Podcast episode, we welcome Doug, who shares his unique career journey defined by three acts: business development, consulting, and HR leadership. Doug discusses a successful HR initiative that connected business strategy with performance, achieving significant cost savings and enhancing employee engagement.

He also elaborates on his four-phase approach to transformation: stabilization, shaping, scaling, and strengthening, and shares insights on articulating value to senior executives. Doug’s parting advice emphasizes the continued importance of people in the age of AI and effectively communicating HR's value to leadership.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:39 Guest Introduction: Doug's Career Journey

02:23 HR Initiatives and Business Strategy

04:21 Four Phase Approach to Transformation

09:00 Communicating Value to Senior Executives

11:07 Parting Advice and Closing Remarks

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Insights with Marc Hinson: Effective Talent Acquisition and Performance Management in Hospitality

In this Built by People Podcast episode, we welcome Mark, Chief People Officer at Smokey Bones, who shares his career journey from working in restaurants to leading HR operations.

Mark discusses the importance of effective talent acquisition and performance management in the hospitality industry.

He highlights strategies like improved selection, retention, frequent pay increases, and using a scorecard for performance measurement.

Mark shares insights on managing recruitment post-pandemic and emphasizes the significance of personal connection in the industry.

The episode is sponsored by Previ, an employer network providing private pricing for employees to save on essential services.

00:00 Introduction to the Built by People Podcast

00:39 Guest Introduction: Mark's Career Journey

01:35 Effective Talent Acquisition Strategies

03:20 Performance Management in Hospitality

05:29 Navigating Recruitment Challenges Post-Pandemic

07:35 Evaluating Candidate Openness and Curiosity

09:16 Parting Advice: The Importance of Human Connection

10:19 Conclusion and Farewell

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Leadership Insights with Courtney Cherry Ellis: Scaling People and Business Together

In this episode of the Built by People Podcast, we welcome Courtney, who shares her journey from management consulting to becoming a key figure in the HR world.

Courtney discusses her unique approach to career changes and the importance of building trust and context within a team.

She explains how intentional organizational design and transparent communication are crucial for scaling people operations alongside business growth.

Courtney also highlights the significance of coaching and building business acumen within the HR leadership team.

Finally, she offers insights on designing programs that support both organizational and personal growth and emphasizes the importance of staying curious and asking questions to shape the future of work.

The episode is sponsored by Previ, which assists employees in saving on monthly expenses.

00:00 Introduction to the Built by People Podcast

00:14 Sponsor Message: Previ Network

00:38 Guest Introduction: Courtney's Career Journey

02:43 Transformational Experiences in HR

04:54 Scaling People Alongside Business Growth

09:23 Designing Programs for Organizational and Personal Growth

12:28 Linking Talent, Performance, and Rewards

13:48 Building Business Acumen in People Leadership

17:23 Parting Advice and Conclusion

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠⁠.

Leadership Insights with Ashima Kapur: Navigating People Development and Community Engagement

In this episode of the Built by People Podcast, we welcome Ashima, who shares her journey from a master's in psychology to leading the HR function at a major insurance and financial services company.

Ashima discusses her approach to people development, emphasizing the importance of mutual accountability between the organization and its employees.

She explains strategies for building a strong employer brand through community engagement and highlights the significance of aligning leadership development with company objectives.

Ashima also offers insights into effective succession planning and maintaining company culture while scaling development programs.

She concludes by advising listeners to take initiative and own their career growth.

The episode is sponsored by Previ, which aids employees in saving on monthly expenses.

00:00 Introduction to the Built by People Podcast

00:39 Meet Ashima: A Journey from Psychology to HR Leadership

01:55 Balancing Individual Growth and Organizational Success

04:03 Building a Strong Employer Brand Through Community Engagement

05:17 Measuring the Impact of Community Engagement

06:04 Key Elements of Leadership Development and Succession Planning

08:00 Maintaining Company Culture While Scaling Development Programs

09:08 Parting Advice and Closing Remarks

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.

Creating Values-Based, People-Centric Organizations with Shelley Wells

In this episode of the Built by People Podcast, host Dave welcomes Shelly, an HR leader with extensive experience in building values-based, people-centric organizations.

Shelly shares her career journey from an HR admin in the hotel industry to co-founding People Inc., a company dedicated to helping organizations create high-performing cultures.

She discusses the importance of defining values, hiring the right people, and maintaining continuous discipline.

Shelly provides real-world examples of implementing her 360 approach at companies like JetBlue, resulting in impressive outcomes such as low turnover rates and high customer satisfaction.

The conversation also covers overcoming challenges, involving employees in the values creation process, and practical advice for HR professionals. Shelly emphasizes the critical role of CEO buy-in, focusing on retention, and leveraging technology in HR.

00:00 Introduction to the Built by People Podcast

00:39 Meet Shelly: A Journey in HR

02:45 Creating Values-Based, People-Centric Cultures

04:04 Implementing the 360 Systematic Approach

06:10 Case Study: Building JetBlue's Culture

11:23 Challenges and Overcoming Them

13:20 The Impact of Defining Specific Behaviors

15:27 Frontline Employees in Values Creation

16:56 Parting Advice for HR Leaders

18:51 Conclusion and Farewell

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.