Welcome back to Small Business School! In this week’s episode of the Business Builder series, we’re tackling something most entrepreneurs know they should be doing… but often avoid: building systems and procedures in your business (aka SOPs). But don’t worry—this isn’t about creating a stuffy, never-used operations manual. I’m walking you through how to build simple, repeatable systems that actually help you grow, without making it your full-time job. If you’ve ever said, “I know I need systems, but who has time?”—this one’s for you.

Key topics covered:

• What SOPs really are—and what they aren’t
• How to create effective systems in just 3 minutes using the tools you already have
• Why messy, imperfect SOPs are better than perfect ones that never get used
• Tips for building a culture where your team creates and owns the systems too

Whether you’re onboarding clients, posting content, or running payroll—this episode gives you a clear roadmap to make systems your secret weapon (without the overwhelm). Let’s get your time back and start building a business that runs without you in the weeds.

Challenge

A simple action step: pick one task you do regularly that you're ready to delegate. Record yourself doing it—using Loom, a voice note, or a Zoom video—and save it in an SOP folder.

Mentioned in this episode: If you are running a business in Canada and you need help with all the things accounting related, but more importantly understanding the numbers I invite you to check out https://thriveaccounting.co/

Staci's Links:
Instagram. Website.

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Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!