Business of Tech: Daily MSP News & IT Services Analysis

This week, Microsoft announced their new RMM tool, Lighthouse.   This comes on the heels of another announcement this week, with T-Mobile including Microsoft 365 in their Business packages, as well as expanded staffing for SMBs. Previously, HP has expanded their successful enterprise offerings that included hardware and services to new offerings for the SMB. And, Lenovo has their similarly Microsoft based managed services offering.   The big providers are coming for pieces of your existing businesses.   What does this mean and why should you care?

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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This week, Microsoft announced their new RMM tool, Lighthouse.   This comes on the heels of another announcement this week, with T-Mobile including Microsoft 365 in their Business packages, as well as expanded staffing for SMBs. Previously, HP has expanded their successful enterprise offerings that included hardware and services to new offerings for the SMB. And, Lenovo has their similarly Microsoft based managed services offering.   The big providers are coming for pieces of your existing businesses.   What does this mean and why should you care?

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• A study on the kinds of jobs that can go remote

https://www.bbc.com/worklife/article/20200921-what-remote-jobs-tell-us-about-inequality?ocid=global_worklife_rss

• Boring cybersecurity training doesn’t work

https://www.channelfutures.com/mssp-insider/study-boring-cybersecurity-awareness-training-does-no-good

https://www.ciodive.com/news/security-metrics-stakeholders-gartner/585362/

AND

• Microsoft keeps around the perpetual license

https://www.windowscentral.com/new-microsoft-office-way-people-who-dont-want-subscription

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   A study on the kinds of jobs that can go remote

 https://www.bbc.com/worklife/article/20200921-what-remote-jobs-tell-us-about-inequality?ocid=global_worklife_rss

• Boring cybersecurity training doesn’t work

https://www.channelfutures.com/mssp-insider/study-boring-cybersecurity-awareness-training-does-no-good

https://www.ciodive.com/news/security-metrics-stakeholders-gartner/585362/

AND

• Microsoft keeps around the perpetual license

https://www.windowscentral.com/new-microsoft-office-way-people-who-dont-want-subscription

Two things to know today:

• Forrester with new projections for IT spend for this year and next

https://www.ciodive.com/news/forrester-recession-scenarios-IT-spending/585612/

AND

• Analysis out of Europe of service provider impact

https://www.channelpartnerinsight.com/news/4020616/most-service-providers-germany-lost-business-covid-claims-study

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today:

•   Forrester with new projections for IT spend for this year and next

 https://www.ciodive.com/news/forrester-recession-scenarios-IT-spending/585612/

AND

• Analysis out of Europe of service provider impact

https://www.channelpartnerinsight.com/news/4020616/most-service-providers-germany-lost-business-covid-claims-study

Four things to know today

• Microsoft makes a MSP related announcement

https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181

• Spiceworks research on IT trends

https://www.ciodive.com/news/2021-IT-spend-trends-spiceworks-ziff-davis-/585627/

• Hackers are selling RMM access

https://www.bleepingcomputer.com/news/security/hackers-sell-access-to-your-network-via-remote-management-apps/

AND

• ConnectWise bug bounty program

https://www.channele2e.com/technology/security/connectwise-bug-bounty-program/

https://www.kaseya.com/legal/vulnerability-disclosure-policy/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Four things to know today

•   Microsoft makes a MSP related announcement

https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181

• Spiceworks research on IT trends

https://www.ciodive.com/news/2021-IT-spend-trends-spiceworks-ziff-davis-/585627/

• Hackers are selling RMM access

https://www.bleepingcomputer.com/news/security/hackers-sell-access-to-your-network-via-remote-management-apps/

AND

• ConnectWise bug bounty program

https://www.channele2e.com/technology/security/connectwise-bug-bounty-program/

https://www.kaseya.com/legal/vulnerability-disclosure-policy/

Three things to know today

• Microsoft Ignite is here

https://www.thurrott.com/cloud/microsoft-365/241415/microsoft-ignite-2020-is-here

https://venturebeat.com/2020/09/22/microsoft-teams-virtual-commute-headspace-meditation/

https://www.crn.com/slide-shows/cloud/microsoft-ignite-2020-8-big-updates-in-teams-and-security/1

https://techcrunch.com/2020/09/22/microsoft-challenges-twilio-with-the-launch-of-azure-communication-services/

https://www.crn.com/slide-shows/cloud/14-top-azure-announcements-from-microsoft-ignite-2020?itc=refresh

• T-Mobile goes in with Microsoft 365

https://www.channelpro.co.uk/news/11898/t-mobile-launches-new-small-business-plans-with-microsoft-365

AND

• What to learn from a small Welsh town?

https://thenextweb.com/insights/2020/09/22/old-tv-breaks-internet-village/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Microsoft Ignite is here

https://www.thurrott.com/cloud/microsoft-365/241415/microsoft-ignite-2020-is-here

https://venturebeat.com/2020/09/22/microsoft-teams-virtual-commute-headspace-meditation/

https://www.crn.com/slide-shows/cloud/microsoft-ignite-2020-8-big-updates-in-teams-and-security/1

https://techcrunch.com/2020/09/22/microsoft-challenges-twilio-with-the-launch-of-azure-communication-services/

https://www.crn.com/slide-shows/cloud/14-top-azure-announcements-from-microsoft-ignite-2020?itc=refresh

• T-Mobile goes in with Microsoft 365

https://www.channelpro.co.uk/news/11898/t-mobile-launches-new-small-business-plans-with-microsoft-365

AND

• What to learn from a small Welsh town?

https://thenextweb.com/insights/2020/09/22/old-tv-breaks-internet-village/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.