Business of Tech: Daily MSP News & IT Services Analysis

Today.

• How to grow your customer base 10%

https://www.axios.com/newsletters/axios-login-8f40ae9f-01fa-4ea3-832e-65b146673a37.html?chunk=3&utm_term=emshare#story3

• How to achieve above industry medium performance

https://www.geekwire.com/2020/seattle-area-companies-join-board-challenge-pledging-add-black-directors-within-12-months/

https://www.channele2e.com/equality/accenture-black-founders-development-program/

AND

• How to find more people for tech jobs

https://www.comptia.org/content/research/diversity-in-the-high-tech-industry

https://www.comptia.org/blog/small-tech-businesses-diversity-competitive-advantage

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today.

•  How to grow your customer base 10%

https://www.axios.com/newsletters/axios-login-8f40ae9f-01fa-4ea3-832e-65b146673a37.html?chunk=3&utm_term=emshare#story3

• How to achieve above industry medium performance

https://www.geekwire.com/2020/seattle-area-companies-join-board-challenge-pledging-add-black-directors-within-12-months/

https://www.channele2e.com/equality/accenture-black-founders-development-program/

AND

• How to find more people for tech jobs

https://www.comptia.org/content/research/diversity-in-the-high-tech-industry

https://www.comptia.org/blog/small-tech-businesses-diversity-competitive-advantage

We had a summer of reckoning around racial justice. In my interview with Todd Thibedeaux, he brought up his focus on diversity for CompTIA as it related to the workforce. He’s not alone – I’m sure many of you have also been thinking about what to do that’s actionable. In this video, Dave Sobel, Host of the Business of Tech podcast, presents the results of the podcast's research into IT Channel Leadership Diversity, presenting the current state of play and some ideas for where to go from here.

Support the show on patreon: https://patreon.com/mspradio

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We had a summer of reckoning around racial justice. In my interview with Todd Thibedeaux, he brought up his focus on diversity for CompTIA as it related to the workforce. He’s not alone – I’m sure many of you have also been thinking about what to do that’s actionable. In this video, Dave Sobel, Host of the Business of Tech podcast, presents the results of the podcast's research into IT Channel Leadership Diversity, presenting the current state of play and some ideas for where to go from here.

Support the show on patreon: https://patreon.com/mspradio

Today

• The economy around office space

https://marker.medium.com/remote-work-is-killing-the-hidden-trillion-dollar-office-economy-5800af06b007

• The Voice Interoperability Initiative

AND

• A new hack targets MSPs as the landscape continues to worsen

https://www.msspalert.com/cybersecurity-breaches-and-attacks/stealthy-malware-targets-msps-hides-in-plain-sight-from-anti-virus-security/

https://www.businesswire.com/news/home/20200909005403/en/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• The economy around office space

https://marker.medium.com/remote-work-is-killing-the-hidden-trillion-dollar-office-economy-5800af06b007

• The Voice Interoperability Initiative

AND

• A new hack targets MSPs as the landscape continues to worsen

https://www.msspalert.com/cybersecurity-breaches-and-attacks/stealthy-malware-targets-msps-hides-in-plain-sight-from-anti-virus-security/

https://www.businesswire.com/news/home/20200909005403/en/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• Portland clamps down hard on facial recognition

https://www.geekwire.com/2020/portland-passes-nations-strongest-facial-recognition-ban-government-businesses/

• 5G hype … again

https://www.pcmag.com/fastest-mobile-networks/2020

• Zero Trust opportunities

https://www.ciodive.com/news/zero-trust-security-covid-deloitte/584966/

AND

• Blocking and tackling

https://www.zdnet.com/article/blurtooth-vulnerability-lets-attackers-overwrite-bluetooth-authentication-keys/

https://www.bleepingcomputer.com/news/security/azure-now-installs-security-updates-on-windows-vms-automatically/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

•   Portland clamps down hard on facial recognition

https://www.geekwire.com/2020/portland-passes-nations-strongest-facial-recognition-ban-government-businesses/

• 5G hype … again

https://www.pcmag.com/fastest-mobile-networks/2020

• Zero Trust opportunities

https://www.ciodive.com/news/zero-trust-security-covid-deloitte/584966/

AND

• Blocking and tackling

https://www.zdnet.com/article/blurtooth-vulnerability-lets-attackers-overwrite-bluetooth-authentication-keys/

https://www.bleepingcomputer.com/news/security/azure-now-installs-security-updates-on-windows-vms-automatically/

Today

• An update on the interconnected device framework

https://www.theverge.com/2020/9/8/21427139/amazon-apple-google-zigbee-alliance-open-source-smart-home-standard-2021-launch

https://www.theverge.com/2020/9/9/21428700/amazon-att-phone-number-calls-alexa-link-feature-smart-home-echo?scrolla=5eb6d68b7fedc32c19ef33b4

• School from home is not work from home

https://www.businessinsider.com/technical-glitches-disrupt-classes-as-students-take-classes-online-2020-9

https://www.washingtonpost.com/local/education/back-to-school-but-not-back-to-normal-students-and-teachers-in-northern-virginia-launch-online-learning/2020/09/07/f05cea94-efa7-11ea-99a1-71343d03bc29_story.html

AND

• Blocking and tackling to use

https://www.itnews.com.au/news/patch-wednesday-fixes-worst-case-scenario-exchange-bug-553009

https://www.thurrott.com/cloud/microsoft-365/240565/smb-tip-secure-your-remote-workforce-with-microsoft-365

https://www.thurrott.com/cloud/240605/google-is-bringing-native-microsoft-office-editing-to-mobile

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today

• An update on the interconnected device framework

https://www.theverge.com/2020/9/8/21427139/amazon-apple-google-zigbee-alliance-open-source-smart-home-standard-2021-launch

https://www.theverge.com/2020/9/9/21428700/amazon-att-phone-number-calls-alexa-link-feature-smart-home-echo?scrolla=5eb6d68b7fedc32c19ef33b4

• School from home is not work from home

https://www.businessinsider.com/technical-glitches-disrupt-classes-as-students-take-classes-online-2020-9

https://www.washingtonpost.com/local/education/back-to-school-but-not-back-to-normal-students-and-teachers-in-northern-virginia-launch-online-learning/2020/09/07/f05cea94-efa7-11ea-99a1-71343d03bc29_story.html

AND

• Blocking and tackling to use

https://www.itnews.com.au/news/patch-wednesday-fixes-worst-case-scenario-exchange-bug-553009

https://www.thurrott.com/cloud/microsoft-365/240565/smb-tip-secure-your-remote-workforce-with-microsoft-365

https://www.thurrott.com/cloud/240605/google-is-bringing-native-microsoft-office-editing-to-mobile