Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Microsoft Ignite is here

https://www.thurrott.com/cloud/microsoft-365/241415/microsoft-ignite-2020-is-here

https://venturebeat.com/2020/09/22/microsoft-teams-virtual-commute-headspace-meditation/

https://www.crn.com/slide-shows/cloud/microsoft-ignite-2020-8-big-updates-in-teams-and-security/1

https://techcrunch.com/2020/09/22/microsoft-challenges-twilio-with-the-launch-of-azure-communication-services/

https://www.crn.com/slide-shows/cloud/14-top-azure-announcements-from-microsoft-ignite-2020?itc=refresh

• T-Mobile goes in with Microsoft 365

https://www.channelpro.co.uk/news/11898/t-mobile-launches-new-small-business-plans-with-microsoft-365

AND

• What to learn from a small Welsh town?

https://thenextweb.com/insights/2020/09/22/old-tv-breaks-internet-village/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Instagram: https://www.instagram.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Microsoft Ignite is here

https://www.thurrott.com/cloud/microsoft-365/241415/microsoft-ignite-2020-is-here

https://venturebeat.com/2020/09/22/microsoft-teams-virtual-commute-headspace-meditation/

https://www.crn.com/slide-shows/cloud/microsoft-ignite-2020-8-big-updates-in-teams-and-security/1

https://techcrunch.com/2020/09/22/microsoft-challenges-twilio-with-the-launch-of-azure-communication-services/

https://www.crn.com/slide-shows/cloud/14-top-azure-announcements-from-microsoft-ignite-2020?itc=refresh

• T-Mobile goes in with Microsoft 365

https://www.channelpro.co.uk/news/11898/t-mobile-launches-new-small-business-plans-with-microsoft-365

AND

• What to learn from a small Welsh town?

https://thenextweb.com/insights/2020/09/22/old-tv-breaks-internet-village/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• New data on smart speakers and voice adoption

https://www.axios.com/newsletters/axios-login-715d0d9f-ce79-44bf-baab-9c59687258e4.html?chunk=1&utm_term=emshare#story1

https://techcrunch.com/2020/09/21/amazon-details-its-low-bandwidth-sidewalk-neighborhood-network-coming-to-echo-and-tile-devices-soon/

• Kids privacy concerns over school from home

https://www.axios.com/newsletters/axios-login-da0f7769-d5e3-4a59-810d-3525a43b4e63.html?chunk=0&utm_term=emshare#story0

https://www.msspalert.com/cybersecurity-breaches-and-attacks/compliance/united-kingdom-boosts-online-privacy-requirements/

AND

• Government warnings on a critical server patch

https://www.engadget.com/homeland-security-warning-zerologon-windows-server-flaw-175800739.html

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•  New data on smart speakers and voice adoption

https://www.axios.com/newsletters/axios-login-715d0d9f-ce79-44bf-baab-9c59687258e4.html?chunk=1&utm_term=emshare#story1

https://techcrunch.com/2020/09/21/amazon-details-its-low-bandwidth-sidewalk-neighborhood-network-coming-to-echo-and-tile-devices-soon/

• Kids privacy concerns over school from home

https://www.axios.com/newsletters/axios-login-da0f7769-d5e3-4a59-810d-3525a43b4e63.html?chunk=0&utm_term=emshare#story0

https://www.msspalert.com/cybersecurity-breaches-and-attacks/compliance/united-kingdom-boosts-online-privacy-requirements/

AND

• Government warnings on a critical server patch

https://www.engadget.com/homeland-security-warning-zerologon-windows-server-flaw-175800739.html

Three things to know today

• Tech confidence drops even further

https://fleishmanhillard.com/wp-content/uploads/meta/resource-file/2020/techlash-2020-why-the-technology-sector-needs-to-lean-in-now-on-consumer-expectations-1600287855.pdf

• HP may be your next competitor

https://www.channelpronetwork.com/news/hp-introduces-subscription-hardware-and-services-program-smbs

AND

• Ransomware’s first human death

https://www.zdnet.com/article/first-death-reported-following-a-ransomware-attack-on-a-german-hospital/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   Tech confidence drops even further

https://fleishmanhillard.com/wp-content/uploads/meta/resource-file/2020/techlash-2020-why-the-technology-sector-needs-to-lean-in-now-on-consumer-expectations-1600287855.pdf

• HP may be your next competitor

 https://www.channelpronetwork.com/news/hp-introduces-subscription-hardware-and-services-program-smbs

AND

• Ransomware’s first human death

https://www.zdnet.com/article/first-death-reported-following-a-ransomware-attack-on-a-german-hospital/

Two things to know today

• A romp through remote work, hiring, staffing, and the opportunity there

https://www.ciodive.com/news/employees-prefer-work-from-home-slack/585319/

https://www.infosecurity-magazine.com/news/uk-businesses-long-term-shift/

https://www.businessinsider.com/millennials-fleeing-major-us-tech-hubs-for-more-affordable-cities-2020-9

https://www.ciodive.com/news/tech-talent-covid-19-san-francisco/585313/

https://www.technewsworld.com/story/86847.html

AND

• Robotic Process Automation – some data points

https://www.ciodive.com/news/automation-rpa-chatbot-forrester/585145/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

•   A romp through remote work, hiring, staffing, and the opportunity there

https://www.ciodive.com/news/employees-prefer-work-from-home-slack/585319/

https://www.infosecurity-magazine.com/news/uk-businesses-long-term-shift/

https://www.businessinsider.com/millennials-fleeing-major-us-tech-hubs-for-more-affordable-cities-2020-9

https://www.ciodive.com/news/tech-talent-covid-19-san-francisco/585313/

https://www.technewsworld.com/story/86847.html

AND

• Robotic Process Automation – some data points

https://www.ciodive.com/news/automation-rpa-chatbot-forrester/585145/

Three things to know today

• Why might customers leave you?

https://www.msspalert.com/cybersecurity-research/smbs-struggling-to-meet-it-security-needs-in-pandemic-study-finds/

https://www.globenewswire.com/news-release/2020/09/16/2094591/0/en/91-of-SMBs-Would-Consider-Using-or-Switching-to-a-New-IT-Service-Provider-if-Offered-the-Right-Cybersecurity-Solution.html

• IoT data shows it’s well beyond emerging

https://iotbusinessnews.com/2020/09/15/64107-iot-managed-service-providers-connect-more-than-50-million-cellular-devices/

AND

• ASCII Group Expands benefits

https://www.channelpronetwork.com/news/ascii-group-adds-telehealth-member-benefit

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · Guardz · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Why might customers leave you?   

https://www.msspalert.com/cybersecurity-research/smbs-struggling-to-meet-it-security-needs-in-pandemic-study-finds/

https://www.globenewswire.com/news-release/2020/09/16/2094591/0/en/91-of-SMBs-Would-Consider-Using-or-Switching-to-a-New-IT-Service-Provider-if-Offered-the-Right-Cybersecurity-Solution.html

• IoT data shows it’s well beyond emerging

https://iotbusinessnews.com/2020/09/15/64107-iot-managed-service-providers-connect-more-than-50-million-cellular-devices/

AND

• ASCII Group Expands benefits

https://www.channelpronetwork.com/news/ascii-group-adds-telehealth-member-benefit