Business of Tech: Daily MSP News & IT Services Analysis

Today on the Business of Tech Lounge, we delve into the AI opportunity, perspectives from the tech media, and insights from Rich Freeman of Channelholic. We discuss acquisitions versus private equity, reflecting on Elliot Holland's comments. Tabitha Scott offers a unique business perspective, and we explore the FCC's move on AI and the impact of the Affordable Connectivity Program. In our top story, Kaseya's 2024 MSP Benchmark Report reveals cybersecurity as a top revenue driver for 73% of managed services providers, emphasizing the importance of investing in technology for cyber protection. Automation, integration, and AI adoption are key solutions to IT challenges, with hiring skilled IT professionals remaining a critical challenge for MSPs in 2024.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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Supporting the IT services community through insights, analysis, and transparency.

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On today's episode of "The Business of Tech," host Dave Sobel discusses NIST's challenges with budget cuts and AI safety responsibilities. Anthropic launches Claude 3, surpassing GPT-4 and Gemini Ultra in AI benchmarks. The discussion highlights NIST's struggles with limited resources despite its critical role in AI oversight, potentially jeopardizing President Biden's AI regulation plans.

Three things to know today

00:00 NIST Struggles with Budget Cuts Amid Growing AI Safety Responsibilities

02:50 Anthropic Launches Claude 3, Surpassing GPT-4 and Gemini Ultra in AI Benchmarks

04:41 Our Friday Big Ideas

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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On today's episode of the Business of Tech podcast, we cover the latest in election security, with no cyber or influence threats detected on Super Tuesday. A law firm targets an IT company and a protist in a lawsuit over a ransomware breach. Zapier introduced an AI workspace for code-free bot creation called Zapier Central. Additionally, senior leaders are burdened by software contract negotiations, according to Vertice Research. National security officials share guidance on implementing a zero-trust framework to enhance security measures. 

Four things to know today

00:00 Election Security Intact: No Cyber or Influence Threats Detected on Super Tuesday

02:44 Law Firm Targets IT Company and Acronis in Lawsuit Over Ransomware Breach

04:22 Zapier Introduces AI Workspace for Code-Free Bot Creation: Zapier Central

06:36 Senior Leaders Burdened by Software Contract Negotiations, According to Vertice Research

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Every episode script — with full source links — is posted at:

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In this episode of the Business of Tech podcast, key topics include taming wage inflation based on insights from the 2024 IT solution provider compensation report. Additionally, the discussion covers the low adoption rate of multi-factor authentication by SMBs and the expected price model changes for Apple's Vision Pro niche market by 2027. Tune in for a detailed analysis of data reports and technology trends impacting the industry.

Three things to know today

00:00 Taming Wage Inflation: Insights from the 2024 IT Solution Provider Compensation Report

03:46 2024 SASI Report: Only 35% of SMBs Embrace MFA, Reveals SaaS Alerts

05:58 Apple's Vision Pro Niche Market Status Expected Until Lower-Priced Model in 2027, Estimates Suggest

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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In today's episode of the Business of Tech, Dave Sobel covers the intersection of politics and technology on Super Tuesday, highlighting the Cybersecurity and Infrastructure Security Agency's (CISA) efforts to secure the voting process against nation-state hackers and domestic threats. CISA has launched the Election Operations Center and an election resources page to tackle potential security issues. Additionally, the episode discusses the massive malware attack GitHub is currently battling, which involves millions of code repositories. We also touch upon the cost-saving benefits of GDPR compliance in reducing data storage and processing expenses. Lastly, we look forward to the Threads API release this summer and its implications for developers.

Three things to know today

00:00 Super Tuesday plus GitHub Battles Massive Malware Attack

05:10 Cost Savings in Compliance: How GDPR Reduced Data Storage and Processing Expenses

07:45 Threads API coming this summer

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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In this episode of the Business of Tech podcast, Dave Sobel covers the psychology of pricing, Wendy's surge pricing strategy, maximizing AI potential in business with insights from Copilot Lab and Copilot for OneDrive, HP's new printer subscription service, and Dell executives' long-term vision of computing.  The discussion delves into dynamic pricing and its implications, highlighting how Wendy's plans to implement surge pricing and offer discounts during slower times. The episode discusses emphasizing the legitimacy and commonality of dynamic pricing in various industries.

Four things to know today

00:00 The Psychology of Pricing: Wendy's Surge Pricing Statement and Its Implications

02:23 Maximizing AI Potential in Business: Insights from Copilot Lab and Copilot for OneDrive

04:45 HP Launches All-In Printer Subscription Service

05:37 Every PC an AI PC: The Long-Term Vision of Computing According to Dell Executives

Supported by:  https://movebot.io/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Today's bonus episode of "The Business of Tech" features Elliot Holland, an expert in small business acquisitions. Elliot, a Harvard Business School alum, shares his insights on buying companies without traditional capital investment. Tune in to learn more about Elliot's unique approach to helping everyday business buyers close their first deal. 

Supported by: https://coreview.com/msp/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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In the latest episode of the Business of Tech Lounge, it was announced that Syncro, a leading MSP platform, has appointed Michael George as its new CEO. With extensive experience in the technology industry, Michael George previously served as the CEO of Invicti Security and Continuum, driving significant growth and championing AI and automation initiatives in his previous roles.

The discussion on the definition of a breach emphasized the importance of understanding the difference between an exploit and a breach in cybersecurity. Host Dave Sobel engaged in a conversation with security expert Matt Lee, Senior Director of Security and Compliance, who provided insights into what constitutes a breach in cybersecurity.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Every episode script — with full source links — is posted at:

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In this episode of the Business of Tech podcast, Dave Sobel discusses rising borrowing costs impacting consumer sentiment and the untold economic story. Microsoft unveils Co-Pilot for finance and Windows 11. Plus, explore Friday Big Ideas on MSP 4.0, security, AI, and weight loss drugs. Research shows that higher borrowing costs have negatively affected consumer sentiment, with interest rate hikes impacting credit card and car loans. Stay informed on the latest economic trends and tech updates with this insightful episode.

Three things to know today

00:00 Rising Borrowing Costs Impact Consumer Sentiment: An Untold Economic Story

03:56 Microsoft Unveils Copilot for Finance and more CoPilot in Windows 11

06:08 Friday Big ideas on MSP 4.0, Security, AI, and Weight Loss Drugs.

Supported by:  

https://coreview.com/msp/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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On today's episode of the Business of Tech podcast, key topics include the struggles of mid-market tech companies, the introduction of Microsoft's Pirate toolkit for enhancing AI security, the rise of fractional CAIOs for steering AI strategies, and updates from ASCII, CompTIA, PIA, and SILENCE laboratories. Market data from Canalys reveals a projected 20% growth in worldwide cloud service spending for 2024, with significant contributions from Amazon Web Services, Microsoft Azure, and Google Cloud.

Four things to know today

00:00 Mid-Market Tech Struggles: Advania Study Highlights Need for Better Solutions

04:24 Microsoft's PyRIT: A New Toolkit for Enhancing Generative AI Security Practices

07:02 The Emergence of Fractional CAIOs: A Flexible Approach to Steering AI Strategies

09:26 ASCII, CompTIA, Pia, and Silence Laboratories in the news

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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