Business of Tech: Daily MSP News & IT Services Analysis

In this episode of the Business of Tech podcast, Dave Sobel covers three key topics: the release of best practices for MSP cybersecurity measures by CISA and the NSA, the Q1 2024 diversity report, and the emotional quotient of AI. Additionally, there's a discussion on the new rule for reporting cyber incidents in critical infrastructure organizations by CISA, impacting a wide range of entities, including small businesses.

Three things to know today

00:00 CISA and NSA Release Best Practices for MSPs to Bolster Cybersecurity Measures

04:56 The Q1 2024 Diversity Report

08:19 The Emotional Quotient of AI: Understanding Technology's Impact Beyond Business Outcomes

Supported by:  https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Today's episode of the Business of Tech explores the challenges faced by startups and companies using generative AI, highlighting how the technology has not lived up to its initial hype. Intel and Microsoft are redefining AI-powered PCs, while automation and AI are poised to enhance RPA capabilities. Generative AI, particularly chatbots like ChatGPT, is experiencing criticism and setbacks, with concerns about errors, intellectual property, cost, and environmental impact. Some startups are struggling, and companies are realizing generative AI is not the solution they once thought it would be.

Three things to know today

00:00 The Struggle of Startups and Companies with Generative AI: Not the Panacea Once Imagined

04:42 Intel and Microsoft Define the AI-Powered PC Standards

07:32 The Evolution of Automation: How AI is Set to Supercharge RPA's Capabilities

Supported by:  

https://coreview.com/msp/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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Today's episode of the podcast covers the challenges IT teams face with burnout due to a war room incident management approach. A study by Dynatrace reveals how blame culture and disconnected teams contribute to this issue. The episode also discusses a decline in remote job postings on LinkedIn despite the demand for work flexibility and highlights gender equality views among tech professionals.

Three things to know today

00:00 Combating Burnout: IT Teams Suffer Under 'War-Room' Incident Management Tactics

04:22 LinkedIn Data Shows Decline in Remote Job Postings Amid Ongoing Demand for Work Flexibility

08:08 Nigel Frank Study Highlights Discrepancy in Gender Equality Views Among Tech Professionals

Supported by:  

https://huntress.com/mspradio/

https://mspradio.com/engage/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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On today's episode, we discuss IT leaders' regrets over quick AI investments, CISA's budget cuts amid cyber threats, and Microsoft's new work era with NPUs. It's World Backup Day soon, prompting MSPs to engage customers on data protection. The challenges of hasty AI adoption are explored, along with the rise of chatbots using large language models. Stay informed with the latest tech insights and opportunities.

Three things to know today

00:00 One-Quarter of IT Leaders Regret Hasty AI Investments, Asana Survey Reveals

03:35 CISA Faces Budget Cut Amid Growing Cyber Threats and Political Backlash

05:48 Microsoft's 'New Era of Work': Surface Devices with NPUs to Accelerate Copilot Adoption

Supported by:  

https://huntress.com/mspradio/

https://mspradio.com/engage/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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In this episode of "The Business of Tech" podcast, host Dave Sobel covers the latest tech news, including Accenture slashing their revenue forecast, SolarWinds supporting U.S. cybersecurity efforts, and Arrow Electronics introducing AI-driven enhancements for cloud business management. The weekly market review discusses the performance of the Russell 2000 and S&P 600 indices. Accenture's revenue forecast cut is attributed to a slowdown in consulting demand, reflecting a broader trend in the industry.

Three things to know today

00:00 Accenture Slashes 2024 Revenue Forecasts as Consulting Demand Wanes

04:13 SolarWinds Sets Precedent for Software Providers in Support of U.S. Cybersecurity Efforts

06:58 Arrow Electronics Introduces ArrowSphere Assistant: AI-Driven Enhancements for Cloud Business Management

Supported by:  

Https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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LinkedIn: https://www.linkedin.com/company/28908079

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On this bonus episode of the Business of Tech podcast, host Dave Sobel discusses the philosophy of "fuck average, be legendary" with guest Fred Kerry, CEO of IdeaPros. During our conversation, Fred shares the provocative origins of this motto and how it encapsulates the drive needed to achieve an extraordinary life.

Supported by: 

https://skykick.com/mspradio/ 

https://huntress.com/mspradio/ 

 

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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LinkedIn: https://www.linkedin.com/company/28908079

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On this episode of the Business of Tech Lounge, host Dave Sobel covers a range of topics, including preparedness for CMMC 2.0, training technicians to understand the business, and an interview preview with Fred Carey. The show also addresses listener questions and updates on Broadcom and VMware partners, McDonald's self-serve, and United Health. The episode highlights the support of Salesbuildr, the first Patreon vendor sponsor. Additionally, a major change in the real estate market is discussed as the National Association of Realtors settles a lawsuit to shift from standard to negotiable commissions, potentially bringing increased competition and new business models.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Today's episode of the Business of Tech covers critical industry news. NIST's National Vulnerability Database is facing delays, impacting security efforts. Microsoft warns about cloud services in Russia due to European sanctions. Enforcing software agreements through resellers is a pivotal decision.  The NVD slowdown and its implications for security are discussed, along with criticism of MITRE for not addressing the issue. The episode also mentions CISA's budget requests, highlighting key challenges in the tech industry.

Three things to know today

00:00 NIST's National Vulnerability Database Faces Delays, Compromising Security Efforts

03:40 Microsoft Halts Cloud Services in Russia, Citing European Sanctions and Urging Data Backup

06:03 Enforcing Software Agreements Through Resellers: A Pivotal Court Decision with Industry-Wide Implications

Supported by:  

https://coreview.com/msp/

https://mspradio.com/engage/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, Dave Sobel covers the rising cyber frauds impacting US businesses, ransomware gangs' battles, tech support scams leading to a $26 million FTC settlement, and an EU cloud trade body's call for an investigation into Broadcom's VMware licensing changes. Additionally, the impact of AI hacking on March Madness bets and Microsoft's warning of a phishing campaign targeting tax filers are discussed.

Four things to know today

00:00 AI Hacking on March Madness Bets and Rising Cyber Frauds: A Costly Season for U.S. Businesses

05:10 Ransomware Gangs' Ego Battles and Stolen Password Tactics: Unveiling the Chaos Behind Cyber Threats

07:07 Tech Support Scams Lead to $26 Million FTC Settlement, Highlighting Need for Industry Standards

08:59 EU Cloud Trade Body Calls for Investigation into Broadcom's VMware Licensing Changes, Citing Market Harm

Supported by:  

https://timezest.com/mspradio/

https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of the Business of Tech podcast, key highlights include Apple negotiating to use Google's Gemini AI for Siri, the increasing use of AI in various industries such as healthcare, marketing, sports, and politics, and Ingram Micro's $8 billion IPO plans with Goldman Sachs and Morgan Stanley.  Additionally, Microsoft has upgraded the free version of Copilot to GPT-4 Turbo, enhancing its logical reasoning capabilities. Lastly, Apple is exploring incorporating Google Gemini into the next iPhone OS to enhance Siri's performance.

Three things to know today

00:00 Apple in Negotiations to Power Siri with Google's Gemini AI in Upcoming iPhone OS

05:06 Use Cases for AI in Healthcare, Marketing, Sports, and Politics Discussed

08:56 Ingram Micro Eyes $8 Billion IPO with Goldman Sachs and Morgan Stanley for April Launch

Supported by:  

https://skykick.com/mspradio/

https://coreview.com/msp/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.