Business of Tech: Daily MSP News & IT Services Analysis

In this episode of "The Business of Tech," we dive into the world of cybersecurity. We discuss how a lone Microsoft engineer uncovered a potential global cyber attack through a Linux backdoor discovery, NIST's efforts to address vulnerability database backlog, and the crucial role of AI in safeguarding small to medium businesses from brand spoofing attacks. 
 

Three things to know today

00:00 Lone Microsoft Engineer Thwarts Potential Global Cyberattack Through Linux Backdoor Discovery

03:26 NIST Tackles Vulnerability Database Backlog with Public-Private Consortium and Staff Reassignments

06:33 Safeguarding SMBs: The Dual Role of AI in Preventing and Detecting Brand Spoofing Attacks
 

Supported by:  

https://www.bitdefender.com/business/products/msp-security-solutions.html

https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Today's episode covers the challenges of navigating the copyright minefield and the impact of generative AI on content creation. Legislation targeting AI copyright compliance and fines for lack of creator disclosures is discussed. Kaseya introduces a generative AI assistant to empower sales teams, reducing documentation time.  Additionally, AI safety research is examined, revealing that only 2% of AI research is dedicated to the topic despite an increase in global AI safety research papers.

Three things to know today

00:00 Navigating the Copyright Minefield: Generative AI's Challenge to Content Creation

04:05 Legislation Targets AI Copyright Compliance, Introduces Fines for Lack of Creator Disclosures

08:07 Kaseya Empowers Sales Teams with Generative AI Assistant, Slashing Documentation Time

Supported by:  

https://atakama.com/mspradio/

https://huntress.com/mspradio/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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In this episode of the Business of Tech podcast, host Dave Sobel covers the state of the tech workforce in 2024, with predictions of 3% growth and 300,000 new tech positions. He discusses cloud cost overruns and IT leaders preparing for spending to exceed $1 trillion by 2026. Additionally, he highlights Best Buy's Geek Squad facing mass layoffs due to financial rebalancing and an AI focus. Dave also touches on recent data indicating fluctuations in job numbers and concerns about inflation in the tech industry

Three things to know today

00:00 State of the Tech Workforce 2024: CompTIA Predicts 3% Growth and 300,000 New Tech Positions

05:36 Cloud Cost Overruns: IT Leaders Brace for Spending to Surpass $1 Trillion by 2026, Forrester Finds

07:20 Best Buy's Geek Squad Faces Mass Layoffs Amid Financial Rebalancing and AI Focus

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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On this bonus episode of the Business of Tech, Erik Jan Frieser joins host Dave Sobel to discuss the upcoming NIS2 regulation in Europe. They delve into the importance of compliance for customer safety and the impact of NIS2 directive on IT service providers. Tune in to learn more about navigating this regulatory landscape and staying compliant in the tech industry.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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A feed drop of Slow-Smoked Business with Jarrod Morgan.     Dave appeared on Jarrod's show, Jarrod and Dave cook up tech insights and meats alike, discussing AI's impact, the evolution of social media, and the future of tech, all while smoking meats in their backyards. 

Check out Jarrod:

https://www.youtube.com/@slow-smokedbusinesswithjar2

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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On this bonus episode of the Business of Tech, Peter Kujawa discusses the recent compensation report released by Service Leadership. The report covers insights on how compensation works, where increases are happening, remote work, unlimited PTO, and more. Tune in to discover key data points and trends in the industry.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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On this episode of the Business of Tech Lounge, host Dave Sobel discusses Microsoft's changes to 365 offerings, Nerdio's new management tools, CompTIA embracing AI, insights from Peter Kujawa of Service Leadership, and NIS2 insight with Eric-Jean Frieser. The show also covers ConnectWise's annual MSP Threat Report, highlighting key cybersecurity incidents and trends from the past year, such as the focus on defense evasion tactics by threat actors. Stay informed and engaged with the latest tech news in the industry!

Supported by: https://salesbuildr.com/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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On this bonus episode of the Business of Tech, Thomas Ryan from Bigly Sales discusses the impact of AI sales agents on the sales process. Thomas explains how they automate the lead intake process using SMS, transforming how companies handle leads from various platforms like Facebook and TikTok. Tune in to learn more about the future of AI in sales!

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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In this bonus episode of The Business of Tech, host Dave interviews Nick Lorizio, founder of Astute Technologists, a new managed services provider. Nick shares his journey from a business management and leadership major to the world of MSPs. He highlights the importance of human expertise in cybersecurity and discusses the role of managed services in small businesses. Tune in for insights into the evolving landscape of managed services with a fresh perspective from a young entrepreneur. 

Supported by: 

https://huntress.com/mspradio/ 

https://coreview.com/msp/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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On today's episode of the Business of Tech Lounge, Dave Sobel discusses new insights on compensation, running a business, and AI's impact on sales. Guests include Peter Kujawa, Fred Carey, Nick Lorizio, and Thomas Ryan. The episode covers AI-enhanced cybersecurity tools, waste management, and AI's potential impact on diets. N-Able shared its Ecoverse vision at the Empower event in Texas, focusing on transforming IT management for MSPs through integrations with Rewst and HaloPSA to streamline workflows and data management. 

Special thanks to SalesBuildr for sponsoring the show.  https://salesbuildr.com/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Instagram: https://www.instagram.com/mspradio

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