Business Talk

Dr. Federico Pianzola, Assistant Professor in Computational Humanities at the University of Groningen and Director of Studies of the Master’s in Digital Humanities, explores key insights from his acclaimed book Digital Social Reading: Sharing Fiction in the Twenty-First Century, offering a compelling examination of how digital reading platforms are transforming and enriching the ways we read and engage with fiction.

Dr. Federico delves into his research on digital social reading, examining how networked platforms are reshaping reading from a solitary, print-based activity into a participatory, socially embedded practice. Drawing on his work in computational literary studies, narrative theory, and the impact of digital technologies on literature, he explains how digital social reading functions as a new apparatus that not only changes the medium of reading but also transforms reader behavior, emotional engagement, and the very criteria by which literary value and relevance are defined in the twenty-first century.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Federico Pianzola offered insightful perspectives drawn from his acclaimed book, Digital Social Reading: Sharing Fiction in the Twenty-First Century. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Misty Heggeness, Associate Professor in the School of Public Affairs and Administration and Associate Research Scientist at the Institute for Policy and Social Research at the University of Kansas, delves into the central themes of her widely acclaimed book, Swiftynomics: How Women Mastermind and Redefine Our Economy.

In this episode, she explains how traditional economic measures overlook women’s unpaid labor and caregiving, argues for redesigned indicators like satellite GDP that capture household production, and shows how Taylor Swift’s career exemplifies authenticity, reinvention, and strategic “masterminding” in a male-dominated industry. Through vivid historical and contemporary examples from Frances Perkins and Clara Bow to the Eras Tour, she reveals how women have long exercised substantial but underrecognized economic power, and outlines concrete policy and household-level changes needed to close the motherhood-driven wage gap and build systems that truly value care work and intergenerational support.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Misty Heggeness shared thought-provoking perspectives from her acclaimed book “Swiftynomics: How Women Mastermind and Redefine Our Economy”, during her in-depth conversation on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Yangjie Gu, Associate Professor of Marketing at HEC Paris, delves into key insights from her research, “Understanding Consumer Choices Beyond the Purchase: Post-Decision Satisfaction, Preferences, and Hedonic Adaptation.”

Drawing on her award-winning research on post-decision satisfaction, hedonic adaptation, and choice closure, she explains why even “perfect” decisions often fail to deliver lasting joy and how our tendency to keep mentally reopening choices fuels regret and dissatisfaction. The conversation unpacks the happiness treadmill of hedonic adaptation, the double-edged sword of hyper-personalized experiences, and practical strategies, like creating psychological closure and actively savoring what we already have that can help both consumers and businesses foster more enduring satisfaction beyond the moment of purchase.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Yangjie Gu shared profound insights from her research, “Understanding Consumer Choices Beyond the Purchase: Post-Decision Satisfaction, Preferences, and Hedonic Adaptation,” during an engaging conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Professor Bann-Seng Tan, Assistant Professor of Political Science and International Relations at Ashoka University, shares key insights from his acclaimed book International Aid and Democracy Promotion: Liberalization at the Margins.

In his work International Aid and Democracy Promotion: Liberalization at the Margins, he argues that Western donors are far more willing to demand political reforms such as multiparty elections, rule of law, and civil liberties, when recipients are “secondary” states like Fiji, which cannot offer significant strategic concessions in return. By contrast, “primary” recipients such as Egypt, which hold substantial strategic or commercial value, often use their bargaining power to deflect democratization pressures, revealing that democracy promotion through aid is most effective at the margins where donors have greater leverage and autocrats have fewer alternatives.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Bann Seng Tan offered thoughtful perspectives from his acclaimed book, “International Aid and Democracy Promotion: Liberalization at the Margins”, in his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. A. Susana Ramirez, Associate Professor of Public Health Communication at the University of California, Merced, explores the key themes from her acclaimed book The Handbook of Language in Public Health and Healthcare.

Dr. Ramírez highlights how language functions as a social determinant of health, arguing that communication systems not individual patients must change if healthcare is to advance equity for linguistically diverse communities. Drawing on insights from The Handbook of Language in Public Health and Healthcare, she shows why language-concordant care outperforms interpreted encounters, how colonial language ideologies shape clinical practice, and why health literacy should be understood as a product of institutional design rather than reading ability. The discussion offers concrete pathways for redesigning training, assessment, and health system infrastructure so that multilingualism is treated as an asset and language access is built into the core of public health and healthcare delivery.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. A. Susana Ramirez offered profound insights from her acclaimed book, “The Handbook of Language in Public Health and Healthcare”, during her engaging discussion on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Bella DePaulo explores the central themes of her acclaimed book “Single at Heart: The Power, Freedom, and Heart-Filling Joy of Single Life.” Dr. Bella is widely recognized as the leading expert on single life. The Atlantic has described her as “America’s foremost thinker and writer on the single experience.” Dr. Bella coined the term “single at heart” to describe people who live their best, most authentic lives as single individuals.

Single at heart people live their most joyful, fulfilling, and psychologically rich lives by staying single, flourishing because they are single and free to invest deeply in friendships, meaningful work, and chosen communities rather than centering life around a romantic partner. Drawing on research and personal stories, Dr. Bella DePaulo shows that many single people become happier with age, develop remarkable self-sufficiency, and often sustain stronger, more diverse social networks than their married peers, even as cultural scripts and workplace norms continue to privilege marriage and marginalize single lives. Her work calls for dismantling marriage-based privileges, expanding the definition of family to include chosen relationships, and recognizing the happiness of single people as a profound achievement in a world that assumes everyone should couple up.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Bella DePaulo offered profound insights from her acclaimed book, “Single at Heart: The Power, Freedom, and Heart-Filling Joy of Single Life,” during her engaging discussion on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Dr. Andrew Hoffman, the Holcim (US) Professor of Sustainable Enterprise at the University of Michigan, jointly appointed at the Ross School of Business and the School for Environment and Sustainability shares key insights from his acclaimed book Business School and the Noble Purpose of the Market: Correcting the Systemic Failures of Shareholder Capitalism, exploring how business schools can play a pivotal role in redefining the market’s purpose in serving society.

The episode argues that business schools must rediscover their deeper mission of serving society rather than simply selling MBAs and acting as networking “skill shops.” Dr. Hoffman explains how shareholder capitalism, as currently taught and practiced, drives environmental crises, rising inequality, and short-term profit focus, and he uses examples like Boeing to show what happens when firms lose sight of serving customers and society.

He calls for rethinking curricula to include multiple forms of capitalism, the role of government and lobbying for the public good, and the deep interconnection between firms, society, and the natural environment, while also framing management as a calling that requires purpose, moral courage, and a coherent moral culture in business schools. The episode closes with concrete action steps for students, faculty, and administrators to reform business education, redesign incentives, break down silos, and develop leaders capable of shaping an economy that works for everyone.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Andrew Hoffman shared insightful perspectives from his acclaimed book “Business School and the Noble Purpose of the Market: Correcting the Systemic Failures of Shareholder Capitalism.” The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Prof. Fred Selnes, Professor of Marketing at BI Norwegian Business School, shares key insights from his acclaimed book “Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers.”

Professor Fred Selnes challenges the traditional belief that firms should focus only on a small base of highly loyal customers. Using the powerful metaphor of a “large leaky bucket,” he shows that weak customers with low margins and high churn can still be highly valuable because their volume helps cover fixed costs and reduce average indirect costs per customer. The core principle is that as long as prices from these weak relationships exceed marginal variable costs, they contribute positively to profitability while enabling the firm to invest in stronger, deeper relationships.

Drawing on cases like airlines, Amazon, and Apple, he illustrates how companies can systematically convert weak, single-product relationships into strong, multi-category relationships over time, creating both customer value and sustainable competitive advantage. This long-term portfolio lens demands robust customer data, nuanced segmentation, and top-management ownership of customer strategy, not just tactical marketing initiatives.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Fred Selnes shared thoughtful perspectives from his acclaimed book, “Customer Portfolio Management: Creating Value with a Large Leaky Bucket of Customers,” during his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Prof. Michael, the William and Jacalyn Egan Emeritus Professor of Management and Faculty Director of the Center for Leadership and Change Management as well as the McNulty Leadership Program at The Wharton School, University of Pennsylvania, joins us to share powerful insights from his acclaimed book “The Leader’s Checklist: 16 Mission-Critical Principles.”

This episode of Business Talk features Professor Michael Useem of Wharton discussing “The Leader’s Checklist,” a practical framework of mission critical principles that show leadership is learned rather than innate. Through vivid cases such as Denise Ramos “being CEO before she was CEO,” AIG’s risk management failure, Angela Merkel’s personal storytelling, and Virginia Rometty’s Red Hat acquisition the conversation illustrates how leaders must think strategically, close the knowing–doing gap, manage risk, honor people, and master multiple skills at once. Professor Useem emphasizes placing common interests first, building leadership in others through deliberate succession practices, and preparing for emerging demands like mastering AI and embracing global citizenship. The episode ultimately encourages listeners to take charge of their own development, use the checklist as a practical reminder, and treat leadership as a lifelong craft of serving stakeholders, not oneself.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Prof. Michael Useem offered thoughtful perspectives from his acclaimed book, “The Leader’s Checklist: 16 Mission-Critical Principles”, in his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Professor Andrew Bernstein, a distinguished historian specializing in Japanese and environmental history at Lewis & Clark College, shares key insights from his acclaimed book Fuji: A Mountain in the Making, a sweeping biography of Japan’s iconic mountain that traces its story from the Ice Age to the present.

Dr. Bernstein’s conversation reveals Mount Fuji as an active historical agent rather than a scenic backdrop, shaping and being shaped by Japan’s geological, religious, political, economic, and cultural development. He traces how humans and Fuji have evolved in parallel over tens of thousands of years, as eruptions, settlement, industry, and imagination continuously redefined the mountain’s meaning. The discussion follows Fuji from a fearsome eruptive deity to a Buddhist sacred site, benevolent “cosmic parent,” Shinto-inflected symbol, and ultimately a modern national icon deployed in education, art, and state-building. Bernstein also highlights industries powered by Fuji’s waters, the environmental costs of paper production, and the ironic ecological byproducts of military use on its grasslands. Through legal battles over summit ownership and debates around its World Heritage designation, he argues that Fuji is a “bodiescape,” demonstrating how nature and culture are deeply and inseparably entangled.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Professor Andrew Bernstein shared compelling insights from his acclaimed book Fuji: A Mountain in the Making during his conversation on the Business Talk podcast. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.