Business Talk

Dr. Tucker Marion and Dr. Sebastian Fixson discuss their book, “The Innovation Navigator: Transforming Your Organization in the Era of AI.”

In this episode of Business Talk, host Deepak Bhatt speaks with innovation scholars Dr. Tucker J. Marion (Northeastern University) and Dr. Sebastian Fixson (Babson College) about their expanded-edition book, The Innovation Navigator: Transforming Your Organization in the Era of AI. Drawing on more than a decade of research, they unpack their “Four Innovation Modes” framework, Specialist, Venture, Community, and Network organized around two core dimensions: whether innovation happens inside or across organizational boundaries, and whether incentives are formal or informal. The conversation positions AI as a “turbocharger” that accelerates existing innovation work (from design and collaboration to knowledge creation) while leaving the fundamentally social nature of innovation strategy, incentives, and collaboration at the center of sustainable success. They also highlight practical lessons and cases (including examples like Apple and LEGO, plus AI-enabled workflow shifts in design and R&D) to show why resilient organizations intentionally blend multiple modes, measure progress closer to the work itself, and build learning systems that help teams adopt tools with sound judgment.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Tucker Marion and Dr. Sebastian Fixson offered thoughtful perspectives from their book, “The Innovation Navigator: Transforming Your Organization in the Era of AI”, in their conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the authors or host are strictly prohibited.

Professor Tammy Madsen, W.M. Keck Foundation Chair of Strategic Management and Innovation at the Leavey School of Business, Santa Clara University, shares insights from her book, “Co-Innovation Platforms: A Playbook for Enabling Innovation and Ecosystem Growth.”

Professor Tammy Madsen, W.M. Keck Foundation Chair of Strategic Management and Innovation at the Leavey School of Business, Santa Clara University, explains why today’s organizations can’t rely on closed, linear innovation pipelines when value creation depends on many interdependent players evolving together. Drawing on her work on co-innovation platforms, she describes a strategic shift from optimizing internal resources to enabling external interactions, from focusing only on customer value to advancing ecosystem value, and from resource control to resource orchestration. She also highlights practical enablers, such as designing “permeable” IP (protect the core while opening complementary layers), simplifying contracts to reduce friction, and building orchestration leadership that sets direction, fosters collaboration norms, enables joint learning, and strengthens trust across diverse partners.

Finally, she emphasizes that ecosystem health matters more than surface-level activity, and that edge innovators and diverse complementers often reveal the next growth vector for the entire ecosystem.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Dr. Tammy Madsen shared insightful perspectives from her acclaimed book “Co-Innovation Platforms: A Playbook for Enabling Innovation and Ecosystem Growth”, during her engaging conversation on the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Dr. Guneet Kaur Nagpal, Assistant Professor of Marketing at Ivey Business School, Western University, joins us to discuss her research, “Do Time Windfalls Drive Attention to Blockchain? Evidence from COVID-19 Lockdowns.”

Drawing on online search behavior across counties in California and New York, she explains how extra discretionary time translated into a measurable rise in blockchain-related searches even after accounting for crypto price movements, suggesting thoughtful learning rather than speculative hype. The conversation also unpacks key nuances, including why unemployment shocks didn’t meaningfully increase blockchain interest while severe health shocks (COVID-19 deaths) dampened it, and what these insights mean for marketers and policymakers trying to build adoption of complex new technologies.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Dr. Guneet Kaur Nagpal shared key insights from her research, “Do Time Windfalls Drive Attention to Blockchain? Evidence from COVID-19 Lockdowns,” in an engaging conversation on the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Dr. Valery Yakubovich, Executive Director of the Mack Institute for Innovation Management at the Wharton School, University of Pennsylvania, discusses his research titled “A Brave New World of Human Resources Research: Navigating Perils and Identifying Grand Challenges of the GenAI Revolution.”

In this episode of Business Talk, Deepak Bhatt speaks with Dr. Valery Yakubovich, Executive Director of the Mack Institute for Innovation Management at the Wharton School, University of Pennsylvania, about his research on how Generative AI is reshaping Human Resources and the new risks and research questions it creates. Dr. Yakubovich contrasts GenAI with traditional HR technologies by highlighting its “black box” processes, ability to work with unstructured inputs, and inherently variable outputs, features that make it powerful but harder to govern. He argues that many organizations face a “data foundation” problem (silos, uncertain quality, weak governance), which will likely become a key source of competitive advantage as firms increasingly compete on data readiness. The conversation also explores shifting employee attitudes from algorithmic aversion to greater AI acceptance, and it outlines practical pathways for adoption: building trust through bottom-up use cases, top-down leadership role-modeling, and structured experimentation, alongside ethical guardrails such as randomization where appropriate, continuous audits, and keeping humans in the loop for consequential decisions.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Dr. Valery Yakubovich shared insightful perspectives from his research, “A Brave New World of Human Resources Research: Navigating Perils and Identifying Grand Challenges of the GenAI Revolution”, during his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Professor Ted London, the Ford Motor Company Clinical Professor at the University of Michigan’s Ross School of Business, shares key insights from his acclaimed book, “The Base of the Pyramid: Promise Building Businesses with Impact and Scale.”

In this episode of Business Talk, Professor Ted London explains how “Base of the Pyramid” thinking has evolved from a fortune-finding mindset, treating low-income communities as untapped markets, to a “fortune-creating” approach that builds solutions with communities as essential stakeholders and partners. Drawing on examples such as micro-insurance for smallholder farmers in Ethiopia, he shows how enterprises can co-create new markets by tackling demand, trust, and awareness barriers, unlocking scalable models that improve resilience and livelihoods. He also challenges the assumed trade-off between financial sustainability and social impact, arguing that scalable ventures must design business models that achieve both, supported by the CIE framework (Co-Creation/Envisioning, Innovation/Piloting, Embedding/Scaling), stronger partnership ecosystems, and impact measurement that reflects poverty’s multidimensional nature (economic capability, financial well-being, and relationship well-being).

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Ted London offered thoughtful perspectives from his acclaimed book, “The Base of the Pyramid: Promise Building Businesses with Impact and Scale”, in his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Prof. Robin Landa, Distinguished Professor at Michael Graves College within the Robert Busch School of Design at Kean University, explores the central ideas from her book, “Branding as a Cultural Force: Purpose, Responsibility, and Resonance.”

In this episode of Business Talk, Prof. Robin Landa, Distinguished Professor at Michael Graves College within the Robert Busch School of Design at Kean University explains why branding has evolved beyond a commercial tool into a cultural force with real social consequences. Drawing from her book Branding as a Cultural Force: Purpose, Responsibility, and Resonance, she argues that the most powerful brands don’t simply reflect society; they can actively shape it by challenging harmful norms and making values-based commitments backed by measurable action. Through examples such as Dove’s long-running challenge to narrow beauty standards and Ariel India’s “Share the Load” campaign that surfaced invisible domestic gender inequities, she shows how brands earn credibility through long-term investment, internal change, and genuine community engagement, not trend-chasing or performative activism.

She also introduces ideas like “emotional architecture,” where brands design experiences that foster belonging and community, and frames branding as a social contract that requires creators to anticipate unintended consequences and ask what companies owe to society.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Prof. Robin Landa shared insightful perspectives from her acclaimed book “Branding as a Cultural Force: Purpose, Responsibility, and Resonance”, during her engaging conversation on the Business Talk podcast. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Dr. Marco Marabelli, Professor of Computer Information Systems and Associate Director of the Hoffman Center for Business Ethics at Bentley University, shares key insights from his acclaimed book “AI, Ethics, and Discrimination in Business: The DEI Implications of Algorithmic Decision-Making.”

Dr. Marabelli explains why algorithmic decision-making often reproduces real-world inequities: machines rely on binary classification systems that struggle to capture the nuance of “analog” human societies, and they learn patterns from historical data that already reflects bias. He also discusses how platform business models built on targeted advertising can unintentionally amplify discriminatory outcomes (for example, in what content, job ads, or housing opportunities people are shown), making bias harder to detect and even harder to assign accountability for. The conversation closes with solutions combining top-down governance (updated laws and regulation of data brokers) and bottom-up empowerment (stronger individual rights over personal data, consent, and opt-out choices), along with urgent research questions around AI’s environmental impact and its influence on knowledge creation in academia.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music.

B. Dr. Marco Marabelli offered thoughtful perspectives from his acclaimed book, “AI, Ethics, and Discrimination in Business: The DEI Implications of Algorithmic Decision-Making”, in his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.

Prof. Gemma Calvert, Professor of Practice at Nanyang Business School's College of Business and Deputy Director of the Nanyang Centre for Marketing and Technology, shares key insights from her research, Multisensory Neuromarketing in the Age of AI.

In an enlightening Business Talk episode, Prof. Gemma Calvert, Professor of Practice at Nanyang Business School and Deputy Director of the Nanyang Centre for Marketing and Technology dives into multisensory neuromarketing powered by AI. She demystifies how the brain fuses sight, sound, scent, and touch to drive attention, memory, and emotional brand loyalty, from retail scents boosting purchase intent to sonic seasoning that alters taste perception. Prof. Calvert highlights AI's game-changing role in rapid prototyping and personalized experiences, like adaptive car soundscapes while stressing ethical boundaries, human intuition, and "pleasant violations" for standout, trustworthy branding.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Prof. Gemma Calvert shared profound insights from her research, “Multisensory Neuromarketing in the Age of AI”, during an engaging conversation on the Business Talk podcast channel. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Dr. Mohamed Hussein, Assistant Professor of Business at Columbia Business School, shares insights from his study “You Versus We: How Pronoun Use Shapes Perceptions of Receptiveness,” which examines how subtle shifts in pronoun choice influence perceptions of openness in communication. His research reveals that using “we” fosters greater receptiveness and cooperation, while frequent use of “you” may convey defensiveness and weaken persuasiveness.

Dr. Mohamed Hussein’s research shows that small shifts in language can have a powerful impact on how open and receptive we seem in moments of disagreement. By comparing “you” and “we” pronouns across lab experiments and real-world data from over 200,000 Reddit comments, he finds that “you” often comes across as more hostile, triggering defensiveness, resistance, and even higher chances of being censored in adversarial contexts. In contrast, authentic use of “we” softens perceived aggression, signals shared responsibility, and makes people more willing to listen, collaborate, and pass messages along. His work offers practical tools for leaders, managers, and communicators to navigate conflict, deliver tough feedback, and build trust, showing that in polarized times, how we say things can be as important as what we say.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Dr. Mohamed Hussein shared insightful perspectives from his research, “You Versus We: How Pronoun Use Shapes Perceptions of Receptiveness,” during his conversation on the Business Talk podcast channel. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.

Dr. Martina Pasquini, Associate Professor of Strategy at IE Business School, discusses her research titled “For-Purpose Enterprises and Hybrid Organizational Forms: Implications for Governance and Strategy.” In this conversation, we explore how organizations balance their social purpose with strategic and economic objectives.

The conversation examines how organizations combine commercial engines with social missions, embedding purpose into their core value proposition rather than treating it as a philanthropic add-on. Through examples such as Patagonia, Warby Parker, and Tony’s Chocolonely, Dr. Pasquini explains how firms navigate the tensions between social and commercial logics while scaling, protecting their mission, and maintaining credibility with stakeholders.

This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com.

Disclaimer:

A. The background music incorporated in this video is the intellectual property of its respective developer and is protected under applicable copyright laws. Notwithstanding that it is a free-to-use version, Business Talk, Global Management Consultancy, and Deepak Bhatt do not own, and expressly do not claim, any rights, title, or interest in or to this music.

B. Dr. Martina Pasquini shared profound insights from her research, “For-Purpose Enterprises and Hybrid Organizational Forms: Implications for Governance and Strategy”, during an engaging conversation on the Business Talk podcast channel. The uploaded video contains copyrighted content, so changing any graphics, music, or on-screen appearance of the author or host is not allowed.