What if....businesses cared about eating their veggies before their cake with Lisa Genovese, BottomLine

Top takeaways:

8:18: For any recommendation to have an impact, it must have data to support the WHY! 

10:12: When you dive into the data research, you can identify gaps in the business, allowing for deeper insights into marketing 

11:08: The issue with "Spraying and Praying" - jumping into implementation without research to support a real strategy. This has you run the risk of developing something that doesn't serve, leaving you to then redo. (There's a reason we must eat our veggies before the cake)

12:58: What does your company do best? Ask this of all the execs in your company. If they cannot say the same thing...then there is misalignment in your company

14:00: Evolutionary Leader Stories, https://www.wearebottomline.com/bottomline/

15:58: Relationships are key for business entities to healthily thrive. 

19:28: For business growth, leaders must invest in:

20:29: Ask yourself - what do YOU as a leader NEED to LEAD?

21:28: Marketing tools and tactics for healthy businesses. Start by asking:

22:15 - 24:18: A few of Lisa's favourite tools:

24:36: KISS - Keep It Simple, Silly: the model we should look at for life

26:08: We must learn how to say now, so we can say YES

28:15: Hear Lisa's answer to what if...businesses realized that they are people too?

Connect with Lisa and BottomLine online:

What if....businesses lead by 'power with' instead of by 'pocketbook'? with Mary Tidlund, Speaker, Author, Philanthropic Coach 

Top Takeaways: 

6:05: Mary's personal journey leading from the pocketbook to leading from the heart. She shares the honest vulnerability required of her journey to support the philanthropic empowerment work she continues to do today. 

6:58: We lead often without knowing that we are leading 

8:17: When presented with a very humbling experience, we can choose to dig deep and tap into our moral compass. These experiences allow us to look at who we are and what we really want to be in this world. 

11:23: Mary's definition of "rebel" and what this means within the oil industry. Often involves not being concerned with other's watching what you're doing because of the focus on the impact of what you are doing. There's no need to try to fit in, so it's those who are really considered "norm disruptors." 

14:28: The power highlighted when a business actively engages and supports the community they live and work in. 

15:33 - 16:35: The diverse education and work experience of the company Mary, along with three other co-founders, founded in the late 1980's succeeded because there was a culture of respect for everyone and what they all brought. This respect for the individual allowed for greater adaptability. Three steps for doing this include: 

17:58 - 21:31: "Power with" model that Mary uses with her philanthropic goals and successes. The key is to align with partners who share your values and you are committed to the goal and not having power over another.  

25:28: Hear Mary''s answer to what if...businesses realized that they are people too? 

Connect with Mary online: 

Website: www.marytidlund.com 

LinkedIn: Mary Tidlund 

Find Mary's book, Memoirs of a Wildcat: 

Online: https://www.marytidlund.com/bookstore-1 

Shelf Life Books, Calgary: 1302 4 Street S.W. 

Cafe Books, Canmore: 100, 826 Main Street

What if....businesses kindly allowed crappy days with Luanne Whitmarsh, ARBI (Association for the Rehabilitation of the Brain Injured)

Top takeaways:

4:24: Great leaders equal great teachers. 

7:04 A business is a reflection of the people; both those who are the recipients of its services and those within the business itself. Meaning - if there is a negative feeling from the business, it's often from the top down. This trickles down, resulting in a sick business. You FEEL this in a business.

9:09: Do you know what actually DEFINES the health of your business? And how can you do this with the ebbs and flows of life?

11:09: It's okay to have a crappy day...and acknowledge this. This allows you to then:

13:28: It should not challenge you to answer "am I true to my mission?" If it does, this is an opportunity to dig into WHY and what can be done about this.

14:05: What does a business that is KIND in purpose look like? 

16:34 - 18:21: Being kind as a business starts with three steps:

This allows us to start from the basics of being a child who simply trusts and loves again. It becomes about changing the standards of what it means to be a kind, impactful leader.

20:26: Leaders should not set themselves up as completely separate from their teams

21:24: Mental health is something that happens TO us...but it doesn't have to be ABOUT us. We don't have to "live with it" we can work it!

22:19: Must first rebalance our business personhood before we can continue forward

23:11: Who are the people who have your answers? It's your workers. They always do. Ask them

24:21: Difference between eustress and duress. Stress has its place...it's not bad. But we must know its place and purpose

27:54: Power of observation as a leader. It's crucial to use your eyes and not be blind to what is truly going on. 

33:14: hear Luanne's answer to what if...businesses realized that they are people too?

Connect with Luanne online:

What if....businesses behaved boldly for growth while making incremental shifts? with Elise Russell of Pony Friday

Top takeaways:

7:03: The power of giving yourself the space you need allows you the power to shed pieces of yourself that no longer serve you as you go forward.

8:11: Behave Boldly; Elise's raw tale of shedding light on

9:06: What could redefining these mean for your business...and your life? This is about accepting what you want that may not make sense to others - or even yourself - in the moment. It's about listening to, and then embracing your instincts

11:09: COVID and its impact on businesses - EVERY INDIVIDUAL on your team became more of their own identity in the chaos. This showed the larger segmentation of teams and its impact on having to consider the added anxiety in the current climate. COVID allowed businesses to see that individuals required understanding and compassion for each person. 

13:04: How can we adjust our understanding - and our pace - to be able to now accommodate individuals along the way as pivots, market changes, and pandemics continue to draw attention to the people within a business?

14:54: You have to decide how to handle things when they hit the fan. See this as a time for emotional growth.

19:29: We have to understand the power of incremental shifts...and that they can take a long time. This relies on three things:

21:13: Think - if you were the best possible version of yourself tomorrow, what's the point of the next 60 years?

22:14: Elise shares the ONE mistakes businesses make with their business and their brands.

25:04: The most important thing we can do in our business, in our lives, is to navigate human connections

25:13: Sometimes - the best move we can take is to simply PAUSE

27:39: There are so many opportunities. These are opportunities to redefine ourselves and understand who we really are and who we really want to be looking forward now

31:14: Hear Elise's answer to what if...businesses realized that they are people too?

Connect with Pony Friday online:

What if....businesses added a bit of EQ to their IQ for real organizational excellence? with Sandra Crozier-McKee, Facilitator, Executive Coach, Speaker

Top takeaways:

6:36: A business of excellence is clear on their values, principles, and who they are as a person. They understand that they are the sum of their parts.

7:57 - 9:42: The best businesses are a combination of EQ and IQ

10:35 - 16:36: What exactly is Emotional Intelligence?

17:39: Empathy and leaders - how to balance the empathy for the people on the team with the realities of running a business

20:57: Leaders have feelings too. You cannot be empathetic without showing the gaps in your own armour

27:46: the PERSONAL vision of the leader is what often dictates the vision and mission of the overall organization. This comes from the top BUT is supported from the bottom.

29:27: STOP for a moment. Imagine your business without your PEOPLE today. Not the positions...but the people. How does that change your business and role as a leader?

29:52: I/R Theory (Identity/Role Theory).

32:32 - 34:25: EQ of a business can be intentionally developed by choosing to focus and create positive neural pathways

35:52: Where to start developing your EQ. Your business VISION, asking:

36:32: Tylenol Case study and the power of their vision. At a massive loss, recalled product that was harming population because vision said that they, "did not do harm." By recalling, they were able to:

38:45: hear Sandra's answer to what if...businesses realized that they are people too?

Connect with Sandra online:

What if....businesses decided to first give, rather than make, people earn respect with Judith Virag of Clean Club Calgary.

Top takeaways:

6:38: Judith shares the 2 things missing in her business that, when added, transformed in

7:22: Respect - there are two ways of giving it. One is to make people earn it. The other is to simply give it with trust. When we simply give it with trust, THIS is what begins to make a business human because we see our team, our people, as such.

8:58: How can leaders add more "human" back into their business and leadership

11:20: Judith's shares how she hindered her own business for years and what she did to stop being her biggest hurdle

14:53 - 18:38: Connection - face to face connection, building trust between people

21:21: Promoting from within is great...but not always the right move

23:52: hear Judith's answer to what if...businesses realized that they are people too?

Connect with Clean Club Calgary online:

What if....businesses embraced their fear of real growth with Jenn Lofgren, Incito

Top takeaways:

5.25: We all have a story about someone when we hear their bio, but it's never their whole story. Listen to Jenn's story about growing up homeless at the age of 16, being a mechanical assistant in the Canadian Reserves, her career as an assistant to an interior designer and how this is not actually in her bio. 

8.47 - 10:37: The biggest hindrance to leadership: FEAR mindset that shows up in three main areas.

To be an effective leader, we must let go of all three of these fears. 

11:02 - 12:14: Our identity should not be defined by our role as "leader"

13:22: Even in seemingly "choiceless" situations, we always have a choice

14:42 - 16:50: Value behind a coach is rarely about the problem one goes to a coach for

17:22 - 19:42: There is power in conflict.

20:37: Leadership is difficult and requires you to step into vulnerability time and again. The key is to work with someone to help you sort through this as you cannot do leadership work along

23:17 - 24:15: How to start embracing conflict, critical feedback, and growth

25:52 - 26:52: Fear isn't about leaping out of it. It's baby-stepping your way through it. It's about giving you control over how you want to show up each day.

28:18: hear Jenn's answer to what if...businesses realized that they are people too?

Connect with Jenn and Incito online:

What if....businesses chose to be better than zero, one teeny % at a time with Hamish Knox, Sandler Training

Update since interview: register for Hamish's sample Sandler Session called Why Salespeople Fail and What You Can Do About It:

Top takeaways:

7:08: Hamish's own Business as a Person story and how this impacted his leadership style

10:10: Growth happens in small, baby, consistent steps.

11:30 - 14:32: Discover on what hinders the communication of your business and how you can make this a strengths

14:58: Hear a case study on the impact communication had on a business from the workshop floor 

17:08 - 21:40: Tools to assess where your communication, attitude, behaviours,  etc.. are within your business personhood

24:03: Learn how companies can communicate with other companies as "people" in a community

26:03: Leaders - are you showing the BEHAVIOURS that back your values. These actions are your real core values. To help your team implement these values and communicate as a business, these behaviours should be defined in a way that's:

28:08: Leaders are the Rope Builder for their team. 

31:08: Good person, bad fit. Learn what this belief means within a business personhood

33:51: Do you know what daily, weekly, monthly actions you (as a business) need to be taking to support the overall personhood health of your business? Discover why defining these is crucial to success.

34:00: Be a guest of Sandler Training! Register at www.hamish.sandler.com/guest

34:43: hear Hamish's answer to what if...businesses realized that they are people too?

Connect with Hamish and Sandler Training online:

Specific links:

What if....tomorrow could be better than today with Lindsay Recknell, Expert in Hope; Hope Motivates Podcast 

Top takeaways: 

11:45: Hope plays a major role within any business and it cannot be undervalued 

12:34: Lindsay's definition of hope: The future will be better than today by taking actions that we can control 

14:32: Hope is something that can be taught and is extremely contagious. When hope dwindles, surround yourself with actively hope-filled people 

16:27: Hope Theory  defined as GOALS + AGENCY THINKING + PATHWAYS THINKING where goals = what; agency thinking = individual why; pathways thinking = how 

17:10: the difference between hopeful people and optimistic people 

19:14: Brain's Hope Circuit Can engage the hope circuit by tapping into your curiosity. Curiosity sparks hope 

23:00 - 25:30: how to tap into hope for your business Example: Bring HOPE THEORY into your performance reviews. This will tap into the personal goals and agency thinking of the team member, helping to build out a more hopeful and active pathways thinking 

30:45: hear Lindsay's answer to what if...businesses realized that they are people too? 

Connect with Lindsay Recknell online: 

Website: https://expertinhope.com/ 

Mental Health in the Workplace Programming: https://expertinhope.com/programs/workplace-mental-health/ (mention Business are People Too! A Podcast) to get 25% off! 

Hope Motivates Action Podcast: https://anchor.fm/hope-motivates-action 

Instagram: @lindsayrecknell 

Facebook: @expertinhope 

LinkedIn: Lindsay Recknell

What if....businesses lead with heart-centred leadership with Tanya Koshowski, Executive Director, Brown Bagging for Calgary's Kids; Founder, Tanya K. Consulting 

UPDATE FOR LISTENERS SINCE EPISODE RECORDED: Tanya has recently launched a People Centered Leadership Cohort. This is a  community of opportunity-focused people to create human connection, shared learning, results and togetherness! This group is a bi-monthly cohort of leaders learning, connecting and growing together. There is content monthly to guide the group and conversation. For more info about joining this community of people centered leaders, visit: http://tanyak.ca/people-centered-leadership-cohort 

Top takeaways: 

8:44 - 12:15: The People Centered Leadership framework for leading from the heart 

Crucial to see our people as a whole person When you care for your people, they'll build into your business 

14:00: How to tap into your authentic, real self as a leader when your world is falling apart 

20:20: Compassion fatigue IS REAL What do leaders need to do to make sure they're able to show up with compassion and focus on the long term purpose/vision of the organization 

22:37: A healthy bottom line MUST ensure that your people are healthy 

29:00: The power of a CARE MEETING to create productive teams Download Tanya's free guide for "How to Plan and Facilitate a care and connect" meeting that will have your team more engaged, loyal, and productive...even remotely! Download at www.wearebettertogether.ca.  

32:00: Leadership starts with yourself. Tanya shares her personal tips for tapping into your heart-centred self Be vulnerable to share where your head/heart's at Take time to accept, feel, and move through it Model this to your people.  

34:02: Brown Bagging for Calgary's Kids Childhood hunger is a harsh reality in our city. Kids can't learn, grow, or have the opportunity to reach their full potential if they don't have the food they need and a sense of love and belonging that other people care for them!  Be a #heroforhungrykids with Brown Bagging for Calgary's Kids www.bb4ck.org/take-action 

36:05: hear Tanya's answer to what if...businesses realized that they are people too?  

Connect with Tanya online: 

Website: https://tanyak.ca/ 

Instagram: @tanyakyyc 

Facebook: @tanyakyyc 

LinkedIn: Tanya Koshowski 

Twitter: @tanyakyyc 

Connect with Brown Bagging for Calgary's Kids: 

Website: https://bb4ck.org/ 

Instagram: @bb4ck 

Facebook: @bb4ck 

Youtube: Brown Bagging for Calgary's Kids