• Empathy is the ability to understand and feel into someone else’s experience, as well as take action to help them. There are three types—cognitive, emotional, and compassionate.

• First gain cognitive empathy by switches perspectives, listening, asking questions, and seeking to understand. Find emotional empathy by addressing their higher natures and assuming the best of them, or find common ground. Finally offer compassionate empathy by taking action to enhance their wellbeing.

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