Send us a Text Message.Ever wondered how customer support could shape your podcasting experience? This week on Buzzcast, we're joined by the head of our support team, Priscilla Brooke. We're buzzing about a new project where every team member, from co-founders to developers to designers, will be working support shifts for the next month! We believe this will bring everyone closer to our podcasting community and foster fresh improvements to our platform and services. Our team members work...

Buzzsprout's Support Shift Project + What Makes Our Support Remarkable!

Buzzcast is a roundtable discussion about podcasting from the people at Buzzsprout. We'll cover current events and news, podcast strategy, tools we are using, and dip into the Customer Support mailbag to test our podcasting knowledge. If you want to stay up-to-date on what's working in podcasting, Buzzcast is the show for you.

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Send us a Text Message.Jordan and Kevin hop on a quick snapcast to celebrate Buzzcast's downloads going back up! Check out the Buzzcast OP3 page here.  Kevin also reveals a little something new the team at Buzzsprout has been working on! Support the Show.Contact Buzzcast  Send us a Text Message Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods  Send a "boostagram" through Fountain or Castamatic  Email us at support@buzzsprout.com  Thanks for listening & keep po...

Snapcast: Guess who's back!

Send us a Text Message.As we try to solve the mystery of fluctuating podcast downloads, we delve into a more serious conversation sparked by recent trends on the Buzzsprout platform. Could it be the ripple effect of Apple's auto-download adjustments, or is something else at play? We offer up some troubleshooting tips for fellow podcasters. The discussion continues with a look at Spotify's latest features, including transcripts and chapter markers. We'll share firsthand experiences and ma...

How We Fixed A Major Drop In Downloads

Send us a Text Message.*tap-tap* Is this thing on? We're scratching our heads over here at Buzzcast after discovering that our episodes are not showing on the Apple Podcast app. Let us know if you've experienced something similar!And don't forget to text us why it would be good to do a Buzzsprout meetup in your city!Support the Show.Contact Buzzcast  Send us a Text Message Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods  Send a "boostagram" through Fountain or Castamatic  ...

Snapcast: Are We Being Shadowbanned?

Send us a Text Message.This episode, we are revealing how we've made Buzzsprout Ads even better with a way for advertisers to have more control over what podcasts run their ads! Plus, we've rolled out Fan Mail for all Buzzsprout podcasters and are taking the time to answer questions about the new feature. Then, we toss around the idea of a Buzzsprout meetup in a town near you!View the discussion thread on Twitter/X!Sound-Off Question: Should we come to your town for a Buzzsprout meetup? ...

Buzzsprout Ads Improvements + Answering Tons Of Fan Mail!

Send us a Text Message. Jordan and Alban are hopping on to talk about the mishap that sparked a  big idea in listener interaction, Fan Mail, and celebrating getting the #1 spot in the PodPros AE Podcast Report! 

 Support the Show. Contact Buzzcast  Send us a Text Message Tweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPods  Send a "boostagram" through Fountain or Castamatic  Email us at support@buzzsprout.com  Thanks for listening & keep podcasting!

Buzzsprout's Support Shift Project + What Makes Our Support Remarkable!

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