In the 2010s and early 2020s, a new generation of sexual wellness companies selling sex toys, massage oils and other bedroom aides broke taboos by championing pleasure and redefining sex as wellness. Startups such as Hanx and Playground, often founded by women, introduced sleek products that contrasted sharply with the hyper-sexualised image of legacy players like Trojan and Durex. 

However, recent regulatory restrictions, cultural conservatism, and social media censorship have forced these brands to pivot toward a more health-focused approach. In this episode of The Debrief, editorial associate Yola Mzizi explains how these changes are reshaping marketing strategies and consumer perceptions in the sexual wellness market.

Key Insights: 

• Brands in the sexual wellness category initially reframed sex as a wellness benefit. “They didn’t just focus on pleasure but other health benefits that come from engaging in sex,” says Mzizi. “This is a big deal because attitudes around sex were changing and therefore we saw all of these brands come up during this time to reflect that change.” However, as cultural conservatism gains ground, with stricter regulatory and social pressures emerging, those once-radical messages are now being muted, forcing brands to temper their bold narratives in favour of more sanitised, health-focused messaging.

• Despite early success, sexual wellness brands now face significant challenges due to tighter social media censorship and advertising restrictions. “If you just look at Meta, which owns Instagram, they have very clear policies that their ads cannot promote the sale or use of adult sexual arousal products or services,” says Mzizi. “That can mean anything from erotica to fan fiction, sex toys, but what they do allow are ads centred on reproductive health and sexual health, but only if they're shown to users 18 years or older.” 

• Sexual wellness brands can continue their mission by staying true to their unique identity. “By doubling down, brands can rest assured that they're not diluting their message and the customers who are coming to shop with them know exactly who they are, what they stand for, and what they sell,” says Mzizi. “If you position yourself as a healthcare startup, and then you're selling lube, it may be very difficult to get someone to click purchase because they were duped into getting there.” Abstaining from going overboard with compliance can help preserve brand integrity and keeps loyal consumers engaged even as external pressures push for alternative narratives.

Additional Resources:

• Can You Sell Sexual Wellness Without Sex? | BoF 
• How Sex Toys Broke Into Beauty Retail | BoF

Are Condoms Ready for the DTC Treatment? | BoF

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