Charles Duhigg returns to explain why great talkers are usually great listeners, and how "looping for understanding" can lower the temperature in almost any disagreement. Plus, a Spiel about going on the record about going off-the-record and we play everybody's favorite Game "Who is Donald Trump Threatening Here"

Produced by Corey Wara

Coordinated by Lya Yanne

Video and Social Media by Geoff Craig

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