Chatter that Matters

We've all heard the expression being in the right place at the right time when opportunity knocks, but what about the wrong place, at the wrong time when tragedy hits and takes away all that you know.

April 6, 2018, began as an ordinary day for Kaleb Dahlgren. He was on a bus with his Humboldt Broncos teammates heading to a must-win playoff game. A second later, and hockey outcomes no longer matters. On a clear and sunny day, a driver, commanding a semi-trailer truck at 100 km an hour, failed to yield at a flashing stop sign and smashed into their bus. Sixteen people died, and thirteen were injured.

Four days after the accident, suffering trauma to his body and brain that doctors said was devastating and permanently damaging, Kaleb woke up in the hospital. He had no recollection of the accident, and it took him several days to comprehend that he was alive while others were dead.

Kaleb Dahlgren is the story of the human spirit soaring at an unfathomable level. Kaleb must come to terms with Survivor's Guilt, defy and overcome the many sentences pronounced by medical experts, and choose what to do with his new lease on life. As you will soon hear, author, speaker and motivator, Kaleb Dahlgren chooses wisely, and for the better of humanity.

The brilliant Amy Deacon, a social worker therapist, joins the show to talk about the mindset required to survive sudden tragedy.

To chat with Kaleb Dahlgren

Twitter @kalebdahlgren - https://twitter.com/kalebdahlgren?lang=en

Instagram @kalebdahlgren - https://www.instagram.com/kalebdahlgren/

FB - Facebook @kalebdahlgren16 - https://www.facebook.com/kalebdahlgren16

www.kalebdahlgren.com

To chat with Amy Deacon

Amy's Profile linkedin.com/in/amy-deacon-3b14147a Website

• amydeaconcounselling.com

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

Bring some Scottie Tissues and clap like no one is watching for this real-life fairytale.

Lesra Martin, a kid who at age six goes from a middle-class life to having to survive on the violent streets of Bedford-Stuyvesant and Bushwick. At ten he starts to work to put food on his troubled family's table. Despite his regular school attendance, he remained illiterate until he was 16 years old.

So what does Lesra Martin have to do with three Canadians? And what do they all have to do with getting Rubin Hurricane Carter freed in 1985? You won't believe it until you can hear it.

An incredible story, packed with life lessons and observations and one essential question. How many Lesra Martin's are there out there who with a little love and encouragement could also change the world and the face of humanity.

Share this story and why the impossible is always possible.

Lesra Martin: Twitter: @LesraMartin

Lesra Martin: Linked In - https://www.linkedin.com/in/lesra-martin-1470268/

Martin and Martin Lawyers - https://www.martinlawyers.ca

University of Toronto - @UofT

Lesra Martin Changemaker Award - https://alumni.innis.utoronto.ca/wp-content/uploads/2020/10/New-award-record-Lesra-Martin-Student-Changemaker-Award.pdf

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

The morning of 9/11 began as an ordinary day. I was first in the door at Capital C, the agency. I put a pot of coffee on and began to organize my schedule. My office was right by the front door and I enjoyed the morning banter with the amazing team that worked there, as they made their way in. And then my life and all who remember day changed, and forever.

At 8:46 am on September 11, 2001, American Airlines Flight 11 flew into the North Tower of the World Trade Center. Seventeen minutes later, at 9:03, the World Trade Center's South Tower was hit by United Airlines Flight 175. In total, 19 militants associated with the Islamic extremist group al Qaeda hijacked four airplanes and carried out suicide attacks against targets in the United States. We huddled around the television in the boardroom to come to terms with an attack on North American soil.

Today, on this special edition of Chatter that Matters, my special guest is Kevin Newman. He is one of North American's most respected anchors, investigative reporters and documentary producers. Fresh from his own tour of duty anchoring the World News in the United States and being part of Good Morning America, Kevin had returned to Canada to launch a national news program for Global at the dinner hour. It was to be more friendly and accessible news, until a few days into his assignment Kevin had to take the anchors chair for 16 hours and quarterback the information and speculation that followed. Kevin takes us back to that day, and the twenty years of chaos and disruption that has followed. He talks about the price journalists pay to absorb the news, and how the pursuit of a career can also overpower the importance of family.

Kevin pulls no punches in calling out how the Canadian Government completely abandoned the Afghans that kept our soldiers and journalists alive.

I then bring back Armin Huska, from RBC to talk about the role brands and corporations must play in keeping journalism alive.

Kevin Newman: LI - https://ca.linkedin.com/in/jkevinnewman

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

Salah Bachir makes every moment matter. Salah is a philanthropist, a patron of the arts, a gifted entrepreneur and a Chancellor of OCAD, a renowned learning institution for Art and Design. Salah's life experiences are as lavish and eclectic as his art collection, a body of work that almost any museum would covet. He once wrapped Christmas gifts in Andy Warhol sketches, before Andy was 'Andy. Only one survived and that sketch is now worth over $100,000. I have known Salah for years, and I consider him an old soul, a wizard of mastering complexity, armed with a twinkle in his eye, a purposeful stride. Salah listens generously and responds intelligently. Born in Lebanon, Salah Bachir immigrated to Canada at age 10. Salah learned English watching Batman, and began his lifelong pursuits of activism and philanthropy by launching a grape boycott at his local grocery store, where he raised $150 in support of Caesar Chavez and farmworkers. Salah learned an essential lesson from Chavez that day of the importance of personalizing the ask to make giving matter. This lesson has enabled Salah to has raised hundreds of millions of dollars for causes and charities that include the LGBTQ community, healthcare, and the arts. Salah is an incredible story of an immigrant who built a media empire, who hung with Andy Warhol, Elizabeth Taylor, and so many more, and who realizes, since a young kid, that life isn't for the taking, it's for the giving. Jacquie Sestito, Director of Brand Marketing for RBC joins the show to talk about why art matters and what we can all do to support Canadian artists. Salah Bachir Linked In - https://www.linkedin.com/in/salah-bachir-c-m-o-ont-710b676/ IG - pasha_bachir FB - Salah Bachir

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

Jacquie Sestito - https://www.linkedin.com/in/jacquelinesestito/

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

C

Terry O'Reilly is the host of Under the Influence, one of the most popular radio shows and podcasts on the planet. Terry gives the public a rare backstage pass into the world of advertising, pop culture and human nature. Today I turn the tables to get a rare backstage pass into the life of Terry O'Reilly. The advice he offers you is a masterclass in getting the attention your career and ideas deserve. Here are Terry's opening thoughts.

'You see the study of human nature is the business of marketers. Our job, our skill is to understand the concept of desire. Now I am an Ad Man. My job is to get my client's products in the path of that desire. Now the ultimate goal, the holy grail, the pot of gold in my business is to create the easiest smoothest, most velvety, most speed bump-free path to that sale.'

The best way I can describe Terry is to borrow from another great Ad Man, Rob Siltanen, responsible for one of the most iconic advertisements for the past 30 years, who wrote a commercial for Apple that began like this. 'Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.'

Rob could also have written this ad to describe Terry O'Reilly who sees things differently. Terry has won multiple global awards for his work as a copywriter. Terry could have made that his career but he saw and acted on an unmet need in the marketplace, and became a wildly successful entrepreneur building Pirate Radio into a home where radio creativity could flourish. And today Terry is an acclaimed speaker, best-selling author and world-class host. To round out the show, Caroline Paxton, Vice President of Media and Strategic Initiatives at RBC, returns to my show. Today Caroline talks about fostering creativity in the workplace.

Terry O'Reilly's Links

Linked In - https://www.linkedin.com/in/terry-o-reilly-5641a63/

Twitter -@terryoinfluence

Websites

• terryoreilly.ca (Personal Website)
• cbc.ca/undertheinfluence (Company Website)
• apostrophepodcasts.ca (Company Website)

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

C

The Walt Disney Company should turn Zahra Al-Hazari's story into an animated story to inspire children and a full feature film to inspire all of us. Zahra is one of our country's most successful entrepreneurs, but her path to finding purpose, happiness, and success is one few have travelled. A refugee, an immigrant, and a journey of resilience, reinvention and fortitude.

Zahra is treating life not as a dress rehearsal but as one worth living. A speaker, philanthropist, UN Ambassador, Top 25 Immigrants to Canada and an inspiration to women around the world. Zahra's latest venture is Skillit, an experiential marketplace for skills that creates social learning experiences through fun, memory-making events.

Zahra chats about her journey, her book 'What it Takes' and the importance of failure, the impact of positivity and the advantages that can emerge when you embrace your differences. Her story is powerful and inspirational. Catherine Court, Director, Marketing: Newcomer Segment at RBC, joins the show to talk about why immigration matters to our culture and economy.

https://www.speakers.ca/speakers/zahra-al-harazi/

https://www.harpercollins.ca/author/cr-186612/zahra-al-harazi/

https://twitter.com/zahrasays?lang=en

https://www.instagram.com/zahrasays/?hl=en

https://www.linkedin.com/in/zahra-alharazi-schmidt-a719b627?trk=public_profile_browsemap_profile-result-card_result-card_full-click&originalSubdomain=ca

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

Catherine Court - https://www.linkedin.com/in/catherine-court-0b492052/?originalSubdomain=ca

Future proof your career and business. Will your be able to march in step or even step ahead of disruption?

When it comes to your questions about leadership, talent, culture and most importantly the future of your work, people turn to Steve Cadigan. Steve has been at the forefront of global talent strategy and company culture for the past 30 years. Most famous for scaling Linkedin from 400 to 4000 in 3.5 years, Steve also led the development of LI's legendary company culture and was at the helm of the Talent function for its period of the highest growth and through their IPO.

Having worked in 5 different industries and 3 different countries while also leading dozens of acquisition integrations all over the world, Steve has built unparalleled expertise in helping leaders and organizations build winning talent solutions to compete in an increasingly complex digital economy. Steve joins me this week to share his thoughts and to talk about his latest book, Workquake: Embracing the Aftershocks of COVID-19 to Create a Beter Model of Working, is launching as this podcast airs.

Three of the lessons you will learn from my chat with Steve Cadigan.

1)Putting the person back into your brand personality. How to be more human, and to have a higher purpose that just profit.

2)An employers promise extends beyond a paycheck, it is to make each employees more employable.

3)Tenure is giving way to fluidity. How to turn this into an opportunity for both the employee and employer.

John Stackhouse, author, thought leader and the host of the podcast Disruptors, returns to Chatter that Matters to extend the conversation and to talk about why creativity is the oxygen that breathes life into any skill. As he says ' creativity is a team sport. '

To connect with Steve Cadigan:

Linked In - https://www.linkedin.com/in/cadigan

Web - https://stevecadigan.com

Twitter - https://twitter.com/stevecadigan?lang=en

FB - https://www.facebook.com/pg/thestevecadigan/posts/

IG - https://www.instagram.com/stevecad/?hl=en

To chat with Tony Chapman

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ

To chat with John Stackhouse

Linked In - https://ca.linkedin.com/in/john-stackhouse-a113419

Bio - https://www.rbcwealthmanagement.com/ca/en/p/john-stackhouse/detail/?p=e

Twitter - @StackhouseJohn

Disruptors Podcast - https://thoughtleadership.rbc.com/rbc-disruptors/

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html

What often matters most to us and how we think, feel and behave, are the numbers. We look to weather reports to determine our activities, a scale to motivate a diet, a report card to seek a tutor and housing prices, walking scores, and crime rates to identify desirable neighbourhoods. Polls shape how we vote and policyholders, strategists, decision-makers and entrepreneurs seek the truth through strength in numbers.

Numbers matter and John Dick and his company Civic Science are challenging the status quo to source, interpret and provide fresh and relevant intelligence on now and how it will influence tomorrow.

After interviewing John, I see him as a rebel, not in a placard carrying, chain myself to a fence kind of way, but through his approach to data collection, entrepreneurship and even life. John pens a Saturday newsletter that is one of the most popular in America. He shares our sentiment and our actions, with his own brand of irreverence and humour. And by night John is also the lead singer in a hard rock cover band called Moscow Mule.

John Dick shares the best and worst of number gathering, why we should pay attention to the big social engines. John also provides incredible insights on what it takes to be an extraordinary entrepreneur.

Craig Cameron, Director of Client Experience and Insights for RBC, joins the show to talk about how brands use data to shape their products and services.

John Dick Linked In - https://www.linkedin.com/in/johndick/

Moscow Mule - https://www.moscowmuleband.com

Web: civicscienceinc.com

Blog: blog.civicscience.com

Twitter: twitter.com/civicscience

Twitter: twitter.com/jdcivicscience

To chat with Tony Chapman.

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ

RBC - https://www.rbc.com

RBC Emerging Artists Project - https://www.rbc.com/community-social-impact/emerging-artists-project.html

RBCX Music - https://www.rbc.com/dms/enterprise/music/all14-all-or.html

Craig Cameron - https://www.linkedin.com/in/craig-cameron-4a6242b6/

Feel good Friday. Esie Mensah is my guest this week on Chatter that Matters. Her art, her attitude, her approach to life and her ability to tell stories are truly extraordinary. Esie's passion is dance, but she was often turned down because she was too black, even compared to other dancers of colour. She chose to become too good to turn down. This confidence and commitment to her capabilities led her to develop her own dance style - Afro-Fusion which caught the attention and then collaboration with artists like Drake, Rihanna and Arcade Fire, and major brands and art festivals. Esie Mensah then went from collaboration to her own content creation and in doing so realized that she had an ability to not only move audiences but to move society. Esie Mensah is an award-winning, multifaceted and extraordinary artist, and one who proves that ordinary can become extraordinary by following their dreams and passions. A powerful and inspirational story. Stephanie Lupinacci from RBC joins the show to talk about what they are doing to help emerging artists find the audience they deserve.To connect with Esie:

Instagram: https://www.instagram.com/esiemensah/ Twitter: https://twitter.com/EsieMensah Youtube: https://www.youtube.com/user/EsieAKACraige Facebook: https://www.facebook.com/esiemensahtheartist

To chat with Tony:

To chat with Tony Chapman.

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ

RBC - https://www.rbc.com

RBC Emerging Artists Project - https://www.rbc.com/community-social-impact/emerging-artists-project.html

RBCX Music - https://www.rbc.com/dms/enterprise/music/all14-all-or.html

Stephanie Lupinacci

Linked In - https://www.linkedin.com/in/stephanie-lupinacci-a1aa6a37/

Twitter - https://twitter.com/Steph_Lupinacci

Tragedy to Triumph and the inspirational lessons in between. Born to a teenage drug addict, abused as a child, and raped at fourteen would stop most in their tracks if not derail you for life but not Victoria Pelletier. Her story is one of being unstoppable, of seizing opportunity wherever and whenever it presented itself. Victoria's mantra is #noexcuses. Victoria became a retail store manager in her mid-teens and was offered her first Executive Leadership Position by her early twenties.

Victoria's career trajectory includes leading Diversity and Inclusion initiatives for some of the world's top organizations. Victoria is a mother, a proud supporter of the LGBTQ community, author, speaker and frequent contributor to the conversation on diversity, and leadership on television, print and social media.

Victoria shares her triumph to tragedy story while offering us many powerful lessons in life on how to be unstoppable. How to be bold and to break out of your comfort zone. Diversity makes us better. Never accept the status quo. Women need to negotiate work like they negotiate life. Where there is conviction, there is capacity. Outsource the things that don't bring you joy. Be yourself and celebrate your inner misfit. Hire people who aren't you. Vicki Saunders - the Founder of SheEO also joins the program to talk about how women entrepreneurs, with the right support, are unstoppable.

To chat with Victoria Pelletier

LinkedIn: https://www.linkedin.com/in/victoriapelletier/ Twitter: https://twitter.com/PelletierV29 Instagram: https://www.instagram.com/victoria_pelletier_unstoppable/ Website: https://victoria-pelletier.com/ Facebook: https://www.facebook.com/Victoria.Pelletier.Speaker

To chat with Vicki Saunders

LinkedIn - https://www.linkedin.com/in/vsaunders/

Twitter - https://twitter.com/vickis

Blog - http://www.vickisaunders.com/blog

To chat with Tony Chapman.

Web: https://chatterthatmatters.ca

Twitter – @TonyChapman – https://twitter.com/tonychapman

Linkedin – https://www.linkedin.com/in/tonychapmanreactions/

Instagram – https://www.instagram.com/chatterthatmatters/

Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ

To chat with RBC

RBC - https://www.rbc.com

RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/

RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html

RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html