Chiropractic Leaders

How your office handles phone calls can have a direct impact on the growth of your practice. In this episode we will discuss:

- The importance of the NP call

- The verbal cues that go into the NP call

- The flow of the NP call

- Handling an Existing Patient phone call

- Getting the Existing Patient rescheduled

- Getting the Existing Patient back on track with care

In this episode, everything we will discuss deals with keeping a good FLOW in the office throughout the day! This will touch on the importance of the morning huddle, block scheduling, landing planes, staff roles, and much more!

Ever wondered what goes through a bankers mind when asking for a loan? Want to better your chances of getting a successful loan? This episode features a special guest: Andrew Bell. Andrew is a commercial banker for BB&T and has years of experience setting up business loans. We will discuss some common and important questions most people have when seeking out a loan.

This episode will dive into all the costs to think about when borrowing money for your business. We will discuss:

-Options for receiving funds for your small business

- Lending From Banks

- Joining Small business associations

- Private Equity Companies

- Amortization schedule

- Knowing how much to borrow

- Leveraging money for your business

- Start up costs

- Single Net vs Triple Net Lease

This episode we will fill in gaps of the First 4 months of care.

- Day 1-3

- Progress exam/Reports

- Re-exam/Reports

- Learning lesson of how to handle a disgruntled patient

On this episode we discuss the ins and outs of Day 1. Topics to be covered include:

- Establishing the 4 agreements

- Meet and Greet

- Getting the "Life Effect"

- Asking the right questions

- Future Pacing

- Social Proof

Having confidence and clarity when handling objections is huge in gaining a patient’s trust. In this episode we will discuss some of the most common questions and objections you will hear. We will also incorporate analogies patient’s will understand. Questions/ Objections we will discuss:

- Will my arthritis ever go away?

- Will I have to keep coming the rest of my life?

- Why don’t you take insurance?

- When patients try to dictate their care

- When patients object to getting X-rays

This will break down all the different types of personalities that will present to your office. Once you understand each patient’s personality, you will know exactly how to handle their case and earn their trust! We will explore how to handle these different types of patients. Our goal is turn all patients into Believers!

- People buy for Inspiration, desperation, obligation, education, or temptation

- People buy YOU, not Chiropractic

- 6 stage of buying

- Importance of Social Proof

Last week we discussed the Group ROF. This week we will discuss the one on one ROF report with the patient. Dr. Joe Clarino shares highlights from his weekend spent with amazing doctors from all over the world at The Remarkable Practice retreat!

- Whats you intention?

- How to be the student of the art and delivery of chiropractic

- Invest in yourself

- Evoke Curiostiy

- The flow of the ROF report.

- The main points to focus on while giving the report

- Delivering the goods for amazing conversion rates

This week we will dive into the Group ROF talk. Next week we will focus on the second part of the ROF: the individual report. In this episode we discuss

- The WHY behind the the group ROF

- Why Pre-framing everything you do is important

- Having the end goal in mind!

- How to deliver a killer ROF talk

- Breaking down key elements to focus on in the talk.

- The interns will give you a peak into the first few slides