CIONET

Saverio Ferraro, finalist of European Digital Leader Of The Year 2020, is the CIO of BNL BNP Paribas Group.

Since joining BNL in 2017, he has led an impressively planned Agile transformation and has been consistently spreading the Agile culture from IT to other business units, unifying cross-functional teams towards faster development, better user experience and - perhaps most fundamentally - boosted employee engagement, without which this change would fail.

In today's Leadership Deep Dive premiere, Saverio talks with Hendrik Deckers about:

- Managing the change of culture in a more agile direction

- Progressively getting more and more people on board with change

- Leading through hands-on involvement in the action (including weekends) and personal contact with every single employee

- Running an experiment on what IT people actually want from their job and what he found out

- His leadership style and lessons learned - both from mentors and self-development

TABLE OF CONTENTS

00:00 - Saverio's management style and attracting Talent

09:09 - His MBTI profile - INFJ

13:50 - His personal values and what he wants his children to learn

15:53 - Overcoming personal challenges

18:20 - Saverio's mentors

24:47 - Advice for future CIOs

EUROPEAN DIGITAL LEADER OF THE YEAR 2020 AWARDS

Saverio Ferraro is a finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Saverio Ferraro, finalist of European Digital Leader Of The Year 2020, is the CIO of BNL BNP Paribas Group.

Since joining BNL in 2017, he has led an impressively planned Agile transformation and has been consistently spreading the Agile culture from IT to other business units, unifying cross-functional teams towards faster development, better user experience and - perhaps most fundamentally - boosted employee engagement, without which this change would fail.

In today's Leadership Deep Dive premiere, Saverio talks with Hendrik Deckers about:

- Managing the change of culture in a more agile direction

- Progressively getting more and more people on board with change

- Leading through hands-on involvement in the action (including weekends) and personal contact with every single employee

- Running an experiment on what IT people actually want from their job and what he found out

- His leadership style and lessons learned - both from mentors and self-development

TABLE OF CONTENTS

0:01:45 - Transformation program: Agile transformation at BNL

0:05:34 - How do you change the way of working for 3 thousand people?

0:11:33 - Spreading the Agile culture to the whole organisation

0:15:50 - How it impacted the bank's ability to deliver results

0:19:42 - How are you dealing with threat of disruption from fintechs and new players like Facebook?

0:23:54 - How IT is organised at BNL

0:29:40 - Saverio's fundamental role today and how it has been changing over the years

0:32:20 ▶▶ Part 2 - Leadership: Lessons Learned: https://www.youtube.com/watch?v=HLPhhZsoMyQ

EUROPEAN DIGITAL LEADER OF THE YEAR 2020 AWARDS

Saverio Ferraro is a finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

For the last 5 years Eelko van Leeuwen has been the CIO of ABN Amro Clearing Bank, which clears and finances over 16 million trades per day and covers 90 of the world's leading exchanges. It guarantees that agreements between all sides of

transactions in financial markets are honoured.

Eeelko has led two impressive, massive transformation programs - integrating and unifying backoffice systems for all 4 regions of the Bank's trading systems, and developing an ingenious Banking as a Service platform - a blockchain-based service that backs fintechs with a banking license that they otherwise wouldn't have.

When the whole industry was either competing with or buying out fintechs, ABN Amro decided to partner with them to make ABN indispensable.

In today's conversation with Hendrik Deckers, Eeelko talks about the future of CIO (will that role disappear as technology savviness is becoming a norm among business leaders?), about surrounding himself with people he considers smarter than him and embracing his role as a facilitator for professional development, about lessons learned from buddhism, about automation and the future in general.

▶ WATCH AS VIDEO:

https://www.youtube.com/watch?v=tuCsxoTLLaw

EUROPEAN DIGITAL LEADER OF THE YEAR 2020

Eelko van Leeuwen is a Financial sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET.

Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

For the last 5 years Eelko van Leeuwen has been the CIO of ABN Amro Clearing Bank, which clears and finances over 16 million trades per day and covers 90 of the world's leading exchanges. It guarantees that agreements between all sides of

transactions in financial markets are honoured.

Eeelko has led two impressive, massive transformation programs - integrating and unifying backoffice systems for all 4 regions of the Bank's trading systems, and developing an ingenious Banking as a Service platform - a blockchain-based service that backs fintechs with a banking license that they otherwise wouldn't have.

When the whole industry was either competing with or buying out fintechs, ABN Amro decided to partner with them to make ABN indispensable.

In today's conversation with Hendrik Deckers, Eeelko talks about the future of CIO (will that role disappear as technology savviness is becoming a norm among business leaders?), about surrounding himself with people he considers smarter than him and embracing his role as a facilitator for professional development, about lessons learned from buddhism, about automation and the future in general.

▶ WATCH AS VIDEO:

https://www.youtube.com/watch?v=3l8wY4tI1DI

TABLE OF CONTENTS

1:10 - Introduction: Eelko van Leeuwen, CIO of ABN Amro Clearing bank

4:23 - Transformation program: Integrating local trading system on a global level

9:51 - Transformation program: Banking as a Service - a blockchain-based platform for fintechs

13:10 - How IT operates at ABN Amro Clearing Bank

15:05 - Cloud adoption

18:52 - Attracting talent

20:15 - Eelko's role in the organisation

22:05 - How the CIO role has changed in the last years

EUROPEAN DIGITAL LEADER OF THE YEAR 2020

Eelko van Leeuwen is a Financial sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET.

Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR).

Today he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP.

In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities.

▶ PART 1:

https://soundcloud.com/cionet/luis-engrossa-icnf-ersar-portugal-digital-transformation

TABLE OF CONTENTS

00:00 - Luis' management style: adaptability, empathy, flexibility

01:36 - Luis' personality type: INFP - strenghts and challenges

08:10 - Turning delays into opportunities

15:19 - Luis' personal values and mantra

EUROPEAN DIGITAL LEADER OF THE YEAR 2020

Luis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET.

Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR).

Today he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP.

In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities.

TABLE OF CONTENTS

00:53 - Introduction: Luis Engrossa

01:38 - IT Transformation at ERSAR: new data center

03:18 - About ERSAR and its public function

06:41 - CIO role at ERSAR

07:58 - IT Transformation at ERSAR: new BPM and document management platform

17:13 - Institute of Nature Conservation and Forestry and Luis' role as head of Information Systems and Training Division

22:40 - Blockchain Alliance and the potential for it in public services

▶ PART 2: Leadership Lessons Learned

https://youtu.be/JppaFsJT7zo

EUROPEAN DIGITAL LEADER OF THE YEAR 2020

Luis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET.

Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Charles Forte was appointed CIO of UK's Ministry of Defence in 2017. With 36 years of industry experience, he is now running IT operations in a complex organisation employing around 200 thousand people, managing an IT budget of 3.7 Billion Pounds, one of the largest in Europe.

In this episode of Leadership Deep Dive, Charles talks with Hendrik Deckers about his role that he defines as "Chief Connection Officer", cultivating an IT ecosystem for multiple stakeholders - internal departments, business partners and military allies. He talks about the 5-pronged transformation program that includes all layers of digital capabilities - from digital savviness on all organisation levels, to using data for better decision-making, to cutting-edge innovations for the modern battlefield.

Part 2 - Leadership Lessons Learned: https://soundcloud.com/cionet/charles-forte-uk-ministry-of-defence-leadership-lessons-learned-cio

Charles Forte is a Public sector finalist in the European Digital Leader Of The Year contest organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Charles Forte was appointed CIO of UK's Ministry of Defence in 2017. With 36 years of industry experience, he is now running IT operations in a complex organisation employing around 200 000 people, managing an IT budget of ₤3.7 Billion, one of the largest in Europe.

In this episode of Leadership Deep Dive, Charles talks with Hendrik Deckers about his role that he defines as "Chief Connection Officer", cultivating an IT ecosystem for multiple stakeholders - internal departments, business partners and military allies. He talks about the lessons he learned about leadership in his long career - facilitating change, being the glue connecting people, the importance of conversation, and overcoming personal challenges.

PART 1: https://soundcloud.com/cionet/lionel-chaine-le-grouple-la-poste-cio-business-models-it-architecture

Lionel Chaine, CIO of Services-Courier-Parcel Division at Le Groupe La Poste, has been with this French national post office group since 1995.

Since becoming CIO in 2016 he has undertaken a daring mission to create and support through IT, several innovative business models and services. He has transformed La Poste's IT organisation with agile practices, reduced the number of legacy applications by 2/3, optimised sourcing structures and enabled truly innovative product development culture, leading to higher employee engagement and making La Poste an attractive place to work for top IT talent.

In This episode of Leadership Deep Dive, Hendrik Deckers and Lionel Chaine talk about the behind-the-scenes realities of this transformation, microservices architecture, about Lionel's daring approach to experimentation and failure, about creating a growth mindset and Lionel's journey as a digital leader.

0:00 - Change management and transforming the company culture:

- Copernican Revolution,

- Agile Mindset / SAFe

- Atomizing the team structure

- Getting rid of silos

- New IT architecture

7:00 - Creative Abrasion

11:20 - Lionel's management style

14:20 - Lionel's MBTI profile

16:52 - Advice for future Digital Leaders

Lionel Chaine is a Public sector finalist in the European Digital Leader Of The Year contest organised by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/

Lionel Chaine, CIO of Services-Courier-Parcel Division at Le Groupe La Poste, has been with this French national post office group since 1995.

Since becoming CIO in 2016 he has undertaken a daring mission to create and support through IT, several innovative business models and services. He has transformed La Poste's IT organisation with agile practices, reduced the number of legacy applications by 2/3, optimised sourcing structures and enabled truly innovative product development culture, leading to higher employee engagement and making La Poste an attractive place to work for top IT talent.

Part 2: https://soundcloud.com/cionet/lionel-chaine-le-groupe-la-post-cio-agile-culture-learning-from-failures

In this episode of Leadership Deep Dive, Hendrik Deckers and Lionel Chaine talk about the behind-the-scenes realities of this transformation, microservices architecture, about Lionel's daring approach to experimentation and failure, about creating a growth mindset and Lionel's journey as a digital leader.

TABLE OF CONTENTS

0:52 - Introduction: Lionel Chaine

2:11 - Transformation program at Le Groupe La Poste: Facteo

- mobile platform for 75 thousand postmen

- AI-powered address processing

13:56 - Restructuring the legacy IT and a new sourcing strategy

16:45 - Where did the transformation vision come from / Amazon as both customer and competitor

21:29 - Failing fast, failing small, learning fast

25:46 - Results of the transformation

30:34 - How IT is organised at Le Groupe La Poste

Part 2 - Leadership Lessons Learned: https://soundcloud.com/cionet/lionel-chaine-le-groupe-la-post-cio-agile-culture-learning-from-failures

Lionel Chaine is a Public sector finalist in the European Digital Leader Of The Year contest organised by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020.

https://ecoty.eu/