City Wide MN Podcast

In this episode Mitch shares how to deal with bigger complaints that may take several days to resolve vs. the normal 24h turnaround. 

In this episode we cover the importance of regularly seeing your clients to make sure you have a strong relationship in place and making a plan or adjustments to ensure we have a good opportunity to see them on our regular visits. 

In this episode, Tyler discusses the importance of using the intro statement with the Gatekeeper when cold calling.

In this episode, Tyler discusses what the expected weekly structure is for the sales team.  Along with the importance of the process and why it was implemented.

In this episode, Tyler discusses how to effectively respond to objections in the sales process.  This is key to avoiding the perception of arguing with your prospective client.

In this episode, Tyler discusses the two questions we need to ask in the sales process.  Along with the why and how we should ask both questions instead of focusing on JS alone.

In this episode, Tyler discusses some of the more common factors in the bidding process that can cause us to add additional time, or subtract time from the quote.  There are a multitude of items that can effect this process, but these are the most common.

In this episode, Tyler discusses the sometimes difficult subject of Budget.  They why and how we can get the information we need from our prospective clients in the bidding process.

In this episode, Tyler discusses how to quickly build rapport in the short time we have during a building survey. 

In this episode, Tyler discusses the basic needs and processes to follow in the building survey process.  Everything from Pain and Budget to upfront contracts in the process.