ClarkMorgan Insights

THERE IS NO BEST PRACTICE IN CHINA. People, IP protection and location are three areas that businesses should consider when moving into China, but be aware that there is no standard operating procedure and common sense and solid advice is recommended. So says Kristina Koehler-Coluccia, Director of Koehler Group. Koehler Group is an international accounting and management consulting… The post There is No Best Practice in China – Kristina Koehler-Coluccia appeared first on ClarkMorgan.

LEARN TO SAY ‘NO’ when you are an entrepreneur. So says Keagan Rubel, CSR and Sustainability entrepreneur. Keagan has been an entrepreneur longer than he has been working for others, first in Seattle, and later in Shanghai. He moved to China in 2007, and later undertook an MBA in Strategic Carbon Management from Europe’s top emissions… The post Success as an Entrepreneur Means Staying Focused – Keagan Rubel appeared first on ClarkMorgan.

CHANGE MANAGEMENT REQUIRES FAILURE. But every single failure that an employee has is an opportunity to learn, and this learning allows progress within the change management process. The key issue is therefore de-stigmatising failure, and focusing on this progress, rather than the end goal. So says Dr Jason Fox, author of ‘The Game Changer: How to… The post When Managing Change, Focus on Progress, Not Goals – Jason Fox appeared first on ClarkMorgan.

IN A LOW CONTEXT CULTURE words have little to no hidden connotation. High context cultures, on the other side, are filled with language minefields, where a simple reference or throwaway line can be analysed, debated and even cause offence. Doing business across a high to low context can therefore be very challenging, even damaging to… The post In a High Context Culture, Beware of Throwaway Lines – Mona Chung appeared first on ClarkMorgan.

CUSTOMERS COMPLAIN BECAUSE THEY ARE LOYAL. So says Morry Morgan, co-founder of ClarkMorgan and author of ‘Selling Big to China‘. Those customers, says Morgan, who don’t complain are now using your competitors. It is for this reason that instead of saying “sorry” upon hearing a complaint, that service staff should be saying “thank you” – “Thank&hellip

YOU DON’T HAVE TO BE THE FIRST. Nor do you have to be cheaper. Instead, to win business, even off well established competitors, all it takes is a demonstration that you understand the needs of the customer, and that the incumbent competition is complacent. So says Peter Banfield, an international marketer with over 20 years of experience… The post Beat Your Competitors by Showing their Complacency – Peter Banfield appeared first on ClarkMorgan.

THE ‘SILO MENTALITY’ IS NOT UNIQUE to China, but it is a common problem. Sai Yan of ClarkMorgan believes that if managers take the time to explain the role of everyone in the company, encourage the behaviour of sharing, and provide training on how to share ideas, then these managers will overcome the frustrations experienced by multinational businesses.… The post Overcome the Silo Mentality with 3 Habits – Yan Sai appeared first on ClarkMorgan.

ENGAGING CHINESE EMPLOYEES is not all about money and promotion. Rather, belonging, accomplishment, recognition, development and enjoyment are more important. So says Annie Xu, HR Director in China of Tektronix, a leading test, measurement and monitoring technology firm with head quarters in the USA. Annie goes on to say that of these five factors she has… The post Motivate Staff by Different Tools – Annie Xu appeared first on ClarkMorgan.

HUMAN CAPITAL IS AS IMPORTANT AS FINANCIAL CAPITAL. So say Mike Piker, Vice President of Lenovo. He believes that the way companies measure and deploy talent is as important as the way capital is moved around, to out-compete and out manoeuvre their competition. Piker believes that the new science of HR involves predictive workplace analytics, which allows human… The post Understanding Human Capital Helps Companies Outcompete – Mike Piker appeared first on ClarkMorgan.

THERE ARE LITERALLY HUNDREDS of online and offline payment systems in Asia today. AliPay and Tenpay in China, Nets in Singapore, and Octopus in Hong Kong are but a handful of the payment platforms that are available to Asian consumers. So why have these unknown brands suddenly sprung up? Says David Simms, Senior Global Development Manager for… The post In Asian Banking, Constraint is the Mother of Invention – David Simms appeared first on ClarkMorgan.