The Wellness Business Show

Client Loyalty: What Keeps Them Coming Back


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We talk a lot about attracting new clients. New eyes. New leads. New energy.

But what if the real growth in your business isn't coming from who's next… it's coming from who's already been here?

In this episode, I'm unpacking why regulars are one of the most overlooked (and undervalued) parts of a sustainable wellness business — and how shifting your focus here can change everything from your income to your confidence.

I share:

  • why loyalty creates more ease than constant attraction

  • what long-term clients actually need from you (and what they don't)

  • how nurturing relationships beats chasing algorithms

  • the small, intentional ways to make clients feel genuinely valued

  • and how regulars quietly become your best sales strategy

This isn't about doing more. It's about relating more.

If you've ever felt like you're constantly starting from scratch… or wondered why things feel harder than they need to be…

This episode will land.

Listen now and rethink what real growth looks like in your business.

Come and find me on Instagram: instagram.com/kirstykianifard

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The Wellness Business ShowBy Kirsty Kianifard

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