Today's episode centers around the evolving landscape of digital tipping, unraveling the layers and the impact "tipping everywhere" has on restaurants. It's a candid discussion on the digital tipping revolution, its benefits and drawbacks, and the fine balance between justified generosity and undue pressure. I discuss the impact of digital tipping prompts on their earnings and the often-overlooked norms of tipping etiquette. Tipping at a counter versus tipping for a sit-down, meal - is 20% too much? So, tune in for hard-hitting truth bombs on the rapidly changing face of tipping in the restaurant industry and what we can do as owner-operators to deal with it.

To submit your questions, email me at ⁠[email protected]⁠

Exclusive Sponsor:DAVO by Avalara

DAVO Sales Tax integrates with your POS system to automatically sets aside sales tax funds daily. When it comes time to remit these funds to the state, DAVO files and pays sales tax for you, on time and in full.

Schedule a call with their customer success team, and tell them you heard about them on the Closed Monday podcast!

About the show:We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.

For more insights, tips, and expert advice on becoming a restaurant entrepreneur, subscribe to Closed Monday on Apple Podcasts & Spotify.

Connect with the show:

- ⁠⁠Instagram⁠⁠

- ⁠⁠YouTube⁠⁠

Remember to rate, review, and subscribe on Apple Podcasts & Spotify. If you enjoyed this episode, share it with your friends who might find it useful. Your support helps us continue bringing you the best in restaurant industry content.

Title: Are Cursed Locations Really A Thing, Opening A Restaurant w/ Your Best Friend, Chef's Stealing Recipes

Today we are starting something new. We're going to delve into questions I've received on social, regarding, restaurant real estate, the risky business of opening a restaurant with a friend, and the eerie allure of so-called 'cursed' locations. We're diving deep into your questions, leveraging my experiences to guide us through the often confusing world of restaurant real estate. We will tackle the joys and the tensions of mixing business with friendship. High stakes, high rewards, with plenty of lessons along the way. Ever wondered about those infamous 'cursed' locations, venues where business after business seems to sink like stones? I'll try to separate fact from fiction, dissecting the truth from the legends. Is it a string of bad luck or just poor management? Or something else? I'll be sharing candidly from my own playbook, the wins, the losses, and the unexpected.

To submit your questions, email me at [email protected]

About the show:

We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.

For more insights, tips, and expert advice on becoming a restaurant entrepreneur, subscribe to Closed Monday on Apple Podcasts & Spotify.

Connect with the show:

- ⁠Instagram⁠

- ⁠YouTube⁠

Remember to rate, review, and subscribe on Apple Podcasts & Spotify. If you enjoyed this episode, share it with your friends who might find it useful. Your support helps us continue bringing you the best in restaurant industry content.

About the show:

We see the world through the eyes of the independent restaurant owner - hospitality, integrity, hard work, community, and innovation. This is a show for the progressive restaurateur and the curious cook looking to take the next step.

For more insights, tips, and expert advice on becoming a restaurant entrepreneur, subscribe to Closed Monday on Apple Podcasts & Spotify.

Connect with the show:

- Instagram

- YouTube

Remember to rate, review, and subscribe on Apple Podcasts & Spotify. If you enjoyed this episode, share it with your friends who might find it useful. Your support helps us continue bringing you the best in restaurant industry content.

This year at the National Restaurant Association Show in Chicago, I had the pleasure to speak with Brittney Yarbrough, Director of Strategic Partnerships & Programs at Atmosphere TV, to discuss how Atmosphere (@atmosphere.tv) helps restaurants take on the challenge of keeping customers engaged when they are in your restaurant.

As a marketing expert with ten years of experience, Brittney has helped numerous businesses develop successful marketing strategies. Her passion for customer experience and dedication to the field led her to become an Advisory Board Member for the Interactive Customer Experience Association in 2022. Starting her career at the age of 12 in her Grandmother's British tea room, Brittney's unique background has shaped her ability to create engaging marketing campaigns that resonate with audiences.

Atmosphere TV here.

Sign up and waive the setup fee by entering the code KYLE

Atmosphere TV Instagram - https://www.instagram.com/atmospheretv/

Click ⁠⁠⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

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✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

"Can You Be A Great Parent And Run A Successful Restaurant?

Description:

In this episode, we dive into the balancing act of managing a busy restaurant when you have a family . We delve into the multitude of challenges that come with wearing both hats and how these can impact familial & business relationships. We outline practical strategies for setting healthy boundaries, enhancing your time management skills, and leveraging your support network to help keep both your restaurant and your family running smoothly. Real-life examples and actionable tips make this a must-listen for any restaurant owner navigating the elusive work-life balance.

Key Points Discussed:

Click ⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

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⁠⁠⁠⁠⁠⁠⁠⁠Toast⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠7Shifts⁠⁠⁠⁠⁠⁠⁠⁠

✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Leveraging Technology To Increase Profitability

Episode Summary:

This episode looks at the bottom-line challenges restaurants face, including unprecedented cost increases, labor shortages, the shift to off-premises dining, and persistent supply chain issues.

Key Points Discussed:

Calls-to-Action:

Are you a restaurant owner looking to expand? Your location can make or break your success. Don't risk your dream on a bad lease. Click here to download my eBook 'Never Lease A Sh&tty Restaurant Space.' The step-by-step process and resources will help you make an informed decision instead of an emotional one.

If you prefer personalized guidance - book a FREE 15-minute consultation with me today to discuss your specific needs and challenges. I only have three slots per week, so book that time now!

In today's episode, we'll cover everything from conducting in-depth market research and analyzing your competition to adapting your business model and developing a robust marketing strategy. Drawing from real-world examples, we'll provide actionable advice that you can apply to your own restaurant business. We'll also discuss the importance of regular implementation and review to ensure your expansion is successful. This episode is a must-listen if you're considering taking your restaurant to new markets.

Register at ⁠⁠⁠⁠⁠nationalrestaurantshow.com/mmr⁠⁠⁠⁠⁠ with MrRsdiscount to save $25 off the onsite rate. 

Click ⁠⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

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✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Since opening Cali BBQ 12 years ago, his family-run restaurant and media business in San Diego has generated more than $30 million in sales. As a restaurateur who opened during the Great Recession, Shawn Walchef learned to use digital tools and big ideas to stay in business. During the Pandemic, Shawn and his Cali BBQ Media team have developed a scalable plan that is three times more profitable than the traditional full-service restaurant model. Cali BBQ is working on a plan to repurpose 60 percent of their dining room into a commissary kitchen to service the additional “friendly” ghost kitchens they plan to add over the next three years.

Shawn Walchef also hosts two video and audio podcasts Digital Hospitality & Restaurant Influencers, which are just one facet of his burgeoning media empire that also includes content creation, consulting, and more services to assist others in their digital evolution. He strives to help fellow entrepreneurs learn the right tools and strategies to unlock endless opportunities for new businesses.

Follow Shawn :

Instagram - https://www.instagram.com/shawnpwalchef/

TikTok - https://www.tiktok.com/@shawnpwalchef

LinkedIn - https://www.linkedin.com/in/shawnpwalchef/

Special thanks to the team over at DAVO for the gifting the tickets to The National Restaurant Association Show.

DM for your chance to win!

Register at ⁠⁠⁠⁠nationalrestaurantshow.com/mmr⁠⁠⁠⁠ with MrRsdiscount to save $25 off the onsite rate. 

Click ⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

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⁠⁠⁠⁠⁠⁠⁠⁠⁠7Shifts⁠⁠⁠⁠⁠⁠⁠⁠⁠

✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Discover the future of dining in this episode as we explore how AI-driven customer service revolutionizes the restaurant industry. Learn about the various applications of AI, from reservation management and personalized recommendations to real-time feedback and data-driven insights. Find out how implementing AI solutions can improve customer satisfaction, boost retention, and give your restaurant a competitive edge. Tune in for entertaining and informative discussions, real-life examples, and actionable tips to elevate your restaurant's dining experience through the power of AI.

Register at ⁠⁠⁠nationalrestaurantshow.com/mmr⁠⁠⁠ with MrRsdiscount to save $25 off the onsite rate. 

Click ⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

⁠⁠⁠⁠⁠⁠⁠⁠Marquii⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠Toast⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠7Shifts⁠⁠⁠⁠⁠⁠⁠⁠

✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

The 2023 Food and Beverage (FABI) Awards® has selected 42 recipients of industry-altering products that shape what’s new and next for the future of food and beverage. New this year, the judges selected eight FABI Awardees as FABI Favorites as the most groundbreaking and influential of the year. The new designation provides special recognition for the judges’ top FABI Award recipients, which stood out among an already exceptional lineup of items exemplifying creativity, ingenuity and the ability to expand menu options industry-wide. Attendees will be able to taste FABI Favorites and FABI Awardees at the new Connections space (located in The Culinary Experience) throughout the Show. 

New this year, join the FABI Judges at The Culinary Experience session “F&B Products You Need To Know: Judge-Selected FABI Favorites” where members of the expert-led panel will share their top picks of the year and how they are changing the industry.

My guests today:

Pat Cobe

Pat Cobe is a senior editor at Restaurant Business, a B2B publication for the restaurant industry. She covers the menu beat, writing about food and beverage trends, the research and development behind menus and profiles of chefs and restaurateurs. Pat also hosts Menu Feed, a biweekly podcast that covers a wide range of menu topics through interviews with chefs and operators. Previously, Pat worked at Hearst Magazines as an executive editor for special publications. She is the co-author of the Mompreneurs series of books as well as two cookbooks. She graduated from Cornell University and earned a Masters in Journalism from Boston University. Pat has served on the Les Dames d’Escoffier board for both the New York and Chicago chapters and has chaired the scholarship committee. She also serves as a longtime judge for the James Beard Media Awards.

Katie Belflower

Katie Belflower is an Associate Editor at Technomic, a Winsight Company. She tracks and analyzes current and predictive menu and concept trends and data for both the U.S. and Canada. In addition to contributing to reports and newsletters, Katie also presents various webinars and at conferences for the U.S. and Canada markets

Register at ⁠⁠nationalrestaurantshow.com/mmr⁠⁠ with MrRsdiscount to save $25 off the onsite rate. 

Click ⁠⁠⁠⁠HERE⁠⁠⁠⁠ to join The Closed Monday Community!

Exclusive Sponsor - Four Turns - Restaurant Growth Experts

⁠⁠⁠⁠⁠⁠⁠Click here to schedule your FREE 15 min Consultation⁠⁠⁠⁠⁠⁠⁠

Looking for restaurant tech? Check out exclusive offers from our partners:

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⁠⁠⁠⁠⁠⁠⁠Toast⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠7Shifts⁠⁠⁠⁠⁠⁠⁠

✅ Website: http://kyleinserra.com

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra