A veteran hospitality operator and entrepreneur, Kevin Cox has opened more than seventy restaurants within the urban and suburban markets of New York, Los Angeles, and New Jersey.

Exclusive Sponsor

PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Having left the path of a software engineer to choose a more "people-oriented" role, Chad landed a partnerships role at a restaurant technology company. He quickly fell in love with both the job function and the industry he was serving. Years later, after having worked for and partnered with companies providing online ordering, loyalty, reservations, and point-of-sale, he saw the coming tidal wave of blockchain technologies for both their potential and their challenges for the industry he loved. But he knew it would take the right blend of passion, vision, and experience to help restaurants navigate the coming change.

Exclusive Sponsor

PlateIQ - Save 25% off your implementation fess, by requesting a demo, and mentioning the show - click here to get started.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Your restaurant’s location is more important than your menu and the food you serve. I’ve seen it repeatedly, where an operator identifies a space and signs a lease simply because it’s second-gen, seems like the right size, with reasonable rent. The reality is that there are many more important factors to consider, such as visibility, accessibility, competition, the demographics of the neighborhood, and parking. In this episode, I will outline the exact process I use with some of the most successful restaurant operators in the country. The step-by-step process and the resources outlined here can help you make an informed and educated decision instead of an emotional one.

Exclusive Sponsor

PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Eric Huang grew up in a Chinese restaurant in New York. Like most first-generation Asian immigrants, his parents (*ahem) strongly encourage him to steer clear of the restaurant industry. In fact, they wouldn't even allow him to cook at home! Instead, he was introduced to classical music training and had to keep his fingers safe for the cello. Practice made perfect, and Eric was accepted at the prestigious Juilliard School, where he was eventually expelled and worked his way onto the campus at Northwestern University. But the restaurant life called his name. Huang finally enrolled and graduated from The Culinary Institute of America, and his chef career was born.

Eric has an impressive resume, having worked behind the stoves at such renowned New York City restaurants, Café Boulud and Gramercy Tavern, and eventually rising to Sous Chef at Michelin starred the legendary Eleven Madison Park. After 10 years in fine dining, Eric started the process of opening his own restaurant - but Covid-19 had other plans. Huang didn't sit on his hands, though. He began serving up fried chicken as a pop-up at his uncle's restaurant and is now onto his new brick-and-mortar location in Brooklyn with his concept, Pecking House.

Exclusive Sponsor

Plate IQ - head over to PlateIQ.com, book a demo, mention the show, and save 25%!!!!

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Brendan Sweeney is the man with the plan at Popmenu. Popmenu is a full-service marketing and customer engagement platform built for independent restaurants of all sizes. The cloud-based SaaS platform helps restaurant owners give potential guests everything they need to make a dining decision by way of custom-built websites and patented menu technology. Popmenu powers the consumer experience for thousands of restaurants across the US.

Exclusive Sponsor

Popmenu - Save $100 off you first month of PopMenu Answering by clicking here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. 

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Exclusive Sponsor

PlateIQ - Save 25% off your implementation fess, by requesting a demo, and mentioning the show - click here to get started.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Stratis Morfogen has been an innovator in New York City’s hospitality scene for decades. His new book, "Be A Disruptor" provides an unconventional, real-world education for any entrepreneur by sharing how he beat the odds in the cutthroat, mob-influenced New York City restaurant world. Morfogen teaches readers what he has learned about finding business opportunities in any situation, starting new ventures in times of adversity, and succeeding against all odds in one of the most challenging environments in the world. It’s a playbook for entrepreneurs with the page-turning qualities of a memoir. Be a Disruptor is a can’t miss, street-smart education for any entrepreneur, restauranteur, or anyone interested in how the NYC hospitality world really works.

Pick up your copy of his latest book, "Be A Disruptor" here.

And don't forget about "Damn Good Dumplings" available here.

Be sure to follow Stratis & his restaurants on Instagram:

Brooklyn Chophouse

Brooklyn Dumpling Shop

Pappas Taverna

Exclusive Sponsor

PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

As a restaurant owner, you know how important it is to stay on top of your bills.

PlateIQ works with over 20,000 restaurants across the country, helping them manage and  automate the full life cycle of the invoice process  -  from General Ledger coding up to and including bill payment

Plate IQ uses OCR “Optical Character Recognition” and Deep Machine Learning to eliminate manual data entry from the accounts payable process. With PlateIQ’s VendorPay you can seamlessly flow from invoice upload to paying your bills.

With Plate IQ Vender Pay, you can also  see what is due when. Schedule payments via check/ACH/or Plate IQ Card. Plus, You can even earn cashback on invoices from over 180,000 vendors.

Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it  because on average they get paid 25% faster.

To learn more  - head  over to plateIQ.com, hit request demo, and when your done, and ready to sign up, mention you heard about them on NROP and receive  25% off implementation.

Exclusive Sponsor

PlateIQ - Save 25% off your implementation fess, by requesting a demo, and mentioning the show - click here to get started. 

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Troy Hooper and I met on Clubhouse, and I quickly learned how his 30 years of experience in hospitality was going to make him a fantastic guest on the show, and a friend.  His extensive knowledge, and passion for the industry come through every time he speaks!  Troy has  built several concepts from the ground up, and also redesigns and rebrands existing restaurants and hotels. Some of the names you might recognize, include Hilton, Sheraton, TPC Golf Clubs, as well as luxury Caribbean resorts, and exclusive private memberships clubs. He is a  operations specialist with a proven track record of  top and bottom-line growth all while attracting and training top talent and working to create strong cultures that deliver world-class hospitality.

Exclusive Sponsor

PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra

Restaurant Coach with more than 20 years of experience in the industry. A proven track record for developing and implementing systems, programs, and initiatives that diversify revenue streams, increase efficiency, and improve overall profitability. As host of the Restaurant Strategy Podcast, I’m able to impact thousands of operators each week; as a consultant and coach I currently work with dozens of chefs and restauranteurs all around the country to help them expand their customer base and boost business.

Exclusive Sponsor

Plate IQ - head over to PlateIQ.com, book a demo, mention the show, and save 25%!!!!

🍽 Pick up my "One Page Business Plan Builder" here.

A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

✅ Website: http://kyleinserra.space

✅ Instagram: http://www.instagram.com/kyleinserra

✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

✅ TikTok: https://www.tiktok.com/@kyleinserra