Closed Monday

Closed Monday

By Kyle InserraBusiness
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Closed Monday episodes

  • NRO #132: Roger Beaudoin | Founder & CEO, Restaurant Rockstars

    Roger is the  Founder and C.E.O. of restaurantrockstars.com and the Restaurant Rockstars Academy, an online tool to help restaurant owners and managers crush it in the restaurant business and the host of the popular restaurant/business podcast: The Restaurant Rockstars Podcast. Every week he interviews industry leaders, owners, operators, suppliers, and technology companies to bring you the best tips, tools, and resources to help you run a stronger, more profitable restaurant. Rock Your Restaurant:: A guide to restaurant critical numbers + a complete financial system, including spreadsheets and tutorials, has been sold in over 22 countries. 

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    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content on multiple platforms, and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    48 min
  • NRO #131 : Aaron Ratner | Founder, Paper Plate

    After attending business school at The University of Delaware and going to Grad school at the Culinary Institute of America, Aaron Ratner put his education and experience right to work. Immediately after graduating the CIA in Napa Valley, Aaron opened up The Blue Chicken based out of Smorgasburg in NYC. After a successful launch, Aaron continued to expand the brand until March of 2020. When the Pandemic hit, Aaron decided to shut down The Blue Chicken and take some time to regroup and find out what was next. After months of hard work, Aaron decided to launch a brand new burger joint called Paper Plate this past April. After a successful summer of a mobile business, Aaron is excited to be opening up Paper Plate’s first permanent location inside Williamsburg Market in early November.


    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    43 min
  • NROP #130: Charles Bililies | Founder & CEO, Souvla
    Charles Bililies is the Founder & CEO of Souvla, a group of Greek restaurants with locations throughout San Francisco. A Greek-American, Bililies comes from a family tradition of restaurateurs and is deeply passionate about the hospitality experience. Bililies brought Souvla to life through his innovative fast-fine approach, blending fine dining aesthetics, service standards, and detailed touchpoints in a counter-service format with a simple, efficient, affordable menu inspired by his heritage. Bililies now leads strategic development for the restaurant group, focusing on new business opportunities, financial planning, team, culture, brand consistency, and high-level strategic partnerships with Delta Air Lines, Goldbelly, and plant-based startup Black Sheep Foods.  Souvla has been a San Francisco Chronicle “Top 100 Restaurant”, recipient of the StarChefs award for “Best Concept,” and has been featured in such media outlets as The Today Show, The New York Times, The Wall Street Journal, Forbes, and Bloomberg.Charles moved to California in 2006 and worked for Chef Thomas Keller at The French Laundry and Bouchon Bistro and Chef Michael Mina at his eponymous restaurant and RN74. He holds degrees in Hospitality Management from The Hotel School at Cornell University and Culinary Arts from Johnson & Wales University.
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    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner-operator day-in and day-out allow him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content on a daily basis on multiple platforms, and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.
    ✅ Website: http://kyleinserra.space
    ✅ Instagram: http://www.instagram.com/kyleinserra
    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/
    ✅ TikTok: https://www.tiktok.com/@kyleinserra
    50 min
  • NRO #129: John Pepper | Founder 211vc & Co-Founder of Boloco

    John is the founder of 211vc, an investment company supported by founders, CEOs, and senior executives in restaurant and restaurant tech companies. 211vc invests in promising and purposeful consumer and consumer tech companies, especially seeking opportunities to leverage technology to empower the hourly workforce. Pepper has been an angel investor since 2014, with investments in more than 30 start-ups focused on workforce-empowering technology, restaurant-facing technology, and a few special consumer businesses like Athletic Brewing, Spindrift, Free Rain, and Starbird.

    John is co-founder and Chief Worker Advocate of Boloco, a New England-based restaurant chain and Certified B Corp founded in 1997 serving Modern Mexican-inspired food and beverages. He is also co-founder of Worthee, an early-stage software project/platform focused on helping hourly workers receive the information they need to rise and thrive. Pepper also co-founded B. Good which grew to 80 units before he and his partners sold in 2017. John currently sits on the boards of Botanica Seattle,

    Hone, and the non-profit Positive Tracks.

    Pepper graduated from Dartmouth College in 1991 and received his MBA from the Tuck School in 1997 (where he presented the first Boloco business plan). He was elected to the Selectboard of Norwich, VT, in 2017 and was Chairman from 2018-2020.


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    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    36 min
  • NRO #128: Kevin O. Cox | 310 Hospitality - When Should You Hire A Consultant

    A veteran hospitality operator and entrepreneur, Kevin Cox has opened more than seventy restaurants within the urban and suburban markets of New York, Los Angeles, and New Jersey.


    After a short stint in commercial real estate, Kevin found his home in the hospitality industry with Umami Burger. In less than three years, Kevin wore many hats as Umami grew into one of the most popular restaurant groups in Southern California with ten locations, as well as launching; LA’s first nouveau “Food Hall” Umamicatessen, multiple CPG SKUs under the Umami brand, 800 Degrees Pizza (now a nationwide chain), and the infamous Red Medicine in Beverly Hills. Invigorated by the opportunity to recreate Umami’s success, Kevin partnered with The Clarke’s Group in NYC, to expand the footprint of their flagship brand PJ Clarke’s and launch a QSR off-shoot. He led the acquisition and repositioning of the Goodburger chain into Clarke’s Standard.

    In recent years, Kevin has focused on his consulting business 310hospitality, working with a robust roster of clients both regionally and nationally, including Brother Jimmy’s BBQ Group, Plan Check Restaurants, The Wine Bar Group, and Atlantic Stars Hospitality. With Montclair Hospitality Group, he led the development and acquisitions of numerous brands: pastaRAMEN, Kai Yang, Mochinut, a multi-unit partnership with Sushi by Bou, and eight Ani Ramen locations in the Tri-State. Currently, Kevin is heading the roll-out and expansion of an institutionally-backed hospitality group out of Europe.

    Kevin is originally from Wilbraham, Massachusetts. He has a bachelor’s degree from Hobart College where he majored in economics and played defense for the lacrosse team. He currently resides in Manhattan.

    Exclusive Sponsor

    PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

    🍽 Pick up my "One Page Business Plan Builder" here.

    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    33 min
  • NRO #127: Chad Horn | Co-Founder, Devour - What Web3 Means For Your Restaurant

    Having left the path of a software engineer to choose a more "people-oriented" role, Chad landed a partnerships role at a restaurant technology company. He quickly fell in love with both the job function and the industry he was serving. Years later, after having worked for and partnered with companies providing online ordering, loyalty, reservations, and point-of-sale, he saw the coming tidal wave of blockchain technologies for both their potential and their challenges for the industry he loved. But he knew it would take the right blend of passion, vision, and experience to help restaurants navigate the coming change.


    He left behind a job, team, and company that he truly enjoyed to blaze a new trail with a group of bold visionaries hell-bent on our mission to help restaurants enjoy the immense opportunities in Web3 technologies. There is now a community of restaurant people and their fans advancing the mission with him. Now is the time for your restaurant to get on board.


    Exclusive Sponsor

    PlateIQ - Save 25% off your implementation fess, by requesting a demo, and mentioning the show - click here to get started.

    🍽 Pick up my "One Page Business Plan Builder" here.

    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    46 min
  • NRO #126: Never Lease A Sh*tty Restaurant Space - How to find the best real estate & negotiate like a pro

    Your restaurant’s location is more important than your menu and the food you serve. I’ve seen it repeatedly, where an operator identifies a space and signs a lease simply because it’s second-gen, seems like the right size, with reasonable rent. The reality is that there are many more important factors to consider, such as visibility, accessibility, competition, the demographics of the neighborhood, and parking. In this episode, I will outline the exact process I use with some of the most successful restaurant operators in the country. The step-by-step process and the resources outlined here can help you make an informed and educated decision instead of an emotional one.

    Exclusive Sponsor

    PopMenu - Save $100 off you first month of PopMenu Answering by clicking here.

    🍽 Pick up my "One Page Business Plan Builder" here.

    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of being a restaurant owner-operator day-in and day-out allows him to relate to his clients’ ever-changing needs. He's a digital marketer first, creating thought-provoking content daily on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    38 min
  • NRO #125: Eric Huang | Founder, Chef - The Pecking House - From Cello's to Chicken

    Eric Huang grew up in a Chinese restaurant in New York. Like most first-generation Asian immigrants, his parents (*ahem) strongly encourage him to steer clear of the restaurant industry. In fact, they wouldn't even allow him to cook at home! Instead, he was introduced to classical music training and had to keep his fingers safe for the cello. Practice made perfect, and Eric was accepted at the prestigious Juilliard School, where he was eventually expelled and worked his way onto the campus at Northwestern University. But the restaurant life called his name. Huang finally enrolled and graduated from The Culinary Institute of America, and his chef career was born.

    Eric has an impressive resume, having worked behind the stoves at such renowned New York City restaurants, Café Boulud and Gramercy Tavern, and eventually rising to Sous Chef at Michelin starred the legendary Eleven Madison Park. After 10 years in fine dining, Eric started the process of opening his own restaurant - but Covid-19 had other plans. Huang didn't sit on his hands, though. He began serving up fried chicken as a pop-up at his uncle's restaurant and is now onto his new brick-and-mortar location in Brooklyn with his concept, Pecking House.


    Exclusive Sponsor

    Plate IQ - head over to PlateIQ.com, book a demo, mention the show, and save 25%!!!!

    🍽 Pick up my "One Page Business Plan Builder" here.

    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    53 min
  • NRO #124: Brendan Sweeney | Co-Founder & CEO, Popmenu - Using AI To Turn Phone Calls Into Dollars

    Brendan Sweeney is the man with the plan at Popmenu. Popmenu is a full-service marketing and customer engagement platform built for independent restaurants of all sizes. The cloud-based SaaS platform helps restaurant owners give potential guests everything they need to make a dining decision by way of custom-built websites and patented menu technology. Popmenu powers the consumer experience for thousands of restaurants across the US.

    Exclusive Sponsor

    Popmenu - Save $100 off you first month of PopMenu Answering by clicking here.


    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. 

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    50 min
  • NRO #123: Why You Need To Get Your Restaurant On TikTok

    Exclusive Sponsor

    PlateIQ - Save 25% off your implementation fess, by requesting a demo, and mentioning the show - click here to get started.

    🍽 Pick up my "One Page Business Plan Builder" here.

    A "recovering restaurant owner" specializing in the strategic growth of emerging restaurant brands across the country. Kyle’s insider perspective of what it means to be a restaurant owner operator day-in and day-out, allow him to relate to his clients’ ever-changing needs. He's digital marketer first, creating thought provoking content on daily basis on multiple platforms and host of The National Restaurant Owners Podcast, a show focused on bringing value to restaurant owners by sharing his insight and experience, with a wide variety of guests.

    ✅ Website: http://kyleinserra.space

    ✅ Instagram: http://www.instagram.com/kyleinserra

    ✅ LinkedIn: https://www.linkedin.com/in/kyleinserra/

    ✅ TikTok: https://www.tiktok.com/@kyleinserra

    31 min

About Closed Monday

From the publisher's feed

Ever wonder what it really takes to go from one location to ten? Every Monday, top restaurant operators share their actual playbooks for scaling - from site selection and systems to funding and team…

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