Tyler Kern and Tim Scholl from IC System’ - an expert in all things debt collection - dive into the findings from the company’s customer satisfaction surveys and how the responses have helped improve the collection agency as a whole.

Michelle Dove, Corporate Counsel and Chief Compliance Office at IC System - expert in all things debt collection - discusses compliance and risk management in collection agencies. With over 85 years experience in the industry, IC System is committed to continuous education and compliance with industry regulations.

Karen Jonas and Thom Majka talk about the partnership between IC System and DebtNext, and how strong relationships are the cornerstone for a successful collection agency. IC System is a unique debt collection agency with over 85 years experience in all things debt collection.

Allison Johnson provides tips and insights for training and developing a world-class team of collection representatives. At IC System - an expert in all things debt collection - one of the core driving values is a focus on it's people.

On this episode of Closing the Books, Chris Morris, Vice President of Client Service for IC System - expert in all things debt collection - explains to Tyler Kern why it’s critical businesses work with a collection agency that has its clients’ best interests in mind.

On this episode of Closing the Books, Kristina Gursky discusses IC System’s approach to collections in the healthcare industry. IC System - an expert in all things debt collection - uses an industry-unique approach of focusing on pride, people, innovation, performance and integrity.

Bryan Campbell of IC System - an expert debt collection agency - shares industry insights to help organizations make the best choice in revenue recovery companies. IC System is unique in the industry with it's focus on people, pride, integrity, performance and innovation.

John Erickson of IC System - an expert in all things debt collection - discusses new approaches in the collection agency industry. Unique in their industry, IC System drives the company with the core values of People, Innovation, Integrity, Pride and Performance.