Once you’ve found the “aha” moment, keep on asking questions. Today, Alex (@AlexHormozi) discusses the critical moment in a sales pitch where the customer must realize what went wrong in their past attempts to solve their problem. He argues that this "aha" moment is necessary in order to break the customer's belief and show them why the new solution being offered will work.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(0:47) - Salespeople miss the aha moment by not knowing it.

(1:50) - Determine the one thing you're driving towards.

(3:43) - Ask with childlike curiosity to lower their guard.

(6:06) - Lack of accountability is why you failed in the past.

(7:55) - Build rapport by making them feel better about themselves.

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