Clues for the Clueless Email Marketer

There are places on the Internet dedicated to your customers sharing how they feel about your business. See what they're saying publicly about your brand.

There are conversations going on all over the Internet. One such place where you can get some insight into your business and your industry is through discussion forums and Q&A sites. Listen to find out what you should be looking for.

If there's a topic to be discussed, there's probably a blog (or 20 about it). You can turn to those niche blogs in your space to get feedback about your business or your customers and their needs.

There is no shortage of free resources available to marketers when it comes to the pursuit of feedback on your business. Social media is an incredible example. See how people feel about your brand, what questions they might have and more.

Customer feedback is an important channel in the pursuit of continual improvement. Part of doing customer-centric email marketing is asking them where they think you can do better.

One of the biggest questions in email marketing is when to send. You can test and review your reports ... or you can just ask. Send a survey and find out when your subscribers want to hear from you!

Do you know what problems you're solving for your customers? Sending out a survey via email is a great way to get feedback on what your clients need (or think they need). It's a window into their lives and what solutions they're seeking.

It's important to get feedback from your customers and surveys are a great way to get it. You can even get customer testimonials ore important data on how your products or services are being put to use.

Surveys can be an invaluable way to collect feedback from your customers. One great question to ask is how they feel about your business. Today, many businesses use a Net Promoter Score to gauge this. Listen to find out how.

Email marketing is a great channel for sending polls and surveys to get feedback from your customers. Learn all about polls and surveys and find out how you can get powerful info from your subscribers.