In this episode, Danielle Swerczek, a senior account manager with MGIC and a newly minted certified mortgage banker (CMB), shares her journey to achieving the CMB certification and the value it has brought to her career.

Danielle provides insights into her role as a PMI account manager, including building relationships, delivering training, and staying updated on industry trends. She emphasizes understanding market needs and tailoring sales strategies to maximize customer value.

Danielle also discusses the impact of technology like AI on the PMI industry and the importance of adaptability. She highlights the need for financial literacy and education to make the industry more inclusive and client-centric.

00:00 Introduction and Motivation for Pursuing CMB Certification

02:43 Specializing in Private Mortgage Insurance

04:30 The Role of a PMI Account Manager

06:01 Skills and Qualities for Success in the PMI Industry

07:17 Building Relationships and Providing Value

07:55 Approaches to Building Trust and Connecting with Clients

09:38 Balancing Trust and Driving Sales

11:04 Targeting Different Roles and Teams in Lenders' Organizations

12:00 Sales Process and Identifying Opportunities

13:45 Common Misconceptions about PMI

14:03 Understanding the Unique Needs and Challenges in Regional Markets

17:52 Evolving PMI Landscape and Staying Ahead of the Curve

20:09 The Importance of Financial Literacy in the Mortgage Industry

21:43 Gaining Competitor Insight and Best Practices

22:17 Tailoring Sales Approach to Provide Value to Customers

24:18 Advice for Young Professionals Entering the PMI Industry

28:04 The Impact of Technology on the PMI Industry

31:12 Promoting Financial Literacy for Inclusivity and Efficiency

You can learn more about Danielle here:

You can learn more about Val here:

(6) Lyubomira "Val" Buresch | LinkedIn

www.polygonresearch.com

Val Buresch talks to Tony Turner, a Certified Mortgage Banker (CMB), SVP at Gulf Coast Bank and Trust, Baton Rouge, LA. Tony discusses the challenges of balancing efficiency and personalized service in mortgage banking and highlights the significance of financial literacy in improving home affordability. He also touches on the role of technology, particularly AI, in the industry and the need for a diverse workforce.

00:00 Introduction and Background

02:56 The CMB Experience and Collaboration

04:58 The Importance of Home Affordability

12:51 The Need for Change and Collaboration in Process Improvement

27:17 The Impact of AI on the Mortgage Industry

33:34 Skills and Advice for Young Professionals

37:11 The Importance of Diversity in the Industry

In this episode of CMB Connect, Val Buresch interviews Diane Jenkins, Attorney and Director of Legal at Asurity. They discuss the benefits of earning a CMB designation and how it enhances one's perspective on compliance challenges in the mortgage industry. They also discuss the compliance issues that lenders struggle with, such as understanding state-specific laws and implementing new programs. Diane highlights the importance of collaboration and networking in the industry. They also touch on the implementation of the loan estimate and closing disclosure, the challenges faced, and the need for ongoing compliance. Diane emphasizes the need for simplifying the mortgage process and making it more borrower-friendly.

Chapters

00:00 Introduction

03:13 Types of Clients and Compliance Challenges

06:22 Explaining Loss Mitigation

09:39 Implementing the Loan Estimate and Closing Disclosure

12:23 Lenders' Compliance and Mistakes

14:50 Disclosing Interest Rates and Changes

22:09 Career in the Mortgage Industry

24:22 Improving the Mortgage Industry

You can email Diane at [email protected].

You can reach Val at [email protected]

www.polygonresearch.com

Paul Viguerie, Vice President of National Business Development at Altisource, discusses with Val Buresch, CEO of Polygon Research, the various products and services offered by Altisource, including LendersOne, Trellix, Spring House, Premium Title, Castle Line, Granite, and Hubzu. He highlights the success of LendersOne during the pandemic and the innovative solutions developed by Hubzu, such as the Signature Seller portal and the off-market wholesale program. Paul also shares his career journey from Wall Street to the mortgage industry and emphasizes the importance of collaboration, mentorship, and giving back. He believes that a career in the mortgage industry is a great opportunity due to the constant evolution and financial potential of real estate. Paul discusses the role of technology in transforming the housing finance industry and how Altisource utilizes technology to enhance the human experience. He emphasizes the need for a healthy balance between technology and human interaction. Paul also shares his vision for making the real estate industry more inclusive, borrower-centric, and efficient by considering a return to gold as a currency for real estate transactions, combined with blockchain technology.

In this episode, Jennifer Fortier, a seasoned mortgage banking professional, discusses the operational challenges faced by lenders of different sizes and the need to adapt to changing environments. Jennifer emphasizes the value of strategic planning in achieving long-term goals and the importance of aligning strategies with the overall vision. She also explores the role of data, automation, and AI in the mortgage industry and offers advice for those starting their careers in mortgage banking.

Jennifer Fortier's contact information:

[email protected]

https://www.linkedin.com/in/jenniferfortier/

Val Buresch:

www.polygonresearch.com

Ella Harris, CMB shares her background and experiences that led her to start her own company focused on educating and empowering consumers in home ownership. Ella emphasizes the need for more diversity and inclusion in the industry and highlights the misconceptions and barriers that young adults from underserved communities face when considering careers in housing finance. She calls for alternative compensation plans and increased support for high school programs that provide training for careers in the industry. Ella's mission is to bridge the gap between high school and responsible, contributing adulthood.

Ella Harris, CMB

ECH Consulting, LLC

[email protected]

Val Buresch, CMB, CMCP

Polygon Research

www.polygonresearch.com