CMO Confidential

In a new twist for CMO Confidential, host Mike Linton moderates a panel for The Association of National Advertisers on Industry Thought Leadership.

Unlock the secrets to collaborating with non-believers in marketing with insights from top CMOs and executives! 🎥 In this engaging panel discussion, moderated by Mike Linton, host of the CMO Confidential Podcast, we bring together industry leaders Jeff Lowe, Chief Commercial Officer at Smart Technologies, Roula Nassar, Chief Financial Officer at Smart Technologies, and Rob Whitney, VP of Marketing Innovation at Univar Solutions.

Key topics include understanding the perspectives of finance and sales, overcoming the perception of marketing as "fluff," and practical strategies for fostering cross-departmental collaboration. Tune in to hear how Roula transitioned from viewing marketing as an expense to recognizing its vital role in driving revenue. Discover Jeff's approach to aligning marketing and finance through shared goals and metrics, including the importance of sales accepted leads (SALs) and share of voice. Rob shares his journey of turning skeptics into believers by demonstrating tangible value and building strong business relationships.

This video is packed with actionable advice and real-world examples to help you navigate the challenges of collaborating with non-believers in your organization. Learn from the experts and elevate your marketing strategy to new heights!

Subscribe to the CMO Confidential Newsletter for exclusive content and stay ahead in the ever-evolving field of marketing. 🌟 Don't forget to like, comment, and share your thoughts below!

#MarketingStrategies #CustomerJourneyMetrics #UnderstandingMarketingValue #ExecutiveTeamAlignment #StrategicMarketingPartnerships

CHAPTERS:

00:00 - Welcome to the panel

01:24 - Insights from CMOs

02:21 - Roula’s Journey: Nonbeliever to Believer

07:56 - Tips for Gaining CFO Support

12:21 - Getting Started with Marketing Strategy

16:09 - Key Performance Measures That Matter

22:20 - Overcoming Marketing Obstacles

26:14 - Engaging Non-Believers in Marketing

27:23 - Unique Practical Marketing Advice

29:50 - Audience Q&A Session

31:00 - Sales Perspective on Marketing

32:58 - Finance's Impact on Creativity

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A CMO Confidential Interview with Leesa Eichberger, Former CMO of Jenny Craig & Ring Central and Amanda Reierson, former CMO of Avant and Head of Marketing at Thumbtack. We all worked together at Farmers Insurance. Amanda and Leesa discuss tips for evaluating "communication health," what to do in a company that doesn't like bad news, and how to manage a situation where you think your boss is making an error. Key topics include: why you should always have next steps and a solution; understanding and respecting the culture; and why you shouldn't "make stuff up." Tune in to hear some amusing worst practices and why you might want to keep a "head scratcher list."

Welcome to CMO Confidential, where you get an insider's perspective on the challenges and triumphs of being a Chief Marketing Officer! In this episode, "What Your Team Hates But Won't Tell You! Secrets from Top CMOs," join host Mike Linton, former CMO of Best Buy, eBay, Farmers Insurance, and Ancestry.com, as he sits down with marketing powerhouses Leesa Eichberger and Amanda Reierson.

Key topics include:

- Identifying and addressing communication gaps within your team.

- Strategies for conveying bad news effectively.

- The importance of building trust and fostering open dialogue.

- Real-world examples of managing team dynamics and aligning with company culture.

Tune in to hear Leesa, former CMO of Jenny Craig and RingCentral, and Amanda, former CMO at Avant and Chief Growth Officer at Farmers, share their invaluable insights and personal experiences. Whether you're a marketer, advertiser, or just fascinated by the world of marketing, this episode is packed with lessons on leadership and team management.

Subscribe to the CMO Confidential Newsletter for exclusive content and stay updated with our latest episodes. Don't forget to like, share, and subscribe. Thanks for listening, and stay safe out there, marketers!

#TeamFeedback #ExecutiveCommunication #ManagingRemoteTeams #TeamSuccessStrategies #MarketingInsights

CHAPTERS:

00:00 - Intro

01:49 - Communication Health Strategies

03:45 - Communicating with Your Boss Effectively

07:03 - Testing the Waters with a New Boss

11:12 - Best and Worst Communication Practices

15:25 - Communicating Bad News Effectively

18:28 - Addressing Mistakes Made by Your Boss

20:20 - Disagreeing and Committing in Conversations

22:05 - Handling Team Pushback on Ideas

26:10 - Funniest Email Story

28:30 - The Importance of Saying "I Don't Know"

30:29 - Outro

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This episode is brought to you by CMO Confidential Title Sponsor Props. Visit them at Props.co

A CMO Confidential Interview with Peri Hansen, Leader CMO Practice and Sector Leader Consumer Products at Korn Ferry. Peri discusses why she thinks it's the most important and exciting time to be a CMO, how marketers need to "connect" sales, IT and other functions with their go-to-market strategy and why "marketing structure" is a hot board issue. Key topics include: why people development is more important than ever; why there are so few marketers on boards; how careers benefit from constantly leaving your comfort zone; and the difference between enterprise and marketing thinking. Tune in to hear about candidate faux pas including not eating at the restaurant chain before the interview.

Join us on CMO Confidential with Mike Linton as we uncover "The CMO's Secret Weapon: Are You Missing It?" This episode dives deep into the evolving role of the Chief Marketing Officer, featuring insights from Peri Hansen, a top executive search expert from Korn Ferry with over 25 years of experience. Tune in to hear Peri perspective on the CMO as the connective tissue within an organization—linking sales, strategy, operations, and finance into a cohesive corporate strategy.

Key topics include:

- The transformative power and increased influence of the CMO role in modern enterprises.

- Essential skills and experiences that make a successful CMO.

- Insights into holistic and enterprise thinking for marketing leaders.

- The importance of cross-functional collaboration and financial fluency.

- Strategies for upskilling and talent development within marketing teams.

Peri also shares her expertise on the importance of effective vendor management and the current job market trends for marketing executives. Whether you are an aspiring CMO or a seasoned marketing professional, this episode is packed with valuable advice and real-world examples.

Subscribe to the CMO Confidential channel for more exclusive content and stay ahead in the dynamic world of marketing leadership. Don't miss out on these expert insights—your future as a CMO could depend on it!

#CareerAdvice #CmoJob #MarketingPodcast #Marketing #MikeLinton

CHAPTERS:

00:00 - Intro

00:40 - The CMO as Connective Tissue

05:24 - Holistic Thinking

07:41 - Marketing Structure

11:05 - Upskilling Talent Development and Change Management

13:39 - Job Market

20:16 - How to get to the C-Suite

23:20 - How to judge your career

25:30 - Last question: Funniest story or a piece of advice we haven’t discussed

28:55 - OUTRO

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A CMO Confidential Interview with Phil Buckallew, a former brand manager who spent 23 years as a General Manager at IBM and is now the President of Infrastructure and Mainframes at Rocket. Phil discusses why it is so challenging to move mainframe data to the cloud, the cyber security race, why digital transformation is "still a thing," and his career change from consumer goods to technology. Key topics include: why you probably don't need to train your own generative AI model; tips for selecting AI vendors; and the rise of account based marketing in the B2B space where everyone is buying off a spreadsheet. Tune in to hear how to avoid AI "snake oil."

🚀 Explore the Intersection of AI, Mainframes, and Modern Marketing! 🚀

Welcome to this episode of "CMO Confidential," the podcast that takes you deep into the decisions and drama of being a Chief Marketing Officer. Hosted by the seasoned five-time CMO, Mike Linton, this episode features Phil Buckaloo, President of the Infrastructure Modernization Group at Rocket.

**Key topics include:**

- The evolving B2B technology landscape and recovery post-2022.

- The hype and reality of AI and its integration with mainframes.

- Cybersecurity trends and the importance of protecting enterprise data.

- The complexities and benefits of digital transformation.

- Practical advice for marketers navigating tech-heavy industries.

Tune in to hear Phil Buckaloo discuss his journey from brand management at Procter & Gamble to leading technology initiatives at IBM and Rocket. With invaluable insights, Phil shares how AI and mainframes are reshaping marketing strategies and operations.

**Guest Highlight:**

Phil Buckaloo, President of the Infrastructure Modernization Group at Rocket, former General Manager at IBM, and an expert in cloud, mobile, and software business.

**Closing Remark:**

Don't miss this deep dive into the synergy of AI, mainframes, and marketing. Subscribe to the CMO Confidential Newsletter for exclusive content and stay ahead in your marketing career.

🎧 Subscribe and listen to more insightful episodes on Spotify, Apple, YouTube, and the IAR Everything Network.

Stay safe and stay savvy, marketers!

#AI #Mainframes #ModernMarketing #CMOConfidential #MikeLinton #PhilBuckaloo #DigitalTransformation #Cybersecurity #MarketingLeadership

#AiInMarketing #MarketingTechnology #EnterpriseTransactions #BigData #AiApplications

CHAPTERS:

00:00 - Intro

1:34 - B2B Tech Landscape

4:15 - Digital Transformation

7:11 - Modernization Without Disruption

9:12 - Functions Marketers Care About Trapped in the Mainframe Process

10:48 - How AI is Sitting on Top of Mainframe Transactions

13:45 - Transitioning from Marketing to Tech

17:48 - How Companies Should Buy AI

20:25 - When to Train Your Own AI Model

22:43 - How to Pick the Right AI Vendor

25:20 - Advice for Marketers

28:22 - Advice for Marketers Working in Tech

33:02 - Advice for Marketers Interviewing at a Tech Company

34:14 - The MTECH Stack

37:13 - Funniest Story or Practical Advice We Haven’t Talked About Yet

39:07 - Outro

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A CMO Confidential interview with Jon Davids, founder and CEO of Influicity and author of Marketing Superpowers. Jon discusses how communities can help build brands, the difference between "audience and community", and best practices in selecting and evaluating influencers. Key topics include: why influencers make sense in a "splintering" marketplace, how communities are particularly suited to B2B, why you should "never fall in love" with an influencer, and the difference between "rented" versus "owned" demand. Tune in to hear how to avoid the 3 biggest influencer mistakes - hint, patience is a virtue.

Welcome to **CMO Confidential**, where seasoned CMO Mike Linton delves into the complexities of being a chief marketing officer. In this episode, Mike interviews John Davids, Founder and CEO of Influicity, and author of "Marketing Superpowers." Tune in to hear the secret to building self-propelling brand communities.

**Key topics include**:

- Definition and importance of brand communities

- Strategies to create self-propelling communities

- The role of influencers in community building

- Practical steps for marketers to build and nurture communities

- The impact of AI on influencer marketing

John shares invaluable insights on how communities can organically amplify your brand without relying heavily on paid platforms. Learn about the unifying belief, faith drivers, and actionable steps that can transform an audience into a thriving community.

**Guest Highlights**:

- John Davids, Founder & CEO of Influicity

- Author of "Marketing Superpowers"

**Tune in to hear** expert advice on fostering communities that grow your brand sustainably amidst the changing marketing landscape. Whether you're a seasoned CMO or an aspiring marketer, this episode is packed with actionable insights.

Subscribe to the CMO Confidential Newsletter for Exclusive Content and never miss an episode! Join us on Spotify, Apple, YouTube, and the I Hear Everything Network. Stay informed and stay ahead in the marketing world with **CMO Confidential**.

#BrandCommunities #BrandMagic #InfluencerMarketing #BrandFans #BrandLoyalty

CHAPTERS:

00:00 - Welcome

1:29 - What is a Community

5:27 - Why is Community Important Now

7:36 - How to Build a Community

12:21 - When to Start a Community

16:59 - Thinking About Influencers

20:49 - Influencer Roster

23:10 - Structuring Influencer Contracts

24:31 - Mistakes Brands Make in Community Building

27:40 - Future Trends and AI Impact

29:41 - Funniest Story and Practical Advice

31:43 - Outro

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A CMO Confidential Interview with Greg Silverman, the Interbrand Global Director, Brand Economics who also founded Concentric, a sales forecasting company. Greg discusses a recent Interbrand study with Wall Street analysts on how brands influence share price in which 75% of analysts look at brand power as a key variable though nearly all admit they don't understand it. Key topics include: why marketers should meet with analysts and get close to their Investment Relations team; how getting your brand value understood is the best way to increase stock price; and his belief that many CFOs are "indirectly running marketing because marketers are not making the business case for marketing investments." Tune in to hear how a "Dysfunctional Diode" is blocking brand valuation and what to do about it.

📈 Welcome to another insightful episode of CMO Confidential, where we unlock the insider secrets of how brands influence share price! Join our host, Mike Linton, a 5-time CMO, as he delves into the fascinating world of marketing valuation with his esteemed guest, Greg Silverman. Greg, the Founder of Concentric and Global Managing Director at Interbrand, brings a wealth of experience in analytics and forecasting to the table.

Key topics include:

- A deep dive into Interbrand’s extensive study on the financial value of brands.

- The critical role of brand valuation in influencing share price.

- Insights from over 250 analysts, investors, and journalists.

- The major disconnect between brand strategy communication and the investment community.

- Practical steps for marketers to improve brand valuation and impact share price.

Tune in to hear Greg's expert analysis on how brands can better communicate their value to the investment community and the surprising findings from their research. This episode is packed with actionable insights that can help you elevate your marketing game and ensure your brand gets the recognition it deserves in the financial markets.

Subscribe to the CMO Confidential Newsletter for Exclusive Content! Keep up with our latest episodes and follow us on Spotify, Apple, YouTube, and the I Hear Everything Network.

Hey all you marketers, stay safe out there! 🌟

#BrandCommunication #MarketingDecisions #FinancialAnalysts #MarketingImpact #MarketingRoi

CHAPTERS:

0:00 - Intro

1:35 - Overview of the study

4:58 - What did the study say

7:35 - What makes a strong brand

11:04 - Best practices for talking about the brand

14:33 - Does marketing matter

17:46 - What should marketers do with this information

19:14 - What should marketers do now

21:22 - How to Interview for a Marketing Job

24:33 - What to Do with Investor Relations

26:06 - Last Question

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A CMO Confidential Interview with Jonathan Knowles, former CMO of Nupremis, Senior Strategist at Wolff Olins and Founder of Type 2 Consulting. Jonathan discusses ANA-sponsored research into why so many CMO's have to start from zero when defining their objectives and KPIs with the C-Suite. A categorization of over 500 marketing papers identified 6 approaches to marketing - Product, Brand, CLTV, ABM, Employee, and Performance - all with the objective of profitable growth. Key topics include: why industry context and financial structures matter; the difference between business and creative impacts; and Jonathan's belief that "Every time CFO's hear creativity they think of risk." Added bonus: a story about Polish debt restructuring.

Unlocking Marketing's True Value: Insights from Top CMOs

Welcome to another episode of CMO Confidential! Join 5-time CMO Mike Linton as he dives into the intricacies of marketing leadership with Jonathan Knowles, a seasoned CMO and Senior Strategist at Wolf Owens. Key topics include the "snowflake problem" in marketing, the development of a marketing toolbox for CFOs and CEOs, and the six primary models for structuring and evaluating marketing efforts.

Tune in to hear from Jonathan Knowles, founder of Type 2 Consulting, as he shares invaluable insights on aligning marketing strategies with finance and accounting. Discover why starting from scratch in a new marketing role often leads to inconsistency, and how the ANA project aims to provide marketers with a head start through a set of standardized evaluation tools.

This episode also covers the segmentation of the business world, clustering companies based on capital, employees, and innovation, and how to select the right marketing tools for different industry profiles. Hear practical advice on creating predictable, sustainable growth and the importance of creativity in maintaining brand relevance.

Don't miss out on these expert insights! Subscribe to the CMO Confidential Newsletter for exclusive content, and be sure to like, share, and subscribe to our podcast on Spotify, Apple, YouTube, and the I Hear Everything Network. Stay ahead in your marketing career with CMO Confidential!

#MarketingTrueValue #CustomerMarketing #MarketingDecisions #TopCmos #BrandFinance

CHAPTERS:

0:00 - Intro

0:41 - What is the Snowflake Problem

0:00 - Layering the Marketing Toolbox on Business Segments

21:25 - Why Will This Effort Be Different

22:58 - What Should Marketers Be Doing That They Aren’t Doing Now

0:00 - Last question

27:10 - Funniest story

28:56 - Last piece of practical advice

29:50 - Outro

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A CMO Confidential Interview with Scott Lindquist, CFO for CNA Financial Corp, former CFO of Farmers Insurance and PwC Partner. Scott discusses the wide variety of CFO's, why insurance became a marketing hothouse, the importance of marketing math, and how to manage the Marketing CFO position. Key topics include: how investing in brands is a leap of faith; tips for presenting to boards, why he viewed himself as the "Chief Fun Officer;" and why he believes brands matter. Tune in to hear a great discussion on how to evaluate marketing investment through a cost of capital exercise.

Discover the secrets of successful marketing CFOs in this episode of CMO Confidential, hosted by five-time CMO Mike Linton. Tune in to hear from Scott Linquist, the experienced Chief Financial Officer of CNA Financial, who shares invaluable insights into the complex relationship between CFOs and CMOs. Starting his career at Price Waterhouse Coopers and holding the CFO position at Farmers Insurance for over 13 years, Scott provides a unique perspective on the strategic partnership necessary for successful marketing.

Key topics include:

- The diverse roles of CFOs in the marketplace

- The importance of strategic alignment between CFOs and CEOs

- The evolution of marketing in the insurance industry

- Practical advice for CMOs on building relationships with CFOs

- How to effectively present marketing strategies and data to the finance community

Scott also delves into the critical aspects of marketing math, brand valuation, and the dynamics of customer lifetime value. Don’t miss this engaging and informative discussion that’s packed with practical advice and expert insights.

Subscribe to the CMO Confidential Newsletter for Exclusive Content and stay updated on all our latest episodes. Tune in now, marketers, advertisers, and business leaders!

#CmoMikeLinton #MarketingPodcast #MarketingLeadership #InsuranceMarketing #CfoMarketingTips

CHAPTERS:

0:00 - Intro

0:40 - Meet Scott

1:52 - What Kind of CFOs are Out There

5:12 - Marketing in the Insurance Industry

7:49 - How the Industry Got to Where it is Today

12:38 - Moving from B2C to B2B

14:47 - How to Onboard the CFO

18:12 - How Did You Become a Marketing Believer

21:05 - How to Get a CFO to Believe in Marketing

23:00 - Best and Worst Practices for Marketing Presentations

25:25 - Managing the Marketing CFO

27:18 - Last Question: Funniest Story and Practical Advice

30:33 - Outro

30:49 - Like, Share, Subscribe

30:50 - Where to Find Our Shows

31:21 - Mike Linton Sign Off

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CMO Confidential correspondent Carilu Deitrich, former CMO and hypergrowth advisor who helped take Atlassian public, joins us for the 4th time to talk about the ongoing challenge in the B2B space. Carilu discusses why business growth is slow for everything but AI and cybersecurity, and her belief that many players are fatigued after a long drive to improve efficiency during what she calls a "B2B Tech Recession." Key topics include: her obsession with sales; why "without a data strategy, you can't have an AI strategy;" and how aggressive companies are focused on growth and poaching talent. Tune in to hear why CMO's should focus on sales, growth insights, innovation and data.

Welcome to another insightful episode of CMO Confidential, where we dive deep into AI in B2B marketing with Carilu Dietrich, former CMO of Atlassian and advisor to hypergrowth startups like Bill.com, 1Password, and Sprout Social. In this episode, hosted by 5-time CMO Mike Linton, we explore the dynamic strategies top CMOs are implementing right now to navigate the rapidly evolving landscape of B2B marketing.

Key topics include:

- The integration and impact of AI in B2B marketing

- Navigating cybersecurity challenges in today’s market

- Effective strategies for retaining and expanding customer bases

- The importance of innovation and strategic investment in driving growth

Tune in to hear Carilu's expert insights on how leading companies are leveraging AI to enhance efficiency and product effectiveness, and learn practical advice on aligning marketing and sales strategies for maximum impact. Don’t miss her take on the critical role of data management and how to prepare your team for the next generation of AI-driven marketing.

Subscribe to CMO Confidential for more exclusive content and stay ahead in the competitive world of marketing. Join us on Spotify, Apple, YouTube, and the I Hear Everything Network. If you enjoyed this episode, please like and subscribe for more valuable insights and discussions. Stay safe, marketers!

#ChiefMarketingOfficer #CmoConfidential #CybersecurityTrends #DataDrivenMarketing #CarrieLouDietrich

CHAPTERS:

0:00 - Intro

1:24 - What's going on in B2B

5:29 - How AI is changing B2B

11:00 - What elite companies do in tough times

14:28 - How to make marketing valuable in a downturn

20:30 - Get your data in order

23:20 - What should marketers and their agencies be thinking about or doing for the remainder of this year

26:33 - Last question: What is the funniest story you can tell on the air or practical advice we haven’t talked about yet

29:08 - OUTRO

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A CMO Confidential Interview with Lynne Segall, Associate Dean at the Goizueta Business School at Emory University, formerly the Director of Talent and Organization Offering Development at Accenture. Lynne discusses the importance of students learning technical and theoretical skills along with the "harder to teach" softer skills like "how to get stuff done," the differences between Millennials and Gen Z, and why core conceptual classes still matter. Key topics include: why experiential learning is so important but so hard to teach; why she pushes students to "fully define the problem" to be solved; and some of the barriers slowing development of new b-school curricula. Tune in to hear why "good showmanship" can't cover up poor thinking.

#CMO #BusinessPodcast #MarketingSuccess #LeadershipDevelopment #MarketingTechniques

CHAPTERS:

0:00 - Intro

0:40 - Lynn Seagull Introduction

1:40 - Are B-Schools Keeping Up with the Market Trends

5:20 - Lynn's Business Classes

11:00 - Showmanship in Business

12:22 - Business Schools: Teaching "C" Skills Over Functions

17:28 - Evaluating Leadership Skills

18:08 - Desired Business School Curriculum by Companies

19:58 - Gaps in Business School Education

21:50 - Scaling Business Education

26:26 - Experiential Learning in Business

31:40 - Practical Advice for Business Students

32:10 - Practical Career Advice

32:35 - Funniest Business Story

35:22 - Sign Off

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Lynne Segall: https://www.linkedin.com/in/professor-lynne-segall/

https://goizueta.emory.edu/

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