First, we're skipping next week so Kristen went longer than normal. Some year end thoughts on what's happening in the industry and who needs to exit immediately. We also include a list of companies we believe have earned your business in the things they have done to help collision repairers and the things they have refused to do when, even when offered great money.

Did you know that OEM software recalls now account for 43% of OE recalls? 
Did you know that the scan tool you use is what is talking to the software? Why would you not want to use the OE tool? 
Add to the list insurance companies are being sued for data privacy, the laws around text messaging customers, Federal Transparancy laws and a coaching session with insurance adjusters... 

Yep it's a lot, better pour a big cup of coffee

There is a lot going on in the industry and one of them may cost a shop some felony charges. Take a listen to the latest Collision Coffee Talk. Download the documents here: https://bit.ly/3ZImE4Y

After a holiday week it's a pretty quiet Monday. We chat about the changes in the shop around vehicle repair and planning for 2025, alternatives in estimating, itemizing for DRPs and Claims School.

Kristen is back talking about the issues from the past week in the collision repair industry. 
- Insurance companies denying payment of total loss fees 
- Stop sending in a ton of pictures with estimates 
- Why can't shops understand electricity 
- NEW claim school launching in February

It's Monday and we're talking the most common question Collision Hub receives. Insurance company adjusters steering or tortiously interfering with customer choice in collision repair. We'll also talk about a $2.5 million dollar HR lawsuit won by a shop and the need for solid HR policies in your business.

Aftermarket Part Safety Recall...What is a Supplement and the Role of Insurers? asTech Thinks They Know What Is Good For Shops (and employees)