Collision Coffee Talk

The Just Jack Award(s) Introduced 
Progressive Makes Class Worthy Legal Error with DV Letter 
OEs Going After Their Own Dealers?  
They Don’t Make Em’ Like They Use To! Late Model vs Classic Collision 
Replevin Cases Increasing On East Coast 
AI Lawsuits Increasing 

Welcome to Monday July 14, 2025 and Collision Coffee Talk. In this episode we cover 

• Insurers and LKQ Corporation List Used ADAS Sensors as Parts In Estimating Systems 

• State Farm Doubles Down On Seatbelt Safety Inspections As Included 

• Progressive Adjuster Defines A fail in Negotiation With Bodyshop 

• CARSTAR shop in NY With Repair Fails Found In Post Repair Inspection 

• Kentucky Updating Total Loss ACV Evaluation Website/Servies in Bill 

• Fun with Garagekeepers Policy Lawsuit That Involved BMW 

It's late but it's here. 
In this episode of Collision Coffee Talk we'll Discuss: 
Using AI for Vehicle Repair Or Claims Communication 
Clownsultants Need To Know Their Role 
Driven Brands and State Farm Make Huge Safety Decision 
Auto-Owners Allows DRPs Total Loss Charges 
Toyota Steps in Legal Nightmare 
WA Insurance Commissioner Starts Board To Oversee AI Use in Claims. 

After a miss last week due to court, we're back and taking on some people and organizations in the industry head on. 
CCC is Canceling Customer Accounts 
I-CAR Does The Right Thing WIth Their Board... Sorry SCRS 
Progressive Claims #1 Insurer 
Hertz Is Scanning Cars For Damage At Airports 
MA Storage Lawsuit Favors Insurer

Overall a pretty peaceful week for us, but more jobs slashed around the industry even in associations. 
So we're asking, what do you want to see change? What are you upset about?  Fire off your issues! 
Ohh yeah, Aftermarket Parts continue to cause more problems and it's putting consumers lives in danger. 
Shelter Insurance is re-forming total loss units to bring bodyshops under control. Yeah, you'll get a laugh out of that one as well.

While it was a very... very slow week in the collision repair news world it was at least a strange one! 
Bodyshop liablity and Fentanyl claims 
New Jersey sents RTA bill to the floor 
Speeding by Make and Model?? 
Cargo ship carrying EV and Hybrids catches fire south of Alaska 
Mazda Recall is reminder to Estimators to check every time. 

As a news week it was slow, but that does not mean there isn’t a lot to talk about. Kristen dives in on some things that have been bothering her and the industry lately. 
CCC and Carfax Saga Continues
CCC and BMW Make Announcement 
Dangers Of An LLC 
Drive By Inspection Liability 
Direct Repair As a Weapon

It was a week of double takes. 
DRP shops complaining about DRP programs and CAPA complaining that they some people were making knock off copies of their certification. You really just can not make up that amount of comic irony. 

In other news; 
The former CEO and Chairman of the Board of Progressive dies in a Tesla crash 
Tesla seems to want to review shop estimates before the custome can see them or an insuer. 
More insurers asking for shop invoices 
Mercedes will consolidate US operations into Georgia 

Episode 35 is packed with anger and irony! 
What is happening with the Senate hearings questioning State Farm and Allstate? Why shops should NOT be sharing the video or making any comments. 
Why are adjusters so hard to deal with these days? 
Gerber has a hiring freeze and big plans 
Insurers continue to file lawsuits against bodyshops 
Tesla is really terrible at insurance claims 
Wisconsin releases a compliance tool to help bodyshops 

Take a week off and there is so much to catch up on! 
More MSOs Cancel Leases 
asTech Spiral Continues 
Teardown and Storage Laws
Why Insurers Say No  
OE Credibility 
OE Liability 
OE Defense 
What’s On The Shelf : PPG Pete The Painter