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In this week’s episode of Beyond the Wrench, we are joined by Brian Hebert, Technical Service and Training Manager, Toyota North America. We discuss how having effective communication can lead to higher employee retention. Brain shares his insight on strategies you can use to successfully keep technicians in the shop and in the industry. 

About Our Host:

Jay Goninen
Co- Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:

Brian Hebert
Technical Service and Training Manager, Toyota North America
[email protected] 

Resources:

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