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Gibraltar's iGaming regulatory landscape is undergoing its most significant transformation in two decades. A new Act has modernised the licensing framework, a landmark treaty is reshaping the jurisdiction's relationship with the EU and Spain, and an emerging regulatory frontier — at the intersection of crypto asset frameworks and the new Act — could position Gibraltar as the first jurisdiction in the world to offer a combined crypto licence for the sector.
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang sits down with Nicky Macias, Secretary General of the Gibraltar Betting and Gaming Association, and Steven Caetano, Partner at ISOLAS LLP, to examine what these changes mean for operators and B2B businesses in the jurisdiction.
The conversation covers how Gibraltar built its reputation through substance requirements and proximity-based regulation, what the new Act modernises, and why the jurisdiction may be uniquely placed to lead on regulatory innovation for years to come.
Some of the topics covered are:
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io — The World's iGaming Community.
More at www.pragmatic.solutions/connected
#iGaming #podcast #gibgaming #iGamingregulation #Gibraltar
Alea's natively integrated jackpot engine gives operators a white-label, casino-branded jackpot across their full content catalogue, with a direct revenue share on player contributions: a model structurally different from provider network jackpots, where operators fund prizes but earn nothing back.
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Alexandre (Alex) Tomic and Charlotte Lecomte, Co-Founders of Alea, about the design, economics, and integration of Alea Jackpot. Alea is a game aggregation platform and long-standing integration partner of Pragmatic Solutions, known for its API governance standards and operator-first product philosophy. Alea Play aggregates content for operators across multiple regulated markets.
The conversation covers the origin of Alea Jackpot — including two prior attempts to partner with third-party jackpot providers, both of which were acquired and taken off the market — the product architecture decisions that followed, and what the launch means for operators looking to add engagement and retention tools without adding integration overhead.
Some of the topics covered are:
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io, The World's iGaming Community.
More at www.pragmatic.solutions/connected
#igaming #podcast #jackpots #playerengagement #gameaggregation
Open banking payments provider Trustly explains how iGaming operators can use pay by bank to deliver instant deposits and payouts, eliminate card-related friction, and onboard players without form-filling using bank-verified KYC data.
Vasilije Lekovic is Vice President of Gaming at Trustly, where he has led the gaming commercial department for over 11 years. He was instrumental in launching Trustly's Pay N Play product and a range of identity and verification services for the gambling industry.
In this episode, Ashley Lang and Vasilije cover the full scope of Trustly's offering for iGaming operators — from core pay by bank infrastructure to payment orchestration across markets and modular onboarding and compliance tools.
Some of the topics covered are:
Chapters
Trustly is the global leader in open banking payments, with a network of over 12,000 banks, 9,000+ merchants worldwide, and €93 billion in annual transaction volume. Gaming is Trustly's strongest and longest-standing vertical.
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io — The World's iGaming Community. More at www.pragmatic.solutions/connected
#igaming #podcast #openbankingpayments #paynplay #igamingpayments
ClickHouse Sales Director Lee Wright explains how iGaming operators can run real-time player, affiliate, and fraud analytics at scale, all while cutting data infrastructure costs by up to 100x compared to Snowflake, BigQuery, Databricks, and Redshift.
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Lee Wright, Sales Director at ClickHouse, about how columnar database architecture is changing what operators can do with their data and what it costs to do it.
ClickHouse is trusted by Cloudflare, Netflix, Tesla, Deutsche Bank, and Anthropic for high-performance analytics at scale. In iGaming, it gives operators the infrastructure to move from batch reporting to live, queryable data across player behaviour, affiliate performance, and fraud signals.
Some of the topics covered are:
ClickHouse is an open-source, column-oriented analytical database used by Cloudflare, Netflix, Tesla, Deutsche Bank, and Anthropic to process data at terabyte to exabyte scale. In iGaming, it enables real-time analytics for operators, affiliates, and players at a fraction of the cost of conventional cloud data warehouses.
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io — The World's iGaming Community. More at www.pragmatic.solutions/connected
#igaming #podcast #dataanalytics #igamingtech #realtimedata
Odgers Partner Andrew Bulloss draws on 16 years of senior executive search in iGaming to explain what boards, investors, and founders are now asking for from their senior leadership teams, how AI is entering executive briefs, and what separates the candidates who succeed at C-suite level from those who don't.
Odgers is one of the world's leading executive search firms, with a dedicated global gaming and gambling practice focused on senior leadership appointments for operators, B2B suppliers, and investment-backed organisations worldwide.
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Andrew Bullos about what effective senior leadership hiring looks like in iGaming in 2026, including:
- How regulated markets have changed what boards and investors expect from senior leaders, and why rigour now matters as much as ambition.
- Why the most effective iGaming CEOs combine commercial drive with emotional intelligence, self-awareness, and data-led decision-making.
- How to match the right leader to the stage a business is at, and why the skills needed for each phase differ.
- The difference between B2B and B2C leadership requirements, and where the core traits overlap.
- How AI is beginning to appear in C-suite job specifications, and what AI fluency is starting to mean in practice for operators and suppliers.
- Where out-of-sector talent works in iGaming, and why onboarding strategy determines whether those hires succeed or fail.
- The five behavioural traits that define successful iGaming CEOs, drawn from 25 to 30 conversations with chief executives in the sector.
- What aspiring senior executives can do now to prepare for C-suite roles, including finding a mentor, gaining board exposure, and seeking honest feedback.
Episodes:
iGaming CRM specialist Kyborg explains how operators can move beyond deposit-focused campaigns to build behavioural-based retention strategies, manage VIP churn proactively, and integrate AI without losing strategic control.
Brigitta Szenczy is Co-Founder of Kyborg, a specialist CRM and player lifecycle agency with a decade of iGaming experience. She works with operators to diagnose CRM weaknesses, design lifecycle strategies, and execute across retention, VIP management, and player engagement.
This conversation covers the full scope of iGaming CRM strategy, from goal-setting and tooling selection to personalisation, VIP warning signals, and the practical role of AI in day-to-day operations.
Some of the topics covered are:
- Why treating deposit conversion as the primary CRM success metric leads operators to optimise for the wrong outcome.
- How to diagnose business weak points before setting KPIs, rather than building campaigns first and measuring results after.
- The difference between behavioural-based real-time CRM and campaign scheduling, and why these are frequently confused.
- How to select CRM tooling based on platform integration, compliance requirements, and market-specific functional needs.
- When generic campaigns outperform personalised ones, and how to judge which approach is appropriate at each stage of the player relationship.
- How CRM functions as an early warning system for VIP churn by tracking behavioural signals before revenue impact becomes visible.
- Where AI adds genuine value in CRM operations, and where human expertise remains necessary.
The importance of product and operational alignment for CRM to function effectively.
Kyborg is a specialist CRM and player lifecycle agency serving iGaming operators across multiple markets, providing strategy, execution, and ongoing optimisation across the full player lifecycle.The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io — The World's iGaming Community.
More at www.pragmatic.solutions/connected
#igaming #podcast #igamingcrm #playerretention #igamingmarketing
Do you have a clear view of player behaviour across markets? What if the data behind your decisions is only telling part of the story?
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Max Tesla, CEO and Co-Founder of Blask, about how iGaming businesses can access real-time competitive intelligence to make better-informed market decisions.
Blask is a market intelligence platform built specifically for iGaming, tracking more than 5,000 brands across 126 countries. It provides operators, game providers and investors with daily visibility into where player attention is moving, how brands are performing relative to each other, and how markets are evolving in real time.
The conversation explores how this data is used in practice, from benchmarking performance and shaping acquisition strategy to evaluating market entry and supporting M&A due diligence.
ChaptersSome of the topics covered include:
• Blask Index insights into player attention shifts and its reliability compared with revenue and deposit data.
• How operators and studios use attention data and lobby analytics to understand visibility and performance across markets.
• The use of competitive earnings baselines as an independent check on revenue claims in M&A transactions and investment due diligence.
• What the data reveals about emerging opportunities in markets such as the US, Africa and prediction markets.
• Differences between offshore and locally regulated market share across Brazil, Germany, and the UK.
• The impact of AI on how market intelligence is consumed and applied across the industry.
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation, in collaboration with NEXT.io — The World’s iGaming Community.
More at www.pragmatic.solutions/connected
#igaming #podcast #competitiveintelligence #marketintelligence #igamingdata
How does the investment market view your iGaming business and what creates value?
In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Crispin Nieboer, Partner at Tekkorp Capital, about how iGaming operators and B2B providers can build, protect, and realise value.
Crispin brings decades of experience in the industry, having served in C-Level roles from start-ups to Tier-1 operators. At Tekkorp, he advises companies and founders across the buy and sell side, with a focus on helping businesses structure for long-term value before any transaction process begins.
This in-depth interview explores the journey from early-stage capital decisions to exit strategy, drawing on current examples from multiple jurisdictions across the industry.
ChaptersTekkorp Capital advises operators, founders, and investors across the global gambling sector on buy-side and sell-side transactions, strategic partnerships, and corporate development.
The Connected with Pragmatic Solutions podcast brings you the latest insights in iGaming technology and innovation. Produced in collaboration with NEXT.io — The World's iGaming Community.
#igaming #podcast #mergersandacquisitions #igamingstrategy #corporatedevelopment
How can your marketing teams get full value from their technology stack? Are your acquisition and engagement strategies keeping pace with rising costs and competition? In this episode of Connected with Pragmatic Solutions, our CEO Ashley Lang speaks with Simon Gatenby, a marketing and technology leader who has played a key role in transforming the digital marketing capabilities of some of the industry’s largest operators. They discuss how the marketing tech ecosystem in iGaming is evolving and what it takes to create a data-driven, compliant, and agile marketing function in today’s regulated markets.
The candid in-person interview includes:
ChaptersProduced by @PragmaticSolutionsPlatform in partnership with @nextdotio
More at www.pragmatic.solutions/connected
#martech #igaming #igamingindustry
There's a problem impacting the iGaming industry that you may not be aware of, and that is eroding trust and credibility.
It's pirated, fake games content.
The problem is bigger than you may think, and we all have a part to play in eliminating it.
In this episode of Connected with Pragmatic Solutions, our CEO, Ashley Lang, sits down with James Elliott, Founder of @Gamecheckcom to discuss the growing issue of copied and manipulated casino games present across the industry.
James explains how Gamecheck is working with operators, suppliers, and players to verify the authenticity of game content across websites. The conversation outlines the risks for operators and the practical steps they can take to protect their environments.
ChaptersThe Connected Series spotlights innovative providers in the industry, delivering practical solutions to real-world iGaming challenges. Produced by @PragmaticSolutionsPlatform, in partnership with@nextdotio
All about @Gamecheckcom: www.gamecheck.com
More at www.pragmatic.solutions/connected
#playerprotection #igaming #igamingindustry #compliance #onlinecasino
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