Hey there Small Business School! After years of observing countless businesses, I've noticed one crucial factor that sets successful entrepreneurs apart: the ability to understand customers' needs and how your business helps meet those needs. Connecting the dots for your customers helps them understand the value you offer in words they understand. In this episode I want to offer practical advice on developing this skill set, so let's get started!

Topics Covered:

• The importance of connecting with customers.
• Understanding customer needs and communicating how your business can help.
• Examples of businesses succeeding or struggling based on their ability to connect with customers.
• Practical advice for developing the skill of connecting with customers, including understanding emotional intelligence, active listening, and gaining confidence.
• The impact of effectively connecting with customers on business success and industry recognition.

How you communicate your business to customers is a cornerstone of your business, and it’s not something you can outsource! Know how to share your value and teach your team to do the same!

Staci's Links:
Instagram. Website.

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Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!