Dove has faced backlash in recent months over what some critics say is cultural insensitivity in its ads. It's not the only brand that has faced this kind of criticism. Our panel discusses why corporate America so often misses the mark, and how that might change. Our guests: Juanita Washington , editor-in-chief of BreakThru Magazine Andrea Holland , public speaking and communications coach Anne Esse , creative director and change strategist Marie-Adélina de la Ferrière, creative arts advocate