ConnectWise Podcast Network

The role of MSPs and IT Solution Providers has changed dramatically over the past 10 years. MSPs now serve a much more important role for the businesses they support, which means the projects they are tasked with have increased in importance and complexity.

On this episode of MSPradio, we chat with John Potash, Implementation Manager at Vorex, about how project management has evolved for MSPs over time and how effectively managing your projects contributes to your overall business success.

Tune in now to find out how you can improve your project management processes.

There’s a lot of acquisition activity in the managed services industry. There are opportunities to be acquired as an MSP, but there’s also opportunities to make an acquisition and accelerate your growth. But how do you know if you’re ready to make an acquisition?

On this episode of MSPradio, we welcome back George Sierchio, Vice President & Senior Partner at Cogent Growth Partners, who talks about how you know if you’re ready to acquire and how you can be successful in that acquisition.

Tune in now and learn if you’re ready to accelerate your growth!

Security is a hot topic for all businesses these days, even small businesses. That means there’s an opportunity for MSPs, but how can you take advantage of this opportunity?

On this episode of MSPradio, we chat with Mark Wadnizak, President & CEO of Voice Smart Networks, about how he’s been able to add Managed Security Services to his offering, and how you can do the same.

Tune in now and find out how you can take advantage of the need for security services!

Have any thoughts to share or want to be on an upcoming show? Email us at [email protected]. 

We all want to grow our business, but not many people stop to ask “Am I really ready to grow?” Sometimes, growing can be a bad thing for your business if you’re not ready to accept that growth.

On this episode of MSPradio, we chat with Steve Alexander, CEO of MSP-Ignite, about how to build a scalable company that is ready to take on new growth.

Tune in now and find out if your business is actually ready to grow!

A key step in growing your business is turning your sole contributor employees into managers. This is a big step for your business and if you don’t make them successful in this role, you’re going to have a tough time sustaining your growth.

On this episode of MSPradio, we chat with David Russell, CEO of MANAGEtoWIN, about what characteristics make a good manager, how to make your managers successful and how you know if you’re ready for this next stage of growth.

Tune in now and find out how to turn your employees into rockstar managers!

MSPs have plenty of data; but this data is typically spread across multiple systems, like a PSA, billing system and CRM. Enabling your teams with the right data at the right time helps make everyone work smarter and more efficiently, but that’s difficult to do when your data is hosted across multiple platforms that don’t connect to each other.

On this episode of MSPradio, we chat with Ben Smith, VP of Product & Support at Bedrock Data, about how MSPs and small businesses can make more sense out of their data and make sure that their employees have access to the information they need.

Tune in now to learn about how you can arm your team with the right information at the right time.

Finding and retaining good talent is something all small business struggle with. Employee churn is one of the biggest hurdles to growth, so how can you be sure to not just find good talent but keep good talent when it comes to your business?

On this episode of MSPradio, we chat with Wayne Rampey, CEO, and Todd Billiar, Director of Channel Sales & Marketing at VAR Staffing. Wayne and Todd cover some of the key steps in the MSP talent acquisition process and what you need to know to be successful.

Tune in now to learn how to prevent good talent from slipping through your fingers!

We recently celebrated 100 days until Navigate 2015, Continuum’s user conference that’s taking place in Las Vegas from September 27-29. Since we’re so excited for the conference, we’re dedicating this week’s show to Navigate 2015.

On this week’s episode, we hear from Jeanne Hopkins, SVP & CMO at Continuum, about what we can expect from Navigate 2015. We also play segments from two previous radio show guests that will be speaking at Navigate, Scott Spiro & Jay Ryerse.

Tune in now and get excited for Navigate 2015!

Microsoft is a major player in the technology world and it’s important to stay current with its recent moves and future plans. If you’re an MSP, you need to know how small businesses are using Microsoft and where the opportunities (and threats) are for you as a channel for Microsoft.

On this episode of MSPradio, we chat with Harry Brelsford, Founder of SMBnation & O365nation, about recent Microsoft updates, how they affect MSPs and where the opportunities are for the channel in the future.

Tune in and learn how you can grow your business by leveraging Microsoft’s products

Raising capital is a key step in business growth and there are a number of ways you can do so. We’ve covered how to raise capital through equity, but raising capital through debt is another option.

On this episode of MSPradio, we welcome back Tom Fafinski, Co-Founder of Virtus Law, who tells us about the process of raising debt for your business, how it’s different from equity and what MSPs and business owners need to be aware of when doing so.