ConnectWise Podcast Network

There’s a famous quote from the philosopher Heraclitus that goes, “The only thing that is constant is change.” Even though this quote was said over 2000 years before the word “IT” even existed, truer words have never been spoken about the IT channel. MSPs face an ever-changing marketplace, where new technologies are constantly disrupting the way things are done. As a business, it’s important to setup an organization that’s adaptable and nimble so that you can stay on top of the change and take advantage of the opportunities it presents.

On this week’s episode of MSPradio, we speak with James Kernan of Kernan Consulting about how to create an organization that’s ready for change and welcomes it. James has over 25 years of experience working in and with IT solution providers, and he gives us practical business strategies that you can leverage in your own bu [...]

Veteran’s Day is this week, and people across the nation are taking the time to honor and remember our veterans and all they do for our country. The military teaches our veterans a unique set of skills, both technical and interpersonal, and for this reason, many veterans often find jobs in IT when they return home from service.

On this week’s episode of MSPradio, we chat with Hire Heroes USA, a non-profit organization that helps veterans find jobs after returning home from service. Kelly Dempsey, Director of Communications and Corporate Relations, and Brian Stann, CEO, will tell us a little about the organization and the valuable skill set that our veterans possess as a result of serving our country. Tune in now to this special, Veteran’s Day episode of MSPradio.

There’s a lot that goes into a business acquisition and it’s important to have the right advisors to take you through the acquisition process. More importantly, there are a number of key changes you can make to your business now that make you much more attractive for acquisition in the future. The possibility of being acquired is exciting for many MSPs, but it’s important to start setting yourself up for success today.

On this week’s episode of MSPradio, we welcome back Tom Fafinski of Virtus Law, who will tell us about the anatomy of a business acquisition and what MSPs can start doing today to set themselves up for a successful acquisition in the future.

Also, be sure to take a listen to Tom’s previous MSPradio episode, Proven Tips for Improve Your Master Ser [...]

A few weeks ago, we played the first half of Michael George’s keynote address at Navigate 2014. Well, it’s now the moment you’ve all been waiting for, as we’ll be completing the keynote address, True North, on MSPradio.

On this week’s episode, you’ll hear part 2 of Michael’s keynote speech, where he continues to tell us about the major paradigm shift that we’re in the midst of and how MSPs can leverage outsourced labor to minimize risks and become better business owners. Tune in now to find out how you can achieve your True North!

If you haven’t listened to Part 1 yet, I recommend you do so first: Listen here.

We’ve all experienced it, the seemingly non-stop battle between sales and marketing teams arguing over the lead quality and questioning the efforts of the opposing team. Sales and marketing teams have traditionally butted heads, when they should really be working together. When your sales and marketing teams work together, you can write better content, generate higher quality leads and lower the cost of customer acquisition.

On this week’s episode of MSPradio, we chat with Jeanne Hopkins, Chief Marketing Officer at Continuum and Mark Zahar, VP of Channel Sales at Continuum, to discuss the importance of sales and marketing alignment and how to make it work for your business.

The MSP landscape can be a tumultuous one. Technologies are constantly changing and new players are entering the space, creating both threats and opportunities for MSPs. In order to survive in managed IT services, you need to chart your course to success.

That’s exactly what Continuum’s CEO, Michael George, spoke about in his keynote at Navigate 2014. In this week’s episode of MSPradio, we play part 1 of Michael’s keynote address, where he shares his thoughts about the industry and how MSPs can leverage smartsourcing to grow their business and thrive in managed services.

Whether your a Continuum partner or not, I think you’ll really enjoy this radio segment. Tune in now and learn how to find your True North.

There’s a lot of talk about the cloud these days. It’s obviously a big topic and is changing the IT channel drastically. There’s many different theories on what the cloud will become and what the best way is to prepare for it, but ultimately, MSPs must be ready for change and be prepared to take advantage of the opportunities presented.

On this episode of MSPradio, we chat with Tim Brewer, a former MSP owner who now works with MSPs, vendors and technology companies to help them change their business model and leadership strategies. Tim tells us a little about what’s going on in the cloud market and how MSPs can be ready for change.

Continuum recently held its first-ever user conference, Navigate 2014, in Boston, MA. It was a fantastic event overall, the was a broad range of speakers, backgrounds and expertise, but most importantly, our partners had a blast!

On this week’s episode of MSPradio, we look back at Navigate 2014 and play a couple of segments from some of our keynote addresses and sound clips from event attendees. Tune in this week to see what happened at Navigate 2014!

We’re looking forward to Navigate 2015, onwards and upwards!

While Navigate 2014 has passed, we put together a pre-event radio show with clips from some of our Navigate speakers who appeared on MSPradio. These guests spoke on a variety of subjects and presented to packed rooms at Navigate 2014.

Tune in this week to MSPradio to hear segments from these speakers’ radio shows and what they spoke about at Navigate 2014.

Additionally, stay tuned for more Navigate 2014 conference coverage on MSPradio in the weeks to come!

As members of the IT Channel, it’s up to all of us to ensure its success in the future. Some people may predict the demise of the Channel, however, there are more opportunities now than ever before. In order to keep the Channel strong, it’s important to think about how we can start attracting the next generation of future leaders.

In this episode of MSPradio, we’re joined by Brittani Von Roden, VP of Sales & Marketing at Erb’s Technology Solutions to discuss the importance of Millennials to the Channel’s success and how companies can start attracting the next generation of thought leaders.