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Operational resilience isn’t just a financial services topic anymore. It’s a board-level business requirement, especially when outsourcing, data, and third parties are involved. Lindsey Domingo has spent three decades advising organisations on governance, risk, and compliance, and today he helps clients build resilience programs that hold up under scrutiny, not just on paper.
We’ll talk about what leaders usually get wrong when they treat compliance as documentation instead of a capability. Lindsey will share how he approaches data protection, regulatory compliance, organisational resilience, and third-party assurance as one connected system, and how consulting firm owners can package this into a clear, valuable engagement. If you sell advisory work, this conversation is about positioning: how to sell risk and resilience outcomes without fearmongering, how to shorten sales cycles in regulated environments, and how to build trust when the stakes are high.
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Proposed Interview Structure:
1. What originally pulled you into governance, risk, and compliance work, and what kept you in it for 30+ years?
2. At Xcina, what specific problems do you help your clients to solve, and which ones are the most commercially meaningful for your consulting work?
3. Who are your ideal clients today, and inside those organisations, who actually drives the buying decision for GRC and resilience work?
4. How do clients typically find you and Xcina, and what’s worked best for building credibility in a trust-driven, regulated market? Current Aquisition Channels: Referral, Content, Webinars, Podcast (guesting), Speaking engagements, Cold outreach, Own network Sub Question: What’s your view on podcasting as a marketing tool in the risk and compliance space, useful signal, or mostly noise?
5. These engagements often involve long cycles and multiple stakeholders. How do you personally move deals from early conversations to a clear ‘yes’?
6. Once a client starts working with you, how do you structure delivery and communication to build trust, retain them, and turn projects into long-term relationships?
7. Where do you find yourself most stuck right now, whether that’s growth, positioning, delivery, or something else (if at all)?
8. Looking ahead, where do you see the biggest opportunities for your work, And how do you aim to benefit from them?
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Know more about Lindsey Domingo
Website Link: https://xcinaconsulting.com/
Website Linkedin: https://www.linkedin.com/company/xcinaconsulting/
Connect with Lindsey Domingo
LinkedIn link: https://www.linkedin.com/in/lindseydomingo/
Apply to be a guest on Consulting Leaders:
https://ghapodcast.com/application-to-be-a-guest-on-consulting-leaders/