eCommerce platforms are making it easier for brands to go online. Digital platforms are making it easier to reach your customers. But it's only easier said than done. With the increase in competition for consumer attention, it's getting tougher for brands to get a stronghold in their target market. This especially holds true for brands selling exquisite, handmade products.
In this episode, we're discussing eCommerce marketing strategies that Swati Dhasmana, the Founder of Miaah, a brand known for its exquisite handmade product collection, used to reach her audience. We're also discussing how she started out the business, her decision to start her brand on Instagram, how she manages to consumer requests and queries around product quality, product pricing and much more. But more importantly, how she has formed a community of customers through marketing that focuses on highlighting the quality and authenticity of the brand's products and not just endless discounts.
For anyone wanting to start a business in online jewellery, precious jewellery, handmade products and similar categories of eCommerce, I recommend hearing Swati out!
PS. At the time of recording this podcast, Miaah is an established brand that operates solely on Instagram. Swati made the conscious decision of starting her venture on social to keep her resources optimized as a solopreneur. But they're now moving to their next stage of running an eCommerce business - setting up an online store.