Contingent workforce program teams often serve hundreds of managers across a variety of timezones. And as the business continues to grow, 1-1 training meetings on how to use the contingent workforce program become unscalable.

To scale and meet the needs of managers across the world, Cris Robinson and her team at Linkedin created a training and enablement program for hiring managers. In this discussion with Erika Novak, Head of Client Services at Utmost, Cris will share with Erika the in’s and out’s of creating this learning program including the below questions:

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Featuring  Dean Edwards, former VP of Global Strategic Sourcing at Levi’s and James Hudson, former Global Talent Acquisition Director at Levi’s.

In large enterprises, the external workforce is typically managed by Procurement or HR.  Both groups bring a different set of skills for supporting contingent workers and outsourced staff. Procurement has the experience of managing vendor relationships, and HR naturally is best suited for tracking people and work quality.

The reality is that both departments need to work together so that the external workforce is sourced, onboarded, and off-boarded correctly. But the two groups don’t always have the same goals. In this conversation, Erika Novak will explore this tension with former HR and Procurement leaders from Levi’s

Below are a few questions that the group will discuss:

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Contingent Workforce programs at companies such as Facebook, LinkedIn, and Google are pioneering a role known as Contingent Workforce Business Partners. Somewhat similar to HR business partners, they work directly with the business on workforce needs, issues, and planning except the focus is on external talent.

In this conversation, Erika Novak, Head of Client Services at Utmost, will discuss with Julianna Sanchez, Contingent Workforce Business Partner at Facebook, how this role differs from purely operational contingent workforce program roles, the relationship with the business, and challenges such as total talent.

This casual Q&A will cover questions such as:

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Few people train to be contingent workforce program leads. It's not something you major in during college. And there aren't specialist recruiters focused on finding people for this role. So how do you uncover and nurture talent to staff your team? Erika Novak, Head of Client Services at Utmost, shares her perspective on what enterprises can do to prepare more people for this role.

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Your contingent workforce program is built on policies that ensure alignment with the law and corporate rules. This episode dives into how to best create new policies or guidelines.

Diversity and inclusion (D&I) within your workforce is no longer a nice-to-have in today’s environment. Not only is it a valuable social goal, but a Boston Consulting Group study also found that companies with more diverse management teams have 19% higher revenues due to innovation.

Yet most discussion around D&I centers around an organization’s employee workforce and not the contingent workers who typically comprise 40% of the workforce. To be fair, there are different challenges to D&I within the contingent workforce. And the same systems that support diversity for employee hiring often fail to consider consultants, contractors, SOW workers, and others.

In this live episode of Contingent Workforce Radio, we will chat with Jen Coe, Sr. Global Contingent Workforce Program Manager at Uber, to better understand some of the challenges and how we can find potential solutions to support D&I.

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Summary and analysis of the trends from the 2020 Contingent Workforce Strategies Summit and Collaboration in the Gig Economy conference. Erika Novak, Head of Client Services at Utmost, and Saad Asad, Sr. Product Marketer at Utmost, discuss:

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Contingent workforce programs obviously include your MPS and VMS fees, but what are the many other fees that add up to support your program. What are the hidden costs and where can you find price breaks? And more importantly, when should you invest in quality instead of cost-savings?

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Contingent staff, contractors, service providers, outsourced services, etc. Every company has a different set of categories for all the different types of non-employees that work for them. There's no global standard to arrive at these classifications so how do we even figure out the differences?

In this episode, Erika Novak, Head of Client Services at Utmost, dives into how to arrive at categories for your non-employee workforce including what's a good starting point. You can expect to learn about:

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The natural evolution of many contingent workforce (CW) programs is to expand globally and include workers in multiple geographies. In fact, in Staffing Industry Analysts’ 2019 Buyer Survey, 32% of enterprises said they already had a global CW program, and another 49% planned to have one within two years.

To better understand some of the challenges in implementing an international program, Kerry Kiley, Sr. Program Manager at Workday will share both best practices and pitfalls to avoid. Below are a few questions that we plan to discuss:

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