Contingent Workforce Radio

By Utmost

Interviews and actionable advice on contingent workforce program management and HR operations.

Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent w... more

· Business

4.8

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FAQs about Contingent Workforce Radio:

How many episodes does Contingent Workforce Radio have?

The podcast currently has 72 episodes available.

Contingent Workforce Radio episodes:

August 17, 2020The Headcount Shell Game: Why Managers Hide Contractors in SOWs feat. BP's Former Head of CW
Hiring managers just want to get work done. And long approval processes or eager staffing suppliers can lead to managers hiding contingent workers into larger service contracts. In managing a billion-dollar contingent workforce program at BP, Linc Markham, former head of Contingent Workforce, will chat through the real costs of hiding headcount and a few processes that enable all teams from HR to Procurement to the hiring manager to succeed.
This casual Q&A will cover questions such as:
Why do managers hide contingent workers in services contracts?

What are the real costs of adding workers this way?

What processes encourage this behavior?

How can contingent workforce program leads support hiring managers?

Which stakeholders need to be involved in the process?
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48min
July 30, 2020Why do we need total talent management?
Why is total workforce management polarizing? Is there a case against it? Is there a time when it is a bad idea? In this episode, we chat with Erika Novak, Head of Client Services at Utmost, on why businesses need to adopt a total workforce mindset. A few of the questions that we chat through include:
Does this current crisis advance the need for total workforce management?

70 % of HR leaders state that access to top-tier skillsets and expertise are the core reason for contingent workforce growth. Does total talent management need to fall under HR? What is’ HR’s role? First among equals? Or the leader of this initiative?

Only 17% of businesses have integrated total talent data functionality today. But about 75% expect to have them by 2022. What is best-in-class total talent intelligence?
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30min
July 23, 2020Special: The HR Executive's Strategic Agenda for the Blended Workforce
Latest survey of HR executives and goals for the contingent workforce.
Featuring COO and Co-founder of Utmost, Dan Beck, and VP of Research at Ardent Partners, Chris Dwyer. This is the audio fo webinar recording discussing this report: HR Executive's Strategic Agenda for the Blended Workforce
Topic Areas include:
Why total workforce management/total talent management can be a reality, not just a theory

A strategic outlook on the criticality of real-time intelligence in managing the contingent workforce.

The core and advanced capabilities required for effectively managing the visibility, intelligence, workforce management, and tactical components of total workforce management, and;

The four core items on the HR executive’s strategic agenda for 2020 (and beyond)
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1h 1min
July 16, 2020Process or Technology Changes? Don’t Forget About the External Workforce feat. Thomson Reuter's Wendy Stenger
A casual discussion with Wendy Stenger, Global Lead of External Workforce Programs at Thomson Reuters.

Whether it’s a crisis like COVID-19 or a merger or a rollout of a new technology, these changes will drive new processes that your company will need to adopt. Usually, businesses invest significant time for change management with their employee workforce but forget about external workers like contractors or temporary staff that provide key support.

In this discussion, Wendy will share why it’s important to include contingent workers in planning for new process changes and how to communicate those changes. Below are a few more questions that will guide the chat:
How can you include contingent workers in process change discussions?

What’s the role of the Contingent Workforce program team?

How do you get process changes to the right parties (e.g. suppliers, workers, MSP, etc.)?

What are some tactical examples of new protocols that you implemented?
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50min
July 09, 2020 How to Create a Strategy for Your Contingent Workforce Program
Erika Novak, Head of Client Services, at Utmost discusses how to create a vision, mission, and strategy for your contingent workforce program. We touch upon the following questions:
-What is a contingent workforce program strategy?
-How should this strategy align with your department's or overall business' strategy?
-What are the different types of strategies a business can pursue?
-Are there wrong strategies?
-How can you figure out the right one to pursue?
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30min
June 30, 2020 Special: Is HR Ignoring Half the Workforce?
Listen in on a special episode featuring Jason Averbook (CEO at Leapgen) and Thomas Otter (Founder, Otter Advisory), two of the biggest thought leaders in HR technology. They’ll challenge HR buzzwords and get into the meat of how HR can’t ignore almost half the workforce anymore. This is especially true now that Gartner identified the growth of the contingent workforce as one of the nine trends facing HR leaders post-pandemic.

Whether its the hiring manager experience or the archaic technologies used to manage contingent workers, Jason and Thomas will pinpoint what’s broken and share potential strategies for HR leaders to adopt.
What you’ll learn:
-What’s wrong with current HR processes for the extended workforce
-Why ‘employee experience’ needs to become ‘people experience’
-How HR can better support managers’ relationship with external workers
-Why talent management leaders need new success metrics for the total workforce
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48min
June 18, 2020ProcureCon Contingent Staffing 2020 Recap
COVID-19, supplier management, and direct sourcing. ProcureCon Contingent Staffing 2020 Virtual featured a variety of topics. This episode will cover a few of the highlights and dive deeper into specific subjects with actionable advice for contingent workforce program leads.
What should be the relationship between the MSP and the enterprise?

Is there a new wave of more in-depth supplier due diligence?

How can you make sure the CW program has a seat at the table during crises and other major business decisions?
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36min
June 04, 2020HR Strategies for Workforce Recovery feat. Collaborative Solutions' Danielle White
In this session, we plan to explore what strategic workforce planning looks like in the recovery phase of this crisis. This includes your workforce composition but also talent acquisition, job redesign, reskilling, digital adoption, and employer brand. Our special guest is Danielle White, VP of Global Customer Engagement at Collaborative Solutions
You can expect us to cover questions such as:
How can organizations scale their workforce in the recovery?

What are the talent strategies that need to adapt within HR?

What are the implications of strategic workforce planning for the contingent workforce?
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44min
May 21, 2020 Frustrations and Realities of Incorporating SOW feat. Steven Kekich
Statement of Work (SOW) management is considered the next frontier for contingent workforce (CW) programs. Third-party consulting firms or professional services can be a large source of external workers for a business, but many companies have not integrated them into their traditional CW program management yet.
While the benefits are bringing greater visibility, more control, and overall efficiency over the extended workforce, there are struggles with implementation. Problems vary from the business viewing every SOW as unique, technology obstacles, and program designs with conflicting objectives.
To better understand the challenges, we are inviting special guest, Steven Kekich, to discuss some of the ins-and-outs of SOW management based on his previous experience at organizations such as Amazon, Uber, eBay, and PayPal.
Below is a preview of the questions that we’ll be discussing:
-What has been your experience implementing VMS Statement-of-Work modules?
-As a contracts professional, what are you looking to create in a program?
-What would you advise people to consider before moving forward with SOW incorporation?
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39min
May 07, 2020 Improving Onboarding for the Contingent Workforce feat. David Sun, Strategic Sourcing at Salesforce
This deprioritization of the extended workforce frequently leads to higher turnover or productivity loss. Instituting structured onboarding, regular communication, and socialization with other employees can be simple steps to make contingent workers feel at home. To dive deeper on this topic, Erika Novak, Head of Client Services at Utmost, will chat with David Sun, Strategic Sourcing Manager at Salesforce, on questions such as:
-Why is the onboarding experience overlooked?
-If you had a magic wand, how would you design the onboarding experience?
-How can you better engage workers in your contingent workforce program?
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28min

FAQs about Contingent Workforce Radio:

How many episodes does Contingent Workforce Radio have?

The podcast currently has 72 episodes available.