Conversations That Convert

Conversations That Convert

By Rick StorlieBusinessMarketing
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Conversations That Convert episodes

  • No More Tax Surprises: Proactive Planning for Growing Firms

    Construction Accounting: Clean Books with Erin Andrews

    Erin reveals how construction accounting transforms messy books into confident decisions.

    GREAT AUNT BERTHA PROBLEM:→ Builders short-cut on bookkeeping→ Friend's mom does it→ Doesn't know construction accounting

    Results:- Overpay/underpay tax- Can't get loans- Can't project cash flow- Don't know overhead

    DIAGNOSTIC:- Current books review- Prior year tax returns- Process examination- Takes several hours

    JOBTREAD INTEGRATION:Common issues:- Duplications- Cost codes don't match- Revenue counted 2-3x- Fix integration first- Then see real margins

    TARGET MARGINS:Remodelers: 40-50% grossAverage: 25-35%Home builders: 30-35%Net profit: 10-15% (w/ owner salary)

    Cost of goods:Labor, PM costs, warranty

    MARKETING BUDGET:Builders: 1-2%Remodelers: 2-3%$1M remodeler: ~3%$5M remodeler: ~1.5-2%

    MONTHLY SERVICE:- Books up to date- Reconciliation- Monthly reports- Payroll- Workers comp audit- Tax planning

    CONSTANTLY WATCHING:Sign huge contract?Reevaluate tax situationNo surprisesERIN'S ADVICE:- No TikTok tax advice- AI isn't ready yet- Get accounting togetherLEVEL ACCOUNTING:- 19 years business- 5-6 years contractors- 34 states served

    levelaccountingfirm.com

    Erin Andrews on Linkedin#constructionaccounting #taxplanning #jobcosting

    34 min
  • Realtor to Remodeler - Featuring Brandon Williams from Bigfoot Contracting

    Realtor Referrals: $600K+ Pipeline with Brandon Williams


    Brandon reveals how to build a realtor referral pipeline generating $600K-$800K annually while spending under $500/year.


    THE NUMBERS:

    Revenue: $1.2M (2025)

    From Realtors: $600-800K (50%)

    Marketing: <$500/year

    One agent: $400K alone


    THREE STRATEGIES:


    #1 Walk & Talk ($150)

    1-hour home inspection without report

    Identify issues before formal inspection

    Buyers estimate 5x higher → eliminate fear

    Leads to: $5-10K repairs


    #2 ATAC Reviews

    30 min = ballpark pricing

    Foot in door + become resource


    #3 Post-Closing Remodels

    Whole bath: $12-15K

    Basement: $110-140K

    Pre-purchase consult: $150


    SNOWBALL:

    $250K remodel + $50K changes = $300K

    → Sister remodel

    → Daughter windows

    → Endless referrals


    HOW TO START:


    • Visit real estate offices
    • Weekly meetings need experts
    • Bring donuts
    • Get 10-15 minutes
    • Impress ONE agent
    • Snowball begins


    Jason: 1-2 meetings/week


    LOYALTY RULE:

    Make them look good = business for life

    Mess up = blacklisted


    Their reputation is #1 asset

    They want "a guy"


    CE CLASSES:

    • Realtors need education hours
    • Teach common issues
    • Realistic pricing
    • Example: Water heater drain pan = $800 (not $50)


    TIER SYSTEM:

    • A tier: regular contact
    • B tier: every 60 days
    • C tier: every 90 days


    TRAINING:

    InterNACHI (nachi.org)

    Reduces surprises

    Fewer change orders


    RESULTS:

    $500/year marketing

    $800K/year returns

    1,600X ROI


    No $3K/month ads

    Just relationships


    ⁠bigfoot-contracting.com⁠

    Atlanta, GA


    #realtorreferrals #remodelingbusiness #atlantaremodeling

    39 min
  • 3 Habits of Highly Profitable Builders with Paul Atherton

    Profitable Construction Business: 3 Habits with Paul Atherton


    Paul Atherton reveals what separates highly profitable builders from everyone else.


    HABIT #1: GP PER WEEK METRIC


    Gross Profit Per Week = Forecasted GP ÷ Weeks of Billing


    Start: $4,000/week

    50% done: Drops to $3,200/week

    Impact: Net profit 10% → 2%


    Leading indicator = course correction possible

    Team bonused on crushing this number


    HABIT #2: BUDGET & SCHEDULE


    Project manager test:

    "What are you working on?" → 50-60 tasks

    "Where's budget/schedule?" → "Let me get back to you"


    Universe A (No management): 50-60 random tasks

    Universe B (Managed): Same 50-60 but DIFFERENT

    → Faster, more profitable, better relationships


    HABIT #3: SALES SYSTEMS


    Most answer: "We hire people that like people"


    Every buying decision has an arc

    Bolt in proven system → Immediate gains


    Book: "Selling to Homeowners the Sandler Way" by Chip Doyle

    $14, read 80 times, massive impact


    BUILDER REAL ESTATE ADVANTAGE:


    3 factors: Land price, cost basis, economy


    Builder cuts middleman

    → Controls cost basis internally

    → Can pay more for land and still win


    Target: Mid-20s IRR


    CAPITAL (3 sources):

    1. Own assets

    2. LP equity

    3. Institutional lending


    WARNING: Get company healthy first

    "Real estate is mean"


    ANTI-GOALS:


    Most successful have life balance

    Won't sacrifice: Date nights, kids, vacations, workouts

    Fulfillment first → Better results


    DATA FIRST:


    Trust your numbers?

    P&L, balance sheet, cash flows, AR/AP?


    "Strategy useless unless backed by numbers"


    Construction accounting isn't complex


    WHO: $1M-$80M revenue companies


    highspire.com

    Paul Atherton on LinkedIn


    #profitableconstructionbusiness #GPperweek #constructionprofitability

    39 min
  • Transitioning from Craft to Business, Featuring Brad Huebner from Hammer & Grind

    Contractor Coaching: Mindset & Pricing with Brad Huebner from Hammer & Grind


    Brad reveals the ego suppression, pricing breakthroughs, and stress tests that transform craftsmen into business owners.


    THE MINDSET TRAP:

    Brad's realization: "Other companies doing what I do are having success. So it's not the business model or demographics. I'm doing something wrong."


    People seek coaching as last resort (desperate)

    Should get help BEFORE you need it


    Stigma: Asking for help = failure

    Pride blocks progress


    CONSTRUCTION ≠ BUSINESS:


    The trap: "If I can build a house, I can run a business. That's easy."


    WRONG: Labor is easy. Business is entirely new skills.


    "Learn the business of building, not craft of building"


    Identity shift:

    ❌ "I'm a handyman"

    ✅ "I own a handyman business"


    EGO SUPPRESSION:


    First coaching module: Suppress your ego


    Group is DIRECT → You need to hear it, not sugarcoated


    ROLE-PLAY STRESS TEST:


    Sales role-plays with 15-30 people watching

    Everyone knows what you should do

    They WILL call you out


    Military principle: Training harder than mission


    Real customers become EASY


    PRICING BREAKTHROUGHS:

    Limiting beliefs: "I can't charge more"


    Brad's approach: Add 10% → See what happens

    Client response: "Let's get started"

    Belief crushed


    Results: 100% markup, 15-20% net profit average

    One client: $97K → $600K


    PROFIT CLUB:

    $8,000/year upfront = buy-in


    Weekly accountability:

    Attendance spreadsheet (public)

    Course progress visible

    "John Smith stuck at 20% for 6 weeks"


    Zero secrets, full transparency


    COMMUNITY:

    "Come for coaching, stay for community"

    3+ year members (don't need coaching, there for friends)


    BACKGROUND:

    11 years handyman/remodeling

    2,500+ jobs, 900+ customers

    Hired coach → transformed

    2022: Full-time coaching


    IDEAL CLIENT:


    $300-500K+ revenue

    Remodelers, GCs, landscapers

    Multi-step sales (3-6 months)


    hammerandgrind.com

    Hammer & Grind Podcast (260+ episodes)


    #contractorcoaching #hammerandgrind #pricingstrategy #mindset

    49 min
  • Scaling Smart - Using Virtual Assistants and AI, Featuring Chris Fox from Fox Construction

    Virtual Assistant for Contractors: Chris Fox's $75K Transformation


    Chris Fox (Fox Construction) reveals how he replaced a $75K office manager with 4 specialized virtual assistants while increasing professionalism dramatically.


    THE TRANSFORMATION:

    $75K office manager → 4 VAs in same budget:

    - Controller

    - Office manager

    - Bookkeeper ($1,800/month agency)

    - Marketing ($475/month, 20 hrs/week)


    PROPOSAL UPGRADE:

    1-page budget → 10-page professional package

    (Cover sheet, testimonials, specs, warranty)


    Believability factor for $1.5M+ second homes


    AI BOOKING RESULTS:

    12,000 realtors, 100 emails/week

    10-13 calls booked automatically


    Goal: 25% sales from realtors = $5M+


    THE 2024 WAKE-UP:

    11 builders: "Woe is me"

    1 builder: "I'm killing it"


    Chris: "Never again"

    Christmas Eve → researched → found BLC


    CLIENT ACQUISITION:

    OLD: Expensive ads, manual follow-up, business hours only

    NEW: Inbound marketing, AI booking 24/7, automated systems


    Example: Prospect browsing at 8 PM Saturday → books call immediately


    MARKET:

    Santa Rosa Beach, Florida

    90% vacation homes, 10% primary

    5,000-6,000 sq ft, 6-10 bedrooms

    Feeder markets: Nashville, Atlanta, Birmingham


    HIRING VAS:

    DIY: Lower cost, more control

    Agency: Built-in backup, easier continuity


    2026 GOAL:

    8 homes, $10-11M revenue

    (Coming back from 3-4 homes in 2024-2025)


    PODCAST LAUNCH:

    "Fox Construction Tailored Custom Homes"

    Topics: Architects, lenders, engineers, designers, hurricane codes


    Philosophy: "Do more with less. VAs aren't about cutting corners—they're about increasing productivity where clients expect more."


    foxluxurybuilder.com


    #virtualassistantcontractors #constructionVA #AIautomation #customhomes

    54 min
  • Win More Jobs with High-End Visuals - Featuring Will Pritikin from Aforma Design Studio

    Design Build Contractor: Design as Client Magnet with Will Pritikin from A Forma


    Will Pritikin reveals how design build contractors use professional design to attract premium clients and eliminate costly field chaos.


    CONSUMER REALITY:

    People don't seek builders—they seek DESIGN


    Journey: Find design → How much? → Who builds it?


    Rick: Once prospects love a design → emotional brand attachment → brand wins


    SHOW WORK YOU WANT:

    Will's mentor: "Show the work you want to be hired for, get those customers"


    Questions:

    - What do I want to do?

    - What clients do I want?

    - What designs do they love?


    Showcase THAT—don't appeal to everyone


    Specialist advantage: Local expert in specific style = higher prices (like cardiologist vs. ER doc)


    TECHNOLOGY:

    LIDAR/Matterport scans = full digital twins in days

    Serves all 50 states from Portland


    Trades virtually walk sites, check at 2 AM, prepare asynchronously


    DESIGN = RISK MANAGEMENT:

    Not style exercise → decision-making tool


    Success: Everyone wins (homeowner, GC, design team, PM, trades)


    HIDDEN COSTS:

    "You always pay for design—question is WHEN"


    Poor documentation:

    - Rework

    - Burned-out PMs

    - Job site "rodeos"

    - Field decisions = astronomically higher cost


    Upfront investment < downstream chaos


    A FORMA MODEL:

    Between draftsperson and architecture firm


    Services: Detailed drawings, renderings, specs, engineering, permitting, LIDAR, project support


    Works with local engineers


    "Be the outside part of your design build business"


    Running construction = hard

    Design build = TWO businesses = harder


    A Forma: Simplify your life, deliver buildable design on time


    Sweet spot: Custom homes, renovations, additions, ADUs


    aforma.co

    [email protected]


    #designbuildcontractor #constructiondesign #LIDARscanning #aforma

    37 min
  • The Profit Blueprint - With Derek Isaac from Rapid Results Creator

    Construction Business Management: Systematizing & Scaling with Derek Isaac

    Derek Isaac (Rapid Result Creators) reveals how to systematize operations, scale profitably, and build a sellable construction business.


    SCALING BOTTLENECKS:

    • $0-2M: Lead gen, margins, estimating
    • $2-5M: Processes, technology, employee buy-in
    • $5-10M: HR, management, leadership

    EMPLOYEE BUY-IN:

    Involve them in creating processes → ownership before mandates

    Bite-sized rollouts + training + communication

    Result: Future changes get progressively easier


    TIMELINE:

    1 year minimum (comprehensive)

    2-3 years optimal (fully dialed)


    MARGINS FIRST:

    Margins shrink during scaling (new personnel, software, infrastructure)

    Thin margins + growth = $0 profit despite doubled revenue


    Rick: Fix operations BEFORE marketing investment


    GROWTH SEQUENCE:

    1. Healthy margins + basic systems
    2. Quality lead flow
    3. Scale strategically
    4. Optimize continuously

    NOT: Chase blind growth


    REMOVING YOURSELF:

    Current org chart: Owner everywhere

    Future org chart: Team in roles, owner as CEO


    Document → Fine-tune → Optimize for delegation → Train → Implement


    Breakthrough: "I don't have the busy work I used to"

    SELLABLE BUSINESS:

    Even if not selling, build as if you are

    Most contractors <$10-15M: Not sellable (owner-dependent job)

    Goal: Business operates without owner = transferable asset


    "Let's create something that can operate without the owner so it gets a good multiple"


    rapidresultcreators.com

    builderleadconverter.com/contact-us/


    #constructionbusinessmanagement #contractorscaling #businesssystems #rapidresultcreators

    42 min
  • Subcontractor Risk Management featuring Rusty Brett from HoundDog

    Contractor Compliance: Avoiding $500K Claims with Rusty Brett from HoundDogRusty Brett (CEO, HoundDog) explains automated contractor compliance and subcontractor risk management.

    THE CRISIS:

    Missing 2-3 COIs during audit = $5K-$15K penalty bills

    Real case: Contractor trusted sub for years. Sub didn't renew insurance. Employee injured. $500K claim. Insurance paid but DROPPED contractor. No new coverage available. Business shut down."It's not paperwork—it's your ability to stay in business."

    HOUNDDOG SOLUTION:

    Automates certificate of insurance tracking

    - Requests COIs from subs AND agents

    - Verifies requirements

    - Auto-retrieves renewals

    - W-9 tracking

    - E-signature for agreements

    AUDIT TOOL:

    Input dates → Click download → All COIs in single folderSaves weeks for 400+ sub companies

    PRICING: $1/month per sub ($40 minimum)

    Builder Lead Converter listeners: Waived onboarding ($150-$1,000 value)

    INSURANCE DISCOUNTS: One customer: 12% discount for using HoundDogRusty working with carriers to formalize

    JOB TREAD POLL: Only 40% of contractors had subcontractor agreements

    3 ESSENTIAL DOCUMENTS:

    1. W-9 (tax)

    2. COI (insurance)

    3. Signed agreement (legal)

    "Get these 3 things—you're 95% of the way there."

    SCALE: Typical: 20-100 subs

    HoundDog serves: Up to 30,000 vendors

    Philosophy: Get operations set BEFORE scaling marketing

    Cost of tracking: $1/sub/monthCost of non-compliance: $500K claims, lost coverage, $10K+ audits

    hounddog.com

    [email protected]

    builderleadconverter.com/contact-us


    #contractorcompliance #subcontractorrisk #COItracking #hounddog #constructionbusiness

    24 min
  • 3 Journeys of Builder & Remodeler Growth: Strategies & Lessons Learned With John Van Lagen

    John took over his father's 50-year company in 2005. Financial chaos: +$150K profit one month, -$160K loss the next. He joined Association of Professional Builders (APB) 4 years ago. Everything changed.


    KEY NUMBERS:

    • Revenue: $5.5M (50/50 renovations/custom)
    • Average project: $40K → $100K (targeting $160K)
    • Net profit: 3% → 9% in 12 months
    • Pipeline: 3 months (competitors have 2 weeks)


    THE BREAKTHROUGH:

    Five Critical Metrics (learned from APB):

    1. WIP calculations
    2. Gross profit margins
    3. Overhead ratio
    4. Net profit
    5. Lead pipeline


    3% TO 9% PROFIT:

    Stopped being afraid to charge what business required. Price increases in 5% chunks. Didn't hurt business.

    Insight: Builder mindset creates more price resistance than customers.


    HOME REMODELING MARKETING EVOLUTION:

    • 45+ years: referrals only
    • APB taught: Facebook = emotional, Google = research
    • Now: Educational content, lead magnets, CRM
    • Philosophy: "Educate don't sell"


    FIXED-PRICE SPECIALTY:

    Few competitors offer fixed-price contracts. John prices complex renovations using decades of data. Differentiator in market.


    APB IMPACT:

    "Godsend" - Weekly coaching transformed business understanding, marketing, finances.


    WISDOM:

    "Build good foundation and weather the storm"

    "Know your numbers before aggressive marketing"


    Preview for International Builders Show (Orlando, Feb).


    joescarpentry.ca

    builderleadconverter.com/contact-us


    #homeremodelingmarketing #remodelingcontractor #renovationbusiness #apb #builderleadconverter

    31 min
  • 3 Journeys of Builder & Remodeler Growth - Strategies & Lessons Learned with Jason Radford

    Builder Spotlight:

    Jason Radford's journey from startup to $4M in 6 yearsJason started Radford Building Company in 2020 (Raleigh-Durham, NC), got stuck at $2 million for 3 years, then broke through to $3M heading to $4M.

    THE BREAKTHROUGH:- Hard personnel decisions (finally made them)- Started charging for pre-construction- Fixed-cost model with 3% accuracy- Website as #1 marketing asset

    KEY LESSON - Charging for Estimates:Rick's story: Builder went from 3% to 9% net profit in 12 months just by charging more. "We were our own worst enemies—clients weren't fighting price."

    JASON'S TWO-STEP PROCESS:1. Concept Agreement (signed, deposit, hour-limited drawings)2. Preliminary Building Agreement (selections before contract)Result: 3% delta from concept to final cost over 2 years.

    NUMBERS:- Custom homes: $900K-$1.2M avg- Renovations: $180K-$250K avg

    WISDOM:"Get comfortable with uncomfortable. That's where we gotta live."

    Rick's observation: Young builders cut marketing in downturns. Veterans say "spend MORE, it's harder to get clients."

    Preview for International Builders Show presentation (Orlando, February).

    radfordbuildingcompany.combuilderleadconverter.com/contact-us/

    #builderspotlight #customhomebuilder #constructionbusiness #builderleadconverter

    40 min

About Conversations That Convert

From the publisher's feed

A conversation for remodelers, home builders, and home improvement companies about increasing lead conversions without added expense, and watching your bottom line grow.