Convo By Design®

By Josh CoopermanBusiness Entrepreneurship Education Arts How To Design

Convo By Design® episodes

December 16, 2025Designing the Future of Healthcare | 626 | Architecture, AI, and Human-Centered Spaces; Rebecca MacDonald and Kyle Bassilius of Parkin Architects
Architecture is evolving faster than ever, especially in healthcare, where design intersects with technology, patient experience, and operational efficiency. In this episode, principals Rebecca MacDonald and Kyle Basilius of Parkin Architects discuss the changing landscape of hospital design, from universal versus private healthcare systems to the integration of AI and robotics. Discover how architecture shapes outcomes for patients, families, and staff, while anticipating the healthcare challenges of tomorrow.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
Join us for a deep dive into the world of healthcare architecture with Parkin Architects. Rebecca McDonald and Kyle Basilius share insights from decades of experience designing hospitals across Canada, the U.S., and Europe. From flexible master planning and lifespan considerations to advanced lighting, patient control systems, and automated logistics, they reveal how design can directly impact health, wellness, and operational efficiency. We explore how emerging technologies like AI, remote diagnostics, and robotics are beginning to influence design decisions and operational planning, creating safer, more adaptive, and human-focused healthcare environments.
Whether you’re interested in the philosophy of design, future-proofing healthcare infrastructure, or the intersection of technology and empathy, this conversation highlights the practical and visionary approaches shaping hospitals today.
Talking Points:
Introduction & Context
Host sets the stage: the evolution of architecture in healthcare, AI, and technology in shelter and commercial spaces.
Brief MIT course on AI and machine learning as inspiration for the discussion.
Guest Introductions
Rebecca McDonald: 12 years at Parkin Architects, focus on healthcare planning, personal motivation from family experiences in healthcare.
Kyle Basilius: Design and planning across the U.S., Denmark, and Canada; current principal overseeing cancer hospital design, philosophy of integrating empathy into architecture.
Healthcare Systems & Design Philosophy
Comparison: Single-payer/universal healthcare vs. two-payer U.S. system.
Operational implications: access, staff wellness, patient and family experience.
Budgeting and stewardship of public funds in large-scale projects.
Hospital Lifespan & Flexibility
Typical hospital lifecycle: 50 years; planning for technological and programmatic changes.
Importance of flexible core and shell design to accommodate renovations, evolving patient care, and technology integration.
Master planning: phased renewals, mixed-use inpatient and outpatient strategies.
Technology & AI in Healthcare Design
AI as a tool for operational efficiency and patient care improvement.
Automation: AGVs and AMRs for logistics and staff support.
Potential for remote surgeries, telemedicine, and hub-and-spoke care models.
Emergency Department Design
Throughput and triage-focused planning: neighborhood-style zones for low, high, and trauma acuity patients.
Mental health challenges and patient volume impacts on design.
Opportunities for tech integration to improve patient flow and staff experience.
Lighting & Environmental Control
LED and circadian lighting systems for patient comfort, sleep, and recovery.
Flexibility and control for staff and patients.
Integration with intuitive interfaces to improve operational workflow and care delivery.
Staff Wellbeing & Operational Efficiency
Reducing injury through thoughtful design and automation.
Leveraging AI and technology to improve staff retention and productivity.
Supporting patient-centered care while optimizing building operations.
The Future of Healthcare Architecture
Planning for technological advances, flexible programming, and patient-focused design.
Anticipating evolving care delivery models, population growth, and community needs.
Emphasis on human-centered design as the core of architectural innovation.
Closing Thoughts
Key takeaways: design is as much about the people using the space as it is about the physical structures.
The evolving role of technology and AI as supportive tools rather than replacements.
Thank you Rebecca, thank you Kyle and everyone at Parkin Architects for craft special places with purpose.
Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 13 min
December 02, 2025Designing for Place, Purpose, and Partnership in the Maritimes | 625 | Natalie Owens & Victoria Armour of Stil James
From Halifax to the four Maritime provinces, Stil James founders share how timeless design, regional sensibilities, and entrepreneurial grit shape their work and new cabinetry brand, Loran. There’s a kind of quiet confidence in the design work coming out of Canada’s Maritime provinces—projects that don’t chase trends but instead reflect the rhythm of life shaped by weather, culture, and community. In this episode of Convo By Design, I’m talking with the founders of Stil James, a Halifax-based design studio that embodies this spirit of regional purpose. Their approach blends design restraint with deep practicality, and their new cabinetry brand, Loran, takes that philosophy even further.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
In this episode, we explore how two designers are navigating generational shifts in lifestyle, climate challenges, and a conservative market while building a business rooted in curiosity, learning, and partnership. From kitchens and mudrooms to cabinetry and color palettes, they reveal what it means to design for both function and future in Atlantic Canada.
We talked about how the pandemic reshaped design thinking in the Maritimes—how open spaces replaced formal dining rooms, and how designers are reimagining older homes to suit how families actually live. The team at Stil James described the region’s unique relationship with design: working “ten to fifteen years behind the trends” not as a limitation, but as an advantage that allows for timelessness and reflection. They draw more inspiration from Europe than North America, taking cues from craftsmanship, heritage, and texture rather than fleeting style cycles.
Our conversation moved into climate resiliency—a constant design driver in Atlantic Canada, where homes must withstand everything from coastal winds to heavy snowfall. Mudrooms become essential transitional spaces, designed for the reality of shifting weather and active family life. Clients are increasingly focused on systems, materials, and sustainable practices that ensure their homes can adapt with the climate.
We also discussed how lifelong learning has become central to the Stil James ethos. They encourage their team to attend design shows, seek global perspectives through digital tools, and value soft skills—resilience, empathy, and curiosity—just as highly as formal training.
Then came Loran, their new cabinetry venture, born out of a clear market need for design-forward millwork in Halifax. Partnering with an Ontario-based manufacturer allows them to maintain quality and scale while keeping exclusivity within the Maritimes. Loren’s mission extends beyond their own design projects, serving other designers and homeowners seeking elevated cabinetry built with longevity in mind.
Show Topics
Shifts in design philosophy post-2020
Retrofitting Maritime homes for modern living
Working “behind the trends” as an advantage
Designing for climate resiliency and functional living
Building a culture of curiosity and continuous learning
Launching Loren: a cabinetry company for the Maritimes
Rejecting color trend cycles for timeless design
Entrepreneurship, partnership, and the business of expansion
The dynamics of collaboration and shared creative leadership
We closed with a conversation about color and timelessness—how they resist seasonal trend reports and instead design for relevance over the next decade or more. They balance enduring finishes with accents that allow for evolution and personal expression.
Entrepreneurship runs deep in their story, both having grown up in business-minded families. Their partnership was forged during the pandemic, when shared values and complementary strengths—operations and development—created a foundation of trust that continues to shape their design practice and the growing Loren brand.
This conversation is about more than design. It’s about purpose, perseverance, and how regional context can inspire innovation rather than restrict it. And that is coming up, right after this.
Thank you, Natalie and Victoria for taking the time to speak with me and sharing for sharing your insight.
Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 9 min
November 25, 2025Global Design with Local Sensibility | 624 | A Conversation with Juliette Byrne, LTD
In this episode of Convo By Design, I connect with London-based designer Juliette Byrne to explore how refined design adapts to different cultures and markets. From navigating international trade to redefining timeless interiors, Juliette shares how adaptability, craftsmanship, and collaboration drive her studio’s continued success across continents.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
One of the unexpected gifts of the pandemic was the opportunity to connect with remarkable designers around the world from my Los Angeles studio. My conversation with Juliette, principal of her namesake firm in London, highlights just how universal good design can be. We talked about the contrasts between Los Angeles and London—two cities with vastly different scales, materials, and architectural rhythms—and how exceptional design principles translate beautifully in any setting. Juliette described how American brands like Holly Hunt find their place in European homes, and how that exchange of ideas enriches both markets.
Our discussion naturally turned to the realities of global design, especially the political and logistical hurdles that come with tariffs and shipping. Juliette shared the challenges of importing products from across Europe and the U.S., explaining how her firm helps clients decide when an imported piece is worth the cost or when local craftsmanship is the smarter choice. Her story about a Dresden project—where customs required a fiber-by-fiber analysis of drapery fabrics—perfectly illustrated the level of complexity designers now face.
We explored how design has evolved from an architectural accessory into an independent philosophy rooted in creativity and collaboration. Juliette’s optimism stood out to me. She attributes her perspective to a “glass-half-full” mindset and the strong, talented team that supports her.
Juliette walked me through her design process, emphasizing her studio’s focus on sourcing from a broad network of suppliers rather than producing in-house. She compared interior design to fashion—forever changing, always inspired by color, material, and innovation. Her team’s regular visits to Milan and Paris for exhibitions, and Ria’s recent trip to New York to meet suppliers, reflect the studio’s commitment to staying curious and connected.
We also talked about her remarkable project in Dresden, where she transformed an 18th-century merchant’s house into an elegant, richly detailed home. Juliette preserved historical carvings and plasterwork while integrating modern amenities like carefully designed lighting and personalized baths. The project earned a major European design award and is now nominated for another in Capri—a testament to her thoughtful approach and respect for craftsmanship.
Juliette shared her perspective on kitchen and bath design, where timelessness is key. She favors natural materials—stone, wood, marble—and thoughtful lighting that elevates the everyday. She also noted how generational preferences shape aesthetics: younger clients in areas like Notting Hill often lean into playful colors and bold gestures, while others seek quiet, enduring elegance.
Finally, Juliette described a major residential project completed during the pandemic, which demanded creative adaptation to remote collaboration and shifting schedules. Her ability to balance practicality with beauty during that time underscored a central theme of our conversation—design as both necessity and art.
This conversation reminded me that design, in its truest form, is a global language. It’s about adaptation, discovery, and finding richness in every creative challenge. And you’re going to hear it all, right after this.
Show Topics
Design adaptability between Los Angeles and London
Navigating tariffs, customs, and global logistics
The evolution of design as a standalone philosophy
Maintaining creativity and team balance in challenging times
Trade show networking and supplier collaboration across Europe and the U.S.
Timeless principles in kitchen and bath design
The Dresden Merchant House restoration project
Managing international projects amid pandemic restrictions
Thank you, Juliette for taking the time to speak with me and sharing your insight.
Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 5 min
November 20, 2025CXD Icon Registry November 2025: Sue Firestone | 623 | California Style, Creative Evolution, and the Art of Enduring Design
California native Sue Firestone reflects on five decades of creativity, resilience, and reinvention—from Malibu’s fires to Montecito’s rebirth, from model homes to hospitality design, and from Disney resorts to her namesake product lines. SFA Design founder Sue Firestone to explore how her lifelong relationship with nature, her passion for authenticity, and her intuitive approach to design continue to shape California’s aesthetic identity. From building one of the largest model home merchandising firms in the country to collaborating with Disney and launching her own collections, Firestone shares how creative intuition, empathy, and mentorship have guided her through the shifting tides of design and business.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
The Convo By Design Icon Registry is presented by Pacific Sales Kitchen and Home, a Best Buy company. Pacific Sales is comprised of long time professionals who love design and architecture as much as you do. Which is why it is so fitting that they present this recognition of some of the worlds greatest design talent every month here on Convo By Design. You are going to hear all about hit, right after this.
Show Topics:
Origins of a Designer: Growing up in Malibu, studying pottery, and finding her way into interior design.
California’s Resilient Spirit: Reflections on natural disasters, community recovery, and the role of design in rebuilding.
Design as a Learned Craft: Why intuition helps, but practice, empathy, and listening are key to mastering the art.
From Model Homes to Hospitality: Building a design empire through flexibility, storytelling, and collaboration.
Inside the Disney Experience: Working under Michael Eisner, defining narrative-driven environments, and lessons in leadership.
Letting Go of Control: How to scale creativity—mentoring, trusting teams, and avoiding micromanagement.
The California Look: Organic, sustainable, and casual-luxury living as an enduring influence.
Product Design & Legacy: Transitioning from client work to her own branded lines with Kravet and A. Rudin.
Business of Design: How retail and social media shifted client behavior—and why great design still requires professionals.
The Next Generation: Why designers must remain storytellers, environmentalists, and lifelong learners.
This wraps up another episode of the Convo By Design Icon Registry. A celebration and recognition of a true master in the art of design and the mastery of all that encompasses in the pursuit of making better the lives of those they serve. And, giving back along the way. Thank you, Sue..
Thanks for listening to Convo By Design. Thank you to my partner sponsors, Pacific Sales Kitchen and Home for presenting the Convo By Design Icon Registry and Convo By Design partner sponsors, TimberTech and Design Hardware. And thank you for taking the time to listen. I couldn’t do this without you, wouldn’t want to. I hope this show helps you stay motivated, inspired and focused so you can rise above the chaos. -CXD
48 min
November 18, 2025The Ride Along: Part Two | 622 | Rolling Through Conversations, Ideas and Inspiration from CEDIA Expo and CIX 2025
This week on the show, you’re going to ride along with me from the incredibly comfortable and stylish VW ID.Buzz, which served as the mobile podcast studio at CEDIA Expo / CIX this September in Denver, Colorado. This is part two of The Ride Along Series recorded live at CEDIA Expo/ CIX.
CEDIA (Custom Electronic Design & Installation Association) is the global trade association for home technology professionals, specializing in smart home, automation, audio-visual, networking, and integrated systems. Its mission is to advance the home technology industry through education, certification, advocacy, and networking. Members include integrators, designers, manufacturers, and consultants who shape the connected environments we live and work in.

CEDIA Expo is the industry’s largest annual event for residential technology professionals. With hundreds of exhibitors, educational sessions, live demos, and global networking opportunities, it’s where new ideas and innovations in smart home and AV integration take center stage.
The Commercial Integrator Expo (CIX), co-located with CEDIA Expo, focuses on commercial integration technologies—from conferencing and IT infrastructure to building automation and emerging AV solutions—bringing together commercial integrators, IT pros, designers, and tech managers.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.
This road trip was a blast, and I’m excited to share these conversations with you.
Designing Sound: Caitlin Stewart on Leon Speakers’ Mission to Lead by Design
Caitlin Stewart of Leon Speakers joins Convo By Design to talk about design-first thinking in an audio-driven world. From Ann Arbor to the global design stage, Leon Speakers has carved out a unique identity—not as a technology company, but as a design company that happens to make exceptional audio and concealment solutions. Caitlin shares how Leon engages the architecture and design community, cultivates relevance in a shifting industry, and builds partnerships that challenge conventions of form, function, and beauty.
Background & Role: Caitlin’s work as Director of Sales for residential at Leon Speakers, leading account managers and shaping residential market growth.
Leon’s Identity: Founded in 1997, Leon is entering its 30th year as a design-first company—blending sound, aesthetics, and concealment with creativity.
Design Integration: How Leon’s “Lead by Design, Leave Nothing Unfinished” philosophy drives the balance of form and function.
Relevance in the Industry: Shifting influence from general contractors to architects and designers, and Leon’s effort to stay essential in conversations that shape environments.
Inspiration & Missed Opportunities: Why designers need exposure to products at shows like CEDIA and ICFF, and the challenges of communicating AV in relevant, non-technical language.
Partnership with A&D Community: Meeting designers where they are, co-designing products, and listening to their needs around fixtures, finishes, and materiality.
Industry Challenges: Designers often photoshop out tech in portfolio images—highlighting the need for intentional, beautiful integration of AV.
Educational Outreach: Designer visits to Leon’s Ann Arbor factory, engaging directly with materiality and finishes to bridge the language gap.
Innovation at Leon: Hand-woven acoustic treatments, creative concealment solutions, evolving product frames for video walls, and form-function collaboration.
Partnership Opportunities: Caitlin’s advice to designers—start casual, share ideas, reach out. Leon thrives on nimble, creative collaborations that spark innovation.
Lighting the Future: Tyler Hahn on Lutron, Designers, and the Evolving Spec Community
Tyler Hahn of Market Share, Pacific Northwest reps for Lutron, joins Convo By Design to share his perspective on CEDIA Expo, the shifting role of the specification community, and how Lutron continues to set the standard in lighting control and automated shading. As Lutron Concierge, Tyler educates and inspires architects, designers, and builders about intelligent lighting and shading solutions. From his unique role at CEDIA Expo—focusing on education, content, and networking—Tyler reflects on industry trends, the growing presence of women in tech and design, and how Lutron bridges aesthetic demands with uncompromising performance.
Background & Role: Tyler Hahn’s position as Lutron Concierge with Market Share, focusing on education, inspiration, and building connections with the architecture and design community.
Experience at CEDIA Expo: How Tyler approaches the show differently—capturing social content, attending classes, and networking to understand community conversations.
Shifts in the Industry: Why more interior designers and specifiers need to be present at CEDIA, and how manufacturers must adapt booth design and product presentation for aesthetics and inclusivity.
Women in the Industry: Record-breaking turnout at the Women in CEDIA Luncheon, signaling cultural and demographic changes in the channel.
Catch-22 of Design Engagement: The challenge of attracting designers to CEDIA when booths and products still cater heavily to integrator and male-centric perspectives.
Lutron’s Role: How Lutron recognizes the specification community as a critical link to homeowners, shaping why Tyler’s role exists.
Communicating with Architects vs. Designers:
Architects: Focus on structural considerations, such as pockets for shades and keypad placement in plans.
Interior Designers: Start with aesthetics, then introduce education on zone vs. scene control, finishes, and stylistic options.
Product Focus: Lutron’s leadership in automated window treatments, ultra-quiet shade technology, keypad design, and extensive finish options.
Testing & Reliability: Military-grade product testing at Lutron headquarters in Coopersburg, PA—including sound chambers, stress tests, and automated button pressing machines.
Design Aesthetics: Four primary keypad styles with an extensive range of finishes in metal, glass, engineered polymer, and beyond—providing universality across project types.
Engaging Landscape Architects: Market Share’s expansion into representing Coastal Source and introducing lighting/shading solutions into landscape design.
Universal Takeaway: The importance of bridging language gaps, presenting products aesthetically, and meeting design professionals where they are.
Designing with Light: Gina Colucci on Translating Technology for Designers
Gina Colucci of Market Share joins Convo By Design to discuss her role as a Lutron concierge, bridging the gap between high-performance technology and design-first thinking. From CEDIA Expo 2025, Gina shares insights on the growing role of lighting in the industry, how Lutron simplifies control for homeowners, and why being a “translator” between specifiers and integrators is the key to building trust. She explains how Lutron elevates both form and function while making advanced technology approachable for architects, designers, and builders alike.
Background & Role: Gina’s position with Market Share as a Lutron concierge and specification specialist, focusing on direct engagement with architects, designers, custom builders, and lighting designers.
Experience at CEDIA Expo 2025: Gina’s third year at the show, where she noticed a shift in emphasis from specs and hardware to aesthetic, experience, and lifestyle-driven solutions.
Lighting’s Growing Role: The rise of intelligent lighting solutions and how Lutron is pushing beyond niche status toward mainstream adoption.
Simplifying Lighting Control for Homeowners: Explaining benefits through experience rather than complexity—eliminating “wall acne,” offering one-touch keypads, zone vs. scene control, remote access, and intuitive app options.
Breaking Through Objections: Why homeowners don’t need to program or “learn tech”—Lutron integrates seamlessly through the CI channel, with integrators tailoring solutions to client lifestyles.
Specifiers vs. Integrators:
Integrators: Hands-on, technical, eager to dig into systems.
Specifiers (designers, architects): Billable hours, busy schedules, and competing demands—requiring clarity, brevity, and tailored communication.
The Translator Role: Gina’s unique ability to reformulate technical content into designer-friendly language, meeting specifiers where they are without overwhelming them with jargon.
Building Trust: Why approachable relationships, mobile demo kits, timely support, and honest answers (including knowing when to call in an expert) are essential to long-term partnerships.
Market Share Approach: Supporting specifiers with the right tools, resources, and responsiveness—without overloading them.
Personal Perspective: Gina’s background outside of tech makes her relatable to designers, allowing her to speak their language while still leveraging the strength of Lutron’s trusted brand.
Staying Ahead: Julian Cross on Integration, Innovation, and the Power of Simplicity
Julian Cross of Winnipeg-based integration firm shares how his journey from electrician to full integrator has reshaped his business and outlook on technology. From CEDIA Expo 2025, Julian explains how he balances product discovery with client-focused service, why keeping systems simple is key, and what he hopes to see from manufacturers as the industry grows. With insights on AI, product expansion, and evolving client expectations, Julian offers a grounded perspective on integration today.
Background & Evolution:
Started as an electrician in 2006.
Entered integration in 2019 through Lutron, which transformed the business into a full integrator.
Approach to CEDIA Expo:
Day one: scheduled meetings with sales partners.
Day two: free-flow exploration for new products and inspiration.
Day three: follow-up and wrap-up.
Balances structured planning with open discovery to maximize value.
Why Shows Matter: Staying ahead of trends, accessing inside scoop from technical experts, and ensuring clients in Winnipeg receive cutting-edge solutions that differentiate his firm from others.
Product Trends & Discoveries:
Strong presence of AI across categories.
More expansion of existing product lines rather than entirely new ones—a positive sign of refinement and usability.
Enhancements make it easier to integrate new features into client systems without starting from scratch.
Client Priorities:
Clients aren’t asking for specific products; they want simplicity and consistency.
Key is learning client habits, past experiences, and frustrations to design systems tailored to their expectations.
Language of Integration: Clients rely on integrators to translate industry jargon into usable, intuitive systems. Julian emphasizes ongoing education through forums, industry feedback, and active exploration of alternate products.
Keeping It Simple:
Pushes back against product overload and SKU bloat.
Advocates for manufacturers to refine and strengthen existing lines instead of flooding the market with new SKUs.
Believes the KISS principle (Keep It Simple, Stupid) is still critical in integration.
Education vs. Experience:
Attended classes at his first CEDIA, but realized the show floor offered greater value.
Prefers hands-on product interaction and conversations with technical reps.
Wish List for CEDIA & Industry:
Maintain focus on refining core product lines.
More emphasis on addressing integrator pain points before releasing new gear.
And, humorously—more coffee stations.
Cinergy Spaces: Redefining Acoustics, Safe Rooms, and Specialty Living
Acoustics and security go far beyond home theaters. Eric Steers of Cinergy Spaces shares how specialty spaces are reshaping modern living. From theaters to libraries, safe rooms to yoga studios, Cinergy Spaces blends acoustical expertise with functional security design. Head of Operations Eric Steers explains how integrators, designers, and security consultants collaborate to create spaces that balance technology, wellness, and peace of mind.
Guest: Eric Steers, Head of Operations / National Project Manager, Cinergy Spaces
Company profile: LA-based, nationwide specialty integrator focusing on acoustics and secure environments
Eric’s background: Irish-born, based in New York, extending Cinergy’s East Coast presence
Specialty Spaces & Acoustics
Origins in home theaters, now expanded into recording studios, gyms, libraries, and whole-home acoustical wellness
Role of acoustics in multifunctional living spaces
Collaboration with AV integrators to optimize sound isolation, projection enclosures, and HVAC integration
Integration with Designers and Trades
Working alongside interior designers, GCs, and acousticians
Bridging the gap between design goals (high ceilings, hard surfaces) and acoustical performance
Using creative materials like acoustical plaster to maintain aesthetics without sacrificing sound quality
The Evolution of Safe Rooms
Transition from acoustical doors to secure environments
Most safe rooms are hidden in plain sight: closets, bathrooms, master suites
Balancing cutting-edge tech (retina scanners, biometric access) with practical simplicity (mechanical locks for emergencies)
Challenges of penetrations (plumbing, HVAC) and importance of early-stage planning
Security consultant partnerships for client-specific threat analysis
Industry Trends & Inspiration
Video walls, immersive audio, and expanding equipment lines pushing acoustical design forward
Growing demand for multifunctional spaces with wellness at the core
Education gap: acoustics can’t be rendered on plans—clients must experience them
Crossovers with lighting design: aligning mood, emotion, and sensory experience
Acoustics and lighting as parallel disciplines in shaping emotion and experience
Safe rooms as both practical necessity and evolving design challenge
The future of specialty spaces as homes expand their functional and secure environments
Smart Power, Smarter Business: Inside LEA Professional’s Amplifier Innovation with Dan Augsburger
A deep dive into how IoT-enabled amplifiers, cloud technology, and Midwest engineering talent are reshaping audio integration. From South Bend, Indiana to projects nationwide, LEA Professional is building amplifiers that prioritize intuitive design, smart power, DSP, and remote cloud control. US Sales Manager Dan Augsburger joins from the 2025 CEDIA Expo in Denver—recorded from the VW ID.Buzz—to share how the company’s technology, flexibility, and philosophy are empowering integrators and raising the tide for the entire industry.
1. Company Introduction
Dan Augsburger, US Sales Manager for LEA Professional.
Company headquarters in South Bend, Indiana, near Elkhart—an unlikely hub for amplifier and RV technology.
Specializes in IoT-enabled smart amplifiers with intuitive IT platforms, smart power features, and built-in DSP.
2. Core Technology + Features
Smart Power: Flexibility with power bridging to double output.
DSP: Optimizing speaker performance.
Cloud Control: Robust two-way communication, remote adjustments, and diagnostics reduce truck rolls and save integrators significant time and cost.
3. Expo 2025 Atmosphere
Denver, Colorado at CEDIA Expo.
Positive industry sentiment despite macroeconomic pressures (tariffs, interest rates).
Projects above $50,000 remain strong, while smaller projects feel more impact.
4. Market Forces + Industry Trends
Tariffs and AI dominate conversations but remain unsettled.
Integrators adapting by building contingency plans regardless of scenario.
Midwestern advantages: lower costs, engineering talent pipelines (Purdue, Notre Dame, Rose-Hulman).
5. Company Philosophy + Differentiation
Location advantage: central distribution, lower real estate costs, strong talent pool.
Brand-agnostic: amplifiers integrate seamlessly with major control systems and speaker brands.
Emphasis on collaboration and raising the tide for the whole industry.
Multiple manufacturing partners for supply flexibility and reliability.
6. Big Picture Takeaway
LEA Professional builds technology designed to simplify, empower, and save integrators time and money.
Focus on foundational strength, product availability, and innovation through collaboration.
So, amazing, right? This was part two of our series called, The Ride Along from CEDIA Expo, CIX 2025 in Denver, Colorado. Thank you to all the amazing people at CEDIA, and Emerald for making this possible. Thank you VW for providing an incredible recording space in the all new VW ID.Buzz. Man, this seats were comfortable. Thank you Caitlin, Tyler, Gina, Julian, Eric, Dan and Jason. So much fun!
Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams and downloads. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 4 min
November 11, 2025 WestEdge 2025 Designing the Experience | 621 | WestEdge Co-Founder Megan Reilly and Theater Designer Kim Gordon Designs
It is very hard for me to believe it but the 2025 edition of WestEdge is almost here. This will be the 10th edition of the show and I am so excited to share the slate of talks taking place this year in the WestEdge Theater Presented By Pacific Sales! But, I’m not going to do it here because our time here is limited. But I have an idea.
I am going to link all of the programs and the times in the show notes. So, you can make your plans accordingly. Today on the show, you are going to hear from Megan Reilly, co-founder of WestEdge and my dear friend, Kim Gordon of Kim Gordon Designs. Kim is joined by Julia Demarco, who together designed the WestEdge Theater Presented by Pacific Sales. We talk about the inspiration that went into the theater design, the how and they why. You are going to love this.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.
Before we get into it, I have something really special to share with you. Something special with a WestEdge connection. My friend, and longtime friend of the show Anthony Laney of Laney LA sent me a copy of the new monograph, Poetics of Home; Essays and Spaces by Laney LA. And so, I want to share a special installment of BOOKLOOK.
BookLook – Anthony Laney, Laney LA: Poetics of Home
Avialable from Oscar Riera Ojeda Publishers: Order Here.
“ Laney LA’s work embodies a distinctly Southern California spirit – the blur between indoors and out, the layering of experiences, the quiet merger of minimalism and sensuality. – Sam Lubell . This is from the foreword of Laney LA’s book, Poetics of Home. The book is available through Oscar Riera Ojeda Publishers.
Before I tell you about the book, let me tell you about my friend Anthony Laney. Laney and I first bonded on the show over a project of his in Manhattan Beach, home for me. This project had a disappearing pool, which was very cool, but it was’t the cool factor of a pool that disappeared below a functional outdoor space. It was the “why” behind its installment. The South Bay in Los Angeles is known for very expensive homes on very small lots. The underground pool is very cool but more than that, it represents something very special about Anthony and his namesake firm. This was a solution to a challenge. The client wanted this space and the home designed for the site. But they also wanted a yard for the family to enjoy the very unique exterior environment. Mark Twain said it best, “Buy land, they’re not making It anymore”. It takes a very special mind to craft something that literally makes more functional space on the same site.
If you want to understand the thought process and the ethos of this unique firm, Poetics of Home shows you what’s behind the walls, and under the deck. But Laney LA has another challenge. This was their debut monograph and just like a smash hit record, it will be very difficult to match or exceed. So, let’s focus on this one.
“Craft is where intention becomes tangible” – Anthony Laney
My favorite quote from the book because it is so simple and true. 6 words that succinctly define the motive. If you are anything like me, with regard to design and architecture, the story behind the design is equally important to form and function. Because the industry still speaks about architecture in terms of form and function. Yeah, it’ important. However, when you minimize something to simply how it looks and why it does, you can’t fully explore the intangibles. The way a space makes you feel. If you’ve never been to LA’s South Bay, you don’t know what Manhattan Beach smells like in August. Sunscreen and salt air, the scent of grilled meat and citrus. Or, what it sounds like during the Charlie Saikley 6-Man Beach Volleyball Tournament. Or, what it feels like in December during the fireworks show off the pier when 125,000 people descend on this small beach town. A special home in this place needs to be build to accommodate all of the senses. And it takes a very special architecture firm to understand how a client wants to live and then deliver a space for all the feels, sights, sounds, smells and yet, a shelter from the very same when desired.
This is the superpower behind Laney LA and Poetics of Home defines it, showcases it, explains it in text and imagery. If you are a true devotee of architecture, you need this masterpiece in your library if for no other reason, than to remind you of the true importance behind exceptional architecture. That it’s not how big it is, how expensive it was to construct, what celebrity lives there, what trade magazine put it on the cover, but instead, how it was crafted for an individual, a couple, a family… Ideated in a completely holistic manner. The joy in this book is endless, not physically, that ends on page 300 with a group photo. But the ideas endure far beyond that. Anthony, congratulations and well done.
Thank you, Megan, Kim and Julia for the time, conversation and partnership. Can’t wait to see you at WestEdge.
Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 4 min
November 04, 2025Balancing Modern, Traditional, and Transitional | 620 | A Deep Dive with SHM Architecture’s, Nick McWhirter
I had the opportunity to sit with down with Nick McWhirter or SHM Architects to explore the nuances of transitional design, the delicate dance between modern and traditional elements, and the intentionality behind every architectural choice. From furniture-driven layouts to aspirational lighting strategies, Nick shares the thought process, research, and we discuss philosophy that transform houses into harmonious, living machines. Listeners will gain insight into how design, balance, and playfulness converge to create both beauty and functionality in contemporary residential architecture.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.
What makes a home truly exceptional isn’t just the materials or the finishes—it’s the careful orchestration of space, light, and style. In this episode, Nick breaks down his approach to transitional design, revealing how subtle choices like shutter placement, dormer adjustments, or color balance can shift a home’s aesthetic from modern to traditional. The conversation spans everything from lighting plans and hidden technology to furniture-first design principles and the philosophy behind architecture as a living, breathing machine. Of course, that idea comes from Le Corbusier and his thoughts on this very subject. We also discuss the role of photography, the tension between realism and aspirational imagery, and the evolving vernacular of form and function in modern homes. This episode is a masterclass in thoughtful, intentional, and style-agnostic design.
Topics and Ideas
Introduction & Context
Welcome and setup: Exploring transitional design
Nick’s philosophy: Style agnostic but deeply researched
Transitional Design: Modern vs. Traditional
Subtle moves: Shutters, dormers, cut stone, and symmetry
Playfulness in design: How small details create balance
Color palette: Black-and-white schemes as intentional high-contrast statements
Design Process & Interior Layouts
Inside-out approach: Furniture-driven architecture
Achieving balanced asymmetry
Experimentation and editing: Knowing when less is more
Lighting as a Core Component
Invisible vs. visible fixtures: Philosophy of recessed lighting
Lighting as both function and art
Integration with technology: Wi-Fi, AV, and smart home systems
Photography, Aspirational Design & Reality
Balancing reality and idealized imagery in marketing
Photoshop as a tool to highlight design intent
How photography conveys quality of light, space, and atmosphere
Form Follows Function & Architectural Philosophy
Homes as “machines for living”
The role of beauty and human experience in architecture
Historical perspective: Corbusier, Frank Lloyd Wright, and modern vernacular
Outdoor Spaces & Technology Integration
Creative solutions: Two TVs on a patio
LED walls and emerging tech as part of design storytelling
Closing Thoughts & Personal Insights
The freedom in design: Few right or wrong answers
Nick’s passion for music, smoked meats, and lifestyle influence
Preview of future conversations and projects
Thank you, Nick for the time and conversation. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware for supporting the publication of over 650 episodes and over 3,000,000 streams, downloads and making Convo By Design the longest running podcast of its kind. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
1 hr 16 min
October 28, 2025Designing for Experience | 619 | A Conversation with EZ Gonzalez of Pacific Sales
Today, I sit down with EZ Gonzalez of Pacific Sales about how retail, design, and customer experience intersect in today’s market. Gonzalez shares how Pacific Sales’ culture of continuous learning and a customer first sales model has helped establish the company as the West Coast’s leading appliance retailer.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.
EZ and I explore long-term partnerships, wellness-focused design, and the importance of storytelling in shaping client experiences and how the brand’s people-first approach to retail sets it apart in the design industry. With immersive showrooms, a strong emphasis on education, and community partnerships that extend beyond the showroom floor, Pacific Sales is redefining what it means to support both trade professionals and homeowners. Gonzalez also unpacks timely challenges facing designers and clients—from navigating project uncertainty to incorporating wellness as a fundamental design principle.
Topics and Ideas
Pacific Sales’ Culture & Philosophy
How a non-commissioned, education-driven model creates trust and long-term value for customers and trade partners.
Partnerships & Community Engagement
Building meaningful relationships across KBIS, CEDIA, West Edge, and supporting organizations like Saint Jude.
Wellness as a Design Standard
From circadian lighting to functional home workspaces, why wellness is no longer a luxury but an essential part of design.
Design in Uncertain Times
Why informed decision-making, collaboration, and storytelling help clients and designers navigate long projects.
Mentorship & Professional Growth
Supporting the next generation of design professionals through education, rewards programs, and a culture of learning.
Retail Meets Design
How immersive showrooms and Pacific Sales’ connection to Best Buy combine to deliver expertise, installation, and ongoing support.
Thank you, EZ for the time and conversation. Thank you for listening. If you liked this episode, share it with a friend or colleague who loves design and architecture like you do, subscribe to Convo By Design wherever you get your podcasts. And continue the conversation on Instagram @convo x design with an “x”. Keep those emails coming with guest suggestions, show ideas and locations where you’d like to see the show. Convo by design at outlook.com.
Thank you to my partner sponsors, TimberTech, The AZEK Company, Pacific Sales, Best Buy, LOME-AI and Design Hardware. These companies support the shelter industry so give them an opportunity on your next project. Thanks again for listening. Until next time, be well, stay focused and rise about the chaos. -CXD
0 min
October 23, 2025The Novogratz | 618 | Our October 2025 Convo By Design Icon Registry Inductee
Courtney Novogratz: Designing a Life of Creativity and Family Courtney Novogratz has spent her career reimagining spaces that celebrate individuality, family, and joy. Alongside her husband Robert, she’s built an iconic brand known for bold style, adventurous projects, and a commitment to living beautifully without pretense. In this conversation, Courtney shares her design philosophy, her family-first approach, and how she balances creativity with business. In this episode of Convo By Design, Courtney Novogratz opens up about her journey as a designer, entrepreneur, and mother of seven. From revitalizing historic properties to curating collections that reflect everyday living, Courtney brings her unique perspective on what it means to design with heart. We discuss the challenges and triumphs of building a brand, her take on authenticity in design, and why storytelling matters just as much as furniture and finishes.
Ideas and Topics discussed during our chat. What you will hear are universal concepts that are then executed to perfection. “Perfection” doesn’t mean perfect. That might sound strange, but often perfection is used to describe design but let’s be , there is no such thing as perfect in design. To me, perfection is a philosophical approach to blending the work with the story and The Novogratz do this expertly, which is why they are Octobers Convo By Design Icon Registry inductees presented by Pacific Sales Kitchen and Home. Here are some of the reasons why and ideas you are going to hear explained:
The Novogratz Design Journey
Courtney on how she and Robert grew their design practice into a recognizable lifestyle brand.
Balancing Creativity & Family
How raising seven kids has shaped her outlook on interiors and informed her approach to livable, joyful design.
The Power of Storytelling in Design
Why personality and narrative are essential to creating meaningful spaces.
From Renovations to Product Lines
Expanding beyond interiors into retail, furniture, and collaborations.
Lessons in Building a Design Brand
Courtney reflects on resilience, reinvention, and staying true to your vision.
The Convo By Design Icon Registry is presented by Pacific Sales Kitchen and Home, a Best Buy company. Pacific Sales is comprised of long time professionals who love design and architecture as much as you do. Which is why it is so fitting that they present this recognition of some of the worlds greatest design talent every month here on Convo By Design. You are going to hear all about hit, right after this.
This wraps up another episode of the Convo By Design Icon Registry. A celebration and recognition of a true master in the art of design and the mastery of all that encompasses in the pursuit of making better the lives of those they serve. And, giving back along the way. Thank you, Courtney and congratulations to you and Robert. Some of the things I truly enjoyed were the ideas with regard to your world-class story-telling skills. Your work is exceptional and the branding is masterful.
Thanks for listening to Convo By Design. Thank you to my partner sponsors, Pacific Sales Kitchen and Home for presenting the Convo By Design Icon Registry and Convo By Design partner sponsors, TimberTech and Design Hardware. And thank you for taking the time to listen. I couldn’t do this without you, wouldn’t want to. I hope this show helps you stay motivated, inspired and focused so you can rise above the chaos. -CXD
56 min
October 21, 2025The Ride Along: Part One | 617 | Rolling Through Conversations, Ideas and Inspiration from CEDIA Expo and CIX 2025
This week, the Convo By Design studio went mobile inside the VW ID.Buzz at CEDIA Expo and Commercial Integrator Expo in Denver—bringing you candid conversations with leaders shaping the future of smart homes, design integration, and resilient technology.
From energy resilience to invisible lighting, European design influences to smarter tools, these ride-along interviews capture the pulse of the connected design and integration industry. Join Soundman in the VW ID.Buzz for a road trip packed with insight, innovation, and the people pushing design and technology forward.
CEDIA & CIX Overview
CEDIA: The global association for home technology pros—advancing smart home, DenverDenverAV, networking, and integrated systems through education and advocacy.
CEDIA Expo: The industry’s largest annual gathering with hundreds of exhibitors, demos, and training sessions.
Commercial Integrator Expo (CIX): The companion event focusing on commercial AV, IT, and building automation solutions.
Designer Resources
Pacific Sales Kitchen and Home. Where excellence meets expertise.
Design Hardware – A stunning and vast collection of jewelry for the home!
TimberTech – Real wood beauty without the upkeep
LOME-AI.com, simple, inexpensive, text to video harnessing the power of AI to grow your firm, beautifully.
Buzz Delano | Delano Associates & Delano News Advance
Delano Associates
From hi-fi beginnings to decades of consulting and media leadership.
Why designers, integrators, and architects must align earlier.
The transformation of lighting into an invisible design tool.
AI’s role in personalized home automation.
Designing smart homes for resilience against wildfires and disasters.
Eric Nakkila | Selective Design
Selective Design
Bridging European manufacturers with North American design markets.
The evolution of CI from intercoms to invisible audio and lighting.
European influences: smaller spaces, longer product lifecycles.
The rise of hybrid products—speaker-lights, invisible speakers.
Tariffs, volatility, and what wireless power means for the future.
Joe Piccirilli | RoseWater Energy
RoseWater Energy | CE Pro Masters Profile
A 50-year career spanning retail, distribution, and energy resilience.
Power quality as the hidden factor behind system failures.
RoseWater Hub: surge protection, solar integration, and backup power.
Energy systems in safe rooms, healthcare, and aging-in-place design.
Why the built environment needs an “engineering mindset.”
Andrei Matei | Robbox Tools
Robbox
Reinventing power tools with digital intelligence.
The touchscreen drill with depth automation.
A digital measuring system that replaces multiple tools.
Overcoming resistance from traditional tradespeople.
The upcoming X-Trail drill and direct-to-consumer strategy.
Richard Charschan | AcousticSmart Home Theater Interiors
AcousticSmart Home Theater Interiors
Building world-class home theaters for over 30 years.
Post-pandemic resurgence of family theater spaces.
Regional trends: why Dallas thrives and Houston lags.
Dispelling the myth of six-figure-only theaters.
Acoustics and music as the soul of immersive theater design.
Rushi Kumar | DMF Lighting
DMF Lighting
Lighting’s evolution from incandescent to tunable LED.
Warm dim, tunable white, and linear lighting as design tools.
Balancing simplicity in control with intelligent systems.
AI-driven predictive lighting for elder care and routines.
Small, versatile fixtures reshaping design opportunities.
Ruslan Polinofsky | DMF Lighting
DMF Lighting
Making lighting tech accessible to designers and integrators.
Demystifying with clear, plain-language education.
PhaseX (DMX over Romex) expanding retrofit options.
The rise of lighting demo rooms in showrooms.
The payoff of early collaboration on project outcomes.
Recorded live inside the VW ID.Buzz, this episode captures the energy and ideas driving CEDIA Expo / CIX 2025. From resilient energy to invisible lighting, these conversations remind us that design and technology are converging faster than ever—and collaboration is the bridge. Thank you to everyone and CEDIA, CEDIA Expo, CIX, Brand Definition, Julia, Dan, Ray, Irene, and everyone who helped make this an incredible experience. Thank you to VW. I enjoyed the ride and hope you did too! -CXD
1 hr