Many of us will be gearing up to spend quality time with family and friends over the Christmas period. But there are those who find this time of year clouded by loneliness and grief after losing their loved ones. Christchurch grief coach Sarah Robb knows that the holiday season can be challenging: when she was 20, her father died in a sudden accident. Six years later, her mother died from a brain aneurysm. Robb is the founder of Christmas Connection, an initiative that helps people remember their deceased loved ones around the holiday season. She joins Mark Leishman.