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Creating a “Disney-Like” Game Day Experience with Tim Sam – North Valley High School (OR)
In this week's AD Insider | Thursday 30 interview, we discuss two books that explain the magic behind Disney and how Tim Sam, CMAA, a 'Bruce D. Whitehead Distinguished Service Award' recipient, has already started to see amazing results from implementing these lessons into his game days, as well as every day on campus.
In the interview, you'll learn about: the I.C.A.R.E Principles, the Quality Service Compass, 3 features of great service moments, and more!
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By ADInsider
4.9
2424 ratings
In this week's AD Insider | Thursday 30 interview, we discuss two books that explain the magic behind Disney and how Tim Sam, CMAA, a 'Bruce D. Whitehead Distinguished Service Award' recipient, has already started to see amazing results from implementing these lessons into his game days, as well as every day on campus.
In the interview, you'll learn about: the I.C.A.R.E Principles, the Quality Service Compass, 3 features of great service moments, and more!
Support the show
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