In this week's episode, Peter Maddison and David Sharrock discuss how Geoffrey Moore's “chasm” model of market adoption can be used to understand organizational change. They explore the differences between enthusiastic early adopters and more reluctant individuals when it comes to change. The model explains the challenges organizations face when adopting new ideas or technologies and the necessary shift in mindset and approach required to successfully navigate the chasm. They also discuss what behaviors or approaches need to be altered based on the specific context of the organization.

This week's takeaways:

• Understand the different stages of adoption, practices, and people.
• Different methods and techniques are needed for different groups of people, depending on their journey.

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