Fiona Hogarth shares her tips on what to do when inheriting a new team: Observe, understand the context, bring some enthusiasm, create clarity about what we're doing and why, keep in mind your peers and colleagues...
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Key Takeaways When Inheriting an Underperforming Team
Take a moment to observe: Before making any big moves, it’s critical to understand the team’s dynamics and the organizational environment. Think of it as a “Bear Grylls” moment—take a knee and assess the situation.
Diagnose the team: Is the team high-performing, dysfunctional, or somewhere in between? Build relationships, understand the challenges, and determine the best course of action.
Create a shared vision: Bring the team together, set clear goals, and ensure everyone knows what they’re working toward. Establish your leadership philosophy and how you’ll guide the team moving forward.
Set clear expectations: Build in a rhythm for meetings and team check-ins. Ensure accountability, but also provide space for open feedback.
Empower your team: Allow autonomy and encourage ownership of their work. Create a culture of collaboration where team members take initiative, solve problems, and hold themselves accountable.
Celebrate progress: Regularly check-in and celebrate milestones. Reinforce positive behavior and adjust your approach as necessary.