Customers First Podcast

Join Tacey and her Special Guest, Brittany Hodak: Author and Keynote Speaker

Today's Topic: Creating Super Fans.

Timestamp: 01:05: Brittany's Story

Timestamp: 07:18: Why We Need Super Fans

Timestamp: 15:08: Experience Economy

Timestamp: 21:09: Brittany's Speed Round

Brittany's Contact Info:

Website: https://brittanyhodak.com

LinkedIn: @brittanyhodak

Tacey's Contact Info

@taceyatkinson

(All social links here): www.taceyatkinson.com

Join Tacey and her Special Guest Jason Barnard, "The Brand SERP Guy".

Today's Topic: Teaching Google Who We Are & What We Do.

Timestamp: 01:46: What is Search Optimization and how to best use it.

Timestamp: 05:13: The Evolution of Search Engines & The Improvements We Can Utilize

Timestamp: 08:14: Google Business Cards

Timestamp: Google Knowledge Panel

Timestamp: 24:35: Jason's Speed Round

Jason's Contact Info:

Website: https:jasonbarnard.com

LinkedIn: @jasonmbarnard

Tacey's Contact Info

@taceyatkinson

(All social links here): www.taceyatkinson.com

New Podcast Episode Dropped Today!

Join Tacey and her Special Guest: Author, Speaker & Public Speaking Coach: Peter George.

Today's Topic: Captivating & Transforming Others.

Timestamp: 01:01: Peter's Journey

Timestamp: 5:33: Top 5 Secrets for Captivating Your Audience

Timestamp: 17:47: Practice like the Pros

Timestamp: 29:28: Peter's Speed Round

Peter's Contact Info:

Website: PeterGeorgePublicSpeaking.com

Instagram: @petergeorgepublicspeaking

Tacey's Contact Info

@taceyatkinson

(All social links here): www.taceyatkinson.com

Join Tacey and her Special Guest Crystal Steers, Founder of The Chasing Happiness Empire.

Today's Topic: Importance of Change & Evolution in Your Business.

Timestamp: 02:16: Crystal's Journey

Timestamp: 12:19: How the World Around us Changes or Should Change our Business

Timestamp: 22:03: Visually Changing your Brand Appearance

Timestamp: 25:05: Crystal's Speed Round

Crystal's Contact Info:

Website: www.chasinghappiness.ca

Instagram: chasinghappiness.ca

Tacey's Contact Info (All social links here): www.taceyatkinson.com

Join Tacey and her special guest , Dominic Artzrouni, Founder & Director of Concave Brand Tracking.

Today's Topic: Product Placement and It's Effect on the Customer Experience.

Timestamp: 01:05: Dominic's Story

Timestamp: 04:55: How Product Placement Works

Timestamp: 11:01: Brand Clearances

Timestamp: 28:13: Speed Round

Dominic's Contact Info:

Website: https://concavebt.com

LinkedIn: @dartzrouni

YouTube: https://www.youtube.com/channel/UCKtaOz8e1gMzUxs3WKjcQpw

Tacey's Contact Info: www.taceyatkinson.com

Join Tacey and her special guest , Samantha Irwin: Owner of Kaizen Coaching & Consulting.

Today's Topic: Transforming Business Through the Power of People

Timestamp: 3:27: Building a Passionate Team

Timestamp: 13:32: Setting the Stage

Timestamp: 25:03: Serving vs Selling

Samantha's Contact Info:Instagram: @samantha_kaizen

Power of People Course: https://kaizen.zone/power-of-people-course/

Tacey's Contact Info: www.taceyatkinson.com

Join Tacey and her special guest , Dave Tarnoff

Dave is an Associate Professor, Textbook Author and YouTube Guru.

Today's Topic: STEM Education and the Leaders of Tomorrow.

Timestamp: 13:50: AI & Customer Experience

Timestamp: 19:54: Getting young people interested in STEM

Timestamp: 26:25: Utilizing YouTube in teaching

Dave's Contact Info:Instagram: @imationdesign

YouTube Channel: https://www.youtube.com/c/Intermation

Tacey's Contact Info: www.taceyatkinson.com

Tacey is joined by her special guest , Marty Strong. Marty is an entrepreneur, author, speaker and former Navy SEAL.

Today's Topic: Nimble Leadership + Strong Cultures

Timestamp: 07:28: Navy SEAL Leadership Mindset

Timestamp: 13:06: Leading through chaos, crisis & change.

Timestamp: 23:17: Marty's Speed Round

Marty's Contact Info:

Website: http://www.martystrongbenimble.com

LinkedIn: linkedin.com/in/marty-strong-9676bb13

Tacey's Contact Info: www.taceyatkinson.com

Join Tacey and her special guest , Rich Levene, Founder of Dignity Leadership & Consulting and with his degree in Leadership & Change Management has been driving changes in leadership practices for over 25 years. Today's Topic: Management vs Leadership

Timestamp: 01:08: Rich's Story

Timestamp: 13:48: Intra VS Inter Personal Skills

Timestamp: 17:40: Rich's Speed Round

Rich's Contact Info:

Website https://www.dignity-leadership.com/

Instagram: https://www.instagram.com/dignityleadership/

TikTok: https://www.tiktok.com/@@dignityleadership

LinkedIn: https://www.linkedin.com/in/richlevene/

Link to Rich's free e-book: https://www.dignity-leadership.com/free-e-book#ENwQht

Tacey's Contact Info: www.taceyatkinson.com

Join Tacey and her special guest , Dr. Aaron Ahuvia Ph.D. : Professor of Marketing and Research Psychologist & Author of Brand Love: The things we love & how our passions connect us and make us who we are, as they discuss why it's important to your business.

Timestamp: 08:06: Brand Love Explained

Timestamp: 18:57: Brand Love Potion

Timestamp: 21:52: Relations Warmers

Dr, Ahuvai's Contact Info: Website The Things We Love.com

Facebook https://www.facebook.com/aaron.ahuvia

Linkedin https://www.linkedin.com/in/aaronahuvia/

Tacey's Contact Info: www.taceyatkinson.com