Customers First Podcast

Join Tacey And Roy Worley as they discuss the importance of the end user experience in the world of voice-over acting.

Timestamp: 00:57: Roy's Story

Timestamp: 18:07: Storytelling and evoking emotions.

Timestamp: 22:32: Roy's Speed Round

Tacey's contact info all found on www.taceyatkinson.com (under construction but all links are there)

Roy's contact info: website: www.royworleyvo.com

LinkedIn https://www.linkedin.com/in/roy-worley-89774940/

Facebook https://www.facebook.com/RoyWorleyVoiceOvers

Join Tacey and her Special Guest Scott Edwards as they discuss how Scott led a chain of comedy clubs to success by putting the customer experience at the forefront.

Timestamps: 07:31: The customer ISN"T always right!

Timestamp: 10:05: Keeping both your internal and external customer happy

Timestamp: 17:20: Garry Shandling, Bob Saget and so many more....

Scott's contact information:

https://www.linkedin.com/in/sactotalent/ https://www.instagram.com/scottscomedystuff/ https://scottscomedystuff.com and the amazon link to Scott's book is on Amazon at: https://tinyurl.com/mr227xtx Tacey's contact info can be found on her site at www.taceyatkinson.com and on the episode site listed above

Join Tacey and her special guest: Podcaster, Author & Leadership Coach, Casey Wooley as they discuss "You're a Leader, Now What? A Guide to the First 100 Days!"

Timestamp:01:03: Casey's Story

Timestamp: 003:36: Difference between being a Manager & being a Leader

Timestamp: 05:19: 100 days of observation and listening

Timestamp: 13:33 "everyone swim together"

27:56: Avoid being the "Flavour of the Month"

Casey's contact information:

www.linkedin.com/in/caseywooley

www.sorcerernetwork.com

As always all of Tacey's contact info is at www.taceyatkinson.com and on the episode website listed above the recording.

Join Tacey and her guest: Jennifer Schoen from Keys to College as they discuss how she helps families and students navigate through the college application journey through trust.

Timestamp: 00:54: Keys to College Backstory

Timestamp: 04:28: Helping Students Tell Their Stories

Timestamp: 19:20: The College Application Roadmap

Jen's contact information: Instagram: @K2CJen

Website and webinar sign up page: keystocollege.org

Tacey's contact info: Instagram: @taceyatkinson and all other platforms on the episode website listed above

Join Tacey and Customers First Regular: Amy Kehs Owner of Kehs Communication as they discuss "Creating Authentic Messaging That Sells"

Timestamp: 12:34: Consistency

Timestamp: 19:41: Metric Tracking

Timestamp: 22:44: Declaring Your Expertise.

Amy's Contact Information:

Instagram: @kehscomm

Facebook: @kehscommunications

and email Amy to get her tip sheet discussed this week at [email protected]

Tacey's Contact info either on the episode website above or on Instagram @taceyatkinson

Join Tacey & Her Special Guest: Founder and CEO of Journey to Grateful : Tim Bigonia, as they discuss Customer Service, Compassion & Support during the Grief Process!

Timestamp: 01:01: Tim's Story

Timestamp: 23:18: Building relationships with Kindness & Compassion

Tim's Contact Information:

@journeytograteful (FB and Insta)

[email protected] (email) www.journeytograteful.com (website) Tacey's Contact information on episode website and at @tacey.atkinson on social media

Join Tacey and her special guest: author, publisher and speaker: Russell Nohelty as they discuss How to grow both your audience and your mailing list from scratch.

Timestamp: 01:47: Russell's story

Timestamp: 09:30: Value Ladders

Timestamp: 16:24: List Segmentation

Find Russell @russellnohelty on Twitter & Facebook

Link to Russell's free gift: https://tinyurl.com/4pkbn6s5

find Tacey @taceyatkinson on all the platforms

Join Tacey Atkinson from Customers First and her returning special guest Business Coach and Consultant Angie Robinson as they discuss how to cultivate deeper business relations with your team and customers through compassion and curiosity.

Timestamp: 02:42: Compassion & Curiosity as skills to build better relationships

Timestamp: 14:59: Compassion don't eliminate accountability

17:35: Angie's Speed Round

Angie's Contact Info: Instagram:@angierobinsoncoaching

Website: www.angie-robinson.com

Join Tacey and this weeks special guest: Brittnee Belt, Owner of My Magical Disney Shopper, as they discuss the importance of sharping your business and community around the customers wants and needs.

Timestamp: 00:059: Brittnee's Story

Timestamp: 07:47: Being Everyone Online Authentically

Timestamp: 11:31: Connecting with People

Timestamp: 21:42: Brittnee's Speed Round

Brittnee's Contact Information: https://bio.link/disneymagic

https://www.youtube.com/c/MyMagicalDisneyShopper/videos

Tacey's Social Media Links: https://customersfirst.libsyn.com

ReBroadcast: From July 20th 2021

Today we are discussing How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp.

Timestamp: 1:30:00: Throwing Kindness like Confetti

Timestamp: 4:11: Zoning a Store for the Ultimate Customer Experience

Timestamp: 5:59: Commission can Kill the Magic

Timestamp: 9:47: Meg's Speed Round

Meg's Instagram: @minglewithmeg