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Never Been Promoted Podcast with Thomas Helfrich
Cliff Tooher shares his journey from working in call centers to becoming a content creator and podcaster. With years of experience in the industry, Cliff has built multiple platforms, including a blog, YouTube channel, and podcast, where he shares candid conversations and insights on life, work, and personal growth.
About Cliff Tooher:
Cliff Tooher is the host of Candid Conversations and Tales from the Cube, a podcast that dives deep into the reality of working in call centers. With over 20 years of experience in the industry, Cliff has taken his expertise in communication and turned it into a growing content brand. His goal is to provide honest, unfiltered discussions on leadership, workplace culture, and the challenges professionals face daily.
In this episode, Thomas and Cliff discuss:
Cliff explains how years of working in call centers gave him endless material for blog posts, podcasts, and interviews, creating a niche that resonates with many professionals.
From learning the ropes of YouTube and podcasting to finding the right monetization strategy, Cliff shares his challenges and what he’s doing to scale his brand.
Content creation is a long game, and Cliff discusses how he keeps pushing forward despite obstacles and slow growth periods.
Key Takeaways:
Cliff emphasizes that showing up regularly—whether in blogging, podcasting, or YouTube—is what separates success from failure.
He shares how he’s exploring different revenue streams, from sponsorships to paid collaborations, and why smart advertising is crucial.
By focusing on call center life, leadership, and candid conversations, Cliff has carved out a unique space in content creation.
“If you’re going to create content, pick something you live and breathe—because you’ll never run out of things to say.” — Cliff Tooher
CONNECT WITH CLIFF TOOHER:
Website: https://www.candidconversations.com/
YouTube: https://www.youtube.com/@candidconversations
Instagram: @candidconversations
CONNECT WITH THOMAS HELFRICH:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
https://www.youtube.com/@cutthetie
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Never Been Promoted Podcast with Thomas Helfrich
Heidi Hamels and Alaina Baker share the mission behind Uplift Malawi, a nonprofit organization dedicated to creating sustainable schools, life skills programs, and community partnerships to provide better opportunities for children in Malawi. They discuss the challenges of running a nonprofit, the realities of fundraising, and how they are making a direct impact on the lives of children.
About Heidi Hamels & Uplift Malawi:
Heidi Hamels is the founder of Uplift Malawi, a nonprofit organization dedicated to sustainable education and community empowerment. Alongside Executive Director Alaina Baker, where she has worked for over a decade to drive sustainable educational initiatives. Alaina has worked closely with Heidi to shape Uplift Malawi into a high-impact organization that prioritizes transparency, direct impact, and community-driven solutions. Their focus is not just on education but on addressing the foundational needs—clean water, nutrition, and life skills—that make quality education possible.
In this episode, Thomas, Alaina, and Heidi discuss:
Alaina and Heidi explain how their organization builds infrastructure, provides resources, and ensures long-term sustainability to empower communities.
Many nonprofits fail due to financial inefficiencies. They discuss how Uplift Malawi has structured its funding model to maximize impact while maintaining transparency and efficiency.
From rebranding to navigating the complexities of international aid, they share lessons learned in fundraising, donor engagement, and ensuring donations make a direct impact.
Key Takeaways:
Many large charities retain 80-90% of donations for overhead. Uplift Malawi ensures 100% of certain donations go directly to children’s programs, while operational expenses are covered separately.
Addressing hunger, sanitation, and vocational training is key to making education meaningful and sustainable for communities.
Just $5 can feed a child two meals a day for an entire year. Direct funding models ensure that donors know exactly where their money is going.
“Education alone isn’t enough. You have to create an environment where learning is possible—clean water, food, teachers, and resources matter just as much as books.” — Alaina Baker
CONNECT WITH UPLIFT MALAWI:
Website: https://upliftmalawi.org/
Instagram: https://www.instagram.com/upliftmalawi/
Facebook: https://www.facebook.com/upliftmalawi
CONNECT WITH THOMAS HELFRICH:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@never
Support the show
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Never Been Promoted Podcast with Thomas Helfrich
Roger Wakefield shares his journey from being a plumber to becoming a YouTube sensation and thought leader in the trades industry. He discusses how the trades are an untapped goldmine, the importance of branding for tradespeople, and how to leverage digital platforms to grow a business.
About Roger Wakefield:
Roger Wakefield is a master plumber, YouTube creator, and founder of The Trade Talks. He started as a plumbing business owner and later pivoted to content creation, building one of the largest online communities focused on the skilled trades. His mission is to educate, innovate, and engage with tradespeople to help them build successful businesses and careers.
In this episode, Thomas and Roger discuss:
Roger shares how he transitioned from running a plumbing company to becoming a full-time content creator, growing his channel to hundreds of thousands of subscribers.
With over a million unfilled trade jobs in the U.S., Roger explains why the skilled trades offer better earning potential than many college-degree careers.
He breaks down the shortage of skilled workers, what it means for the industry, and how younger generations can take advantage of this opportunity.
Key Takeaways:
Tradespeople who build a strong personal brand attract better clients, higher-paying jobs, and more opportunities.
Roger emphasizes how social media, SEO, and content creation can generate leads and establish authority in any industry.
With a growing demand and fewer professionals entering the industry, tradespeople are in a prime position to build wealth and stability.
“Plumbers don’t just fix pipes—they build businesses. The trades are one of the best opportunities out there.” — Roger Wakefield
CONNECT WITH ROGER WAKEFIELD:
Website: https://rogerwakefield.com/
YouTube: https://www.youtube.com/c/RogerWakefield
Podcast: The Trade Talks
LinkedIn: https://www.linkedin.com/in/rogerwakefield/
CONNECT WITH THOMAS HELFRICH:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
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Never Been Promoted Podcast with Thomas Helfrich
Joseph Lombardi shares his insights on financial freedom, wealth-building strategies, and how to leverage IRS tax codes to create generational wealth. As the founder of IronHawk Financial, he breaks down how everyday people can use the same strategies as the ultra-wealthy to protect and grow their money.
About Joseph Lombardi:
Joseph Lombardi is the founder of IronHawk Financial, a wealth management firm specializing in advanced tax-free retirement strategies, financial protection, and business structuring. With over 21 years in the industry, he has worked with thousands of clients, helping them secure over $2 billion in protection and rollovers. He is also a best-selling author with books including Be Your Own Bank, There’s a Better Way Than a 401(k), and Long-Term Care Without Long-Term Pains.
In this episode, Thomas and Joseph discuss:
Joseph breaks down IRS Code Section 7702 and how it allows individuals to build tax-free wealth outside of traditional retirement accounts.
He explains how Wall Street and the government benefit from 401(k) plans more than the average person and how alternative strategies can provide higher returns and lower tax burdens.
Joseph shares how indexed universal life insurance (IULs) and other alternative investments allow people to access funds tax-free, avoid market volatility, and create financial security.
Key Takeaways:
Using legal IRS loopholes, individuals can structure their finances to minimize taxes and maximize wealth accumulation.
Building wealth isn’t just about having a big number in a retirement account—it’s about creating a steady stream of income that lasts a lifetime.
Joseph emphasizes that most people focus on accumulating wealth without knowing how to keep more of it. Structuring finances strategically can lead to long-term financial independence.
“If you’re putting your money into a 401(k), you’re setting yourself up to give half of it to the government and Wall Street. There’s a better way.” — Joseph Lombardi
CONNECT WITH JOSEPH LOMBARDI:
Website: https://www.ironhawkfinancial.com/
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/joseph-lombardi-ironhawk/
CONNECT WITH THOMAS:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
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Never Been Promoted Podcast with Thomas Helfrich
Matt Morstad shares how GSD Nation is equipping Gen Alpha with the mindset, skills, and resilience needed to thrive in the modern world. From leaving corporate America to launching a podcast with his children, Matt dives into the lessons he’s learned about leadership, productivity, and raising future entrepreneurs.
About Matt Morstad:
Matt Morstad is the founder of GSD Nation, a social media brand and podcast dedicated to helping the next generation develop resilience, discipline, and productivity. With 25 years of experience in corporate America, Matt made the leap from leading teams in hypergrowth businesses to focusing on a mission-driven entrepreneurial journey with his kids, creating a platform to inspire and educate young minds.
In this episode, Thomas and Matt discuss:
Matt explains how COVID-era isolation and technology addiction have shaped today’s youngest generation and why GSD Nation is designed to equip them with real-world skills, critical thinking, and accountability.
After years in high-stakes leadership roles, Matt shares why he left a secure career to start GSD Nation, building a business that fosters personal growth for his kids and a wider audience.
With Gen Alpha overwhelmingly aspiring to be influencers, Matt emphasizes the importance of teaching them how to create content with value, purpose, and impact rather than chasing viral trends.
Key Takeaways:
Matt believes the best way to prepare kids for the future is by involving them in real-world business and brand-building activities early.
He highlights how surrounding young people with positive role models and a like-minded community helps them develop resilience and leadership skills.
The GSD Nation philosophy is about taking action, learning from mistakes, and refining along the way—rather than waiting for the perfect moment to start.
“The best way to prepare the next generation for success isn’t by sheltering them—it’s by involving them.” — Matt Morstad
CONNECT WITH MATT MORSTAD:
Website: https://www.speakipedia.com/
Podcast: Programming Lions (Available on Apple & Spotify)
Instagram: @mygsdnation
LinkedIn: https://www.linkedin.com/in/matt-morstad/
CONNECT WITH THOMAS:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
https://www.youtube.com/@cutthetie
Send us Fan Mail
Never Been Promoted Podcast with Thomas Helfrich
Karolyn Denson Landrieux shares her journey from aviation to authorship and entrepreneurship. As a children’s book author and co-founder of Rugby Champagne, she discusses the art of storytelling, building a brand in the luxury champagne industry, and bringing high-quality, small-batch champagne to the U.S. market.
About Karolyn Denson Landrieux:
Karolyn Denson Landrieux is a former Delta flight attendant turned author, publisher, and entrepreneur. With a deep passion for storytelling, she founded a publishing company specializing in children’s books while also co-founding Rugby Champagne, a brand dedicated to introducing Americans to the rich tradition of small-batch, craft champagne from France.
In this episode, Thomas and Karolyn discuss:
Karolyn shares how her career shift during the pandemic led her to publishing and the luxury champagne industry.
She explains the challenges and rewards of importing craft champagne, navigating regulations, and educating consumers on what makes true champagne unique.
Karolyn discusses the importance of branding, storytelling, and authenticity in creating a product that stands out in a crowded market.
Key Takeaways:
Karolyn emphasizes that great champagne isn’t just about luxury—it’s about heritage, craftsmanship, and a unique taste experience.
The success of Rugby Champagne lies in making it feel exclusive, special, and tied to a compelling narrative.
Whether in publishing or wine importing, Karolyn highlights how success comes from being flexible, strategic, and relentless in execution.
“Most Americans only know 10% of the champagnes available. Our mission is to bring them the other 90%—the small-batch, craft champagnes that tell a story.” — Karolyn Denson Landrieux
CONNECT WITH KAROLYN DENSON LANDRIEUX:
Website: https://rugbychampagne.wine/
Instagram: @rugbychampagne
LinkedIn: https://www.linkedin.com/in/karolyn-denson-landrieux-25b38465/
CONNECT WITH THOMAS:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
https://www.youtube.com/@cutthetie
Send us Fan Mail
Never Been Promoted Podcast with Thomas Helfrich
Andre Saballette and Donald Manigly share how they and their team at Boathouse Pictures turned their passion for storytelling into a thriving video production company. From working with major brands to helping independent creators bring their visions to life, they dive deep into the power of storytelling, the evolution of content creation, and what businesses need to know about video marketing in today’s digital landscape.
About Andre Saballette & Donald Manigly:
Andre Saballette and Donald Manigly are co-founders of Boathouse Pictures, a Philadelphia-based film and video production studio specializing in high-quality storytelling. With backgrounds in media and corporate production, Andre, Don, and their team have worked on projects ranging from corporate commercials to feature films, ensuring high-quality content at any budget. They are passionate about helping brands and businesses use video effectively to connect with audiences and grow their impact.
In this episode, Thomas, Andre, and Don discuss:
Andre and Don explain why storytelling is the foundation of great content and how businesses can leverage it to create emotional connections with their audience.
Andre and Don share the journey of launching Boathouse Pictures, the lessons learned from early struggles, and how they’ve evolved into a full-service studio and distribution house.
From corporate video content to independent film production, they break down what makes content engaging and how companies can avoid common mistakes in video marketing.
Key Takeaways:
Andre and Don emphasize that professional video production pays off in brand recognition, audience engagement, and conversion rates.
Great storytelling, smart production techniques, and a clear strategy can make any budget work effectively.
They highlight how companies that use video consistently build stronger brand awareness and deeper connections with customers.
“People remember stories, not sales pitches. If your video isn’t telling a compelling story, it’s just noise.” — Andre Saballette & Donald Manigly
CONNECT WITH ANDRE SABALLETTE, DON MANIGLY & BOATHOUSE PICTURES:
Website: https://bhpictures.com/
LinkedIn: https://www.linkedin.com/in/andre-saballette-b006054a/ | https://www.linkedin.com/in/don-manigly/
Facebook: https://www.facebook.com/bhpictures/
CONNECT WITH THOMAS:
X (Twitter): https://x.com/CutTheTieX
Facebook: http://facebook.com/groups/CutTheTie
Instagram: https://www.instagram.com/cutthetiecommunity/
TikTok: https://www.tiktok.com/@cutthetie
YouTube: https://www.youtube.com/@cutthetie
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Support the show
https://www.youtube.com/@cutthetie
Send us Fan Mail
Never Been Promoted Podcast with Thomas Helfrich
David Roche shares his insights on leadership, decision-making, and overcoming imposter syndrome as a first-time CEO. With decades of experience leading companies and coaching executives, David discusses how leaders can rethink their approach to success, navigate challenges, and build lasting impact.
About David Roche:
David Roche is a leadership coach, mentor, and author of Become a Successful First-Time CEO. With a background as a CEO, board director, and executive mentor, David has worked across multiple industries, guiding leaders through high-stakes transitions and complex business challenges. His coaching approach combines practical leadership strategies with psychological insights to help CEOs build confidence and lead with clarity.
In this episode, Thomas and David discuss:
David explains why new CEOs often struggle with imposter syndrome, decision fatigue, and leadership pressure—and how they can navigate these challenges.
Trust is the foundation of great leadership. David shares strategies for building strong relationships with teams, boards, and stakeholders while maintaining confidence in decision-making.
Leadership requires making tough calls. David breaks down how to balance intuition, data, and risk-taking to make confident, impactful decisions.
Key Takeaways:
David emphasizes that great leaders aren’t those with all the answers but those who ask the right questions and surround themselves with the right people.
The best CEOs learn to pivot when needed and recognize that their leadership style must evolve with their team and company.
Even top CEOs rely on mentors and advisors to refine their skills and avoid costly mistakes. David explains why seeking guidance isn’t a weakness—it’s a leadership superpower.
“Imposter syndrome is real, but it’s also a sign that you care. The key isn’t to eliminate it—it’s to lead despite it.” — David Roche
CONNECT WITH DAVID ROCHE:
Website: https://greyareacoaching.co.uk/
Book: Become a Successful First-Time CEO (Available on Amazon)
LinkedIn: https://www.linkedin.com/in/davidroche
CONNECT WITH THOMAS HELFRICH:
X (Twitter): https://x.com/CutTheTieX
Facebook: http://facebook.com/groups/CutTheTie
Instagram: https://www.instagram.com/cutthetiecommunity/
TikTok: https://www.tiktok.com/@cutthetie
YouTube: https://www.youtube.com/@cutthetie
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
CutTheTie.com
Support the show
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Never Been Promoted Podcast with Thomas Helfrich
Charlotte Smalley shares how she transformed her life through mindset shifts and manifestation. From overcoming fibromyalgia to creating a life of joy and success, Charlotte now helps others do the same by teaching them how to harness their thoughts, emotions, and daily habits to manifest the life they truly desire.
About Charlotte Smalley:
Charlotte Smalley is a life coach and mindset expert specializing in manifestation and positive thinking. After years in nursing, she pivoted to helping others take control of their thoughts, emotions, and energy to create powerful transformations. Through her coaching, content, and book Manifest Your Ideal Body Size, Charlotte inspires people to embrace gratitude, rewire their mindset, and manifest their best lives.
In this episode, Thomas and Charlotte discuss:
Charlotte explains how the way we think and feel directly influences our outcomes in life, and how shifting to a positive mindset can create real change.
She breaks down why your thoughts are most powerful in the morning and before bed, and how using affirmations at these times can rewire your subconscious mind.
Charlotte shares how she overcame fibromyalgia by shifting her thoughts, reducing stress, and embracing a joyful, high-vibration lifestyle.
Key Takeaways:
Starting your day with appreciation—even for the smallest things—creates a mindset that attracts more positivity and success.
If you constantly dwell on what’s wrong, you’ll see more problems. But when you train your mind to look for good, you start attracting more of it.
By using affirmations, visualization, and intentional gratitude, you can shift your reality and create a life that aligns with your desires.
“Your thoughts and emotions are the blueprint for your future. Change them, and you change your life.” — Charlotte Smalley
CONNECT WITH CHARLOTTE SMALLEY:
Website: https://www.linkedin.com/in/charlotte-smalley-2b4714177
Instagram: @charlottelifecoach
YouTube: @charlottesmalley3578
Book: Manifest Your Ideal Body Size (Available on Amazon)
CONNECT WITH THOMAS:
X (Twitter): https://x.com/CutTheTieX
Facebook: http://facebook.com/groups/CutTheTie
Instagram: https://www.instagram.com/cutthetiecommunity/
TikTok: https://www.tiktok.com/@cutthetie
YouTube: https://www.youtube.com/@cutthetie
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
CutTheTie.com
Support the show
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Never Been Promoted Podcast with Thomas Helfrich
Lou Bowers shares her expertise in branding, visibility, and social media marketing, helping businesses and solopreneurs build a strong online presence. As a visibility expert, Lou breaks down the strategies that turn businesses from best-kept secrets into widely recognized brands.
About Lou Bowers:
Lou Bowers is a social media and brand visibility expert who helps solopreneurs and small businesses get seen and attract their ideal customers. Through her consultancy and done-for-you services, Lou focuses on positioning her clients as industry leaders with compelling, authentic content. She also hosts workshops and events aimed at helping entrepreneurs create impactful social media strategies.
In this episode, Thomas and Lou discuss:
Lou explains why showing up consistently is essential for business growth and how to craft a brand that resonates with the right audience.
Many entrepreneurs struggle with getting noticed. Lou shares actionable steps to increase brand awareness and turn online attention into real business opportunities.
From choosing the right platforms to creating engaging content, Lou discusses how business owners can maximize their online presence without feeling overwhelmed.
Key Takeaways:
Showing up regularly and maintaining a clear message helps establish credibility and attract the right customers.
Lou emphasizes that social media isn’t just about selling—it’s about building relationships and fostering trust.
Authenticity is the secret sauce in marketing. Lou shares how embracing your personal style can differentiate your brand from the competition.
“Nobody can buy from the best-kept secret. You need to be visible.” — Lou Bowers
CONNECT WITH LOU BOWERS:
Website: https://loubowers.com/
Instagram: @loubowersvisibilityexpert
LinkedIn: https://www.linkedin.com/in/lou-bowers-b72794219/
CONNECT WITH THOMAS:
X (Twitter): https://twitter.com/thelfrich | https://twitter.com/nevbeenpromoted
Facebook: https://www.facebook.com/neverbeenpromoted
Website: https://www.neverbeenpromoted.com/
Instagram: https://www.instagram.com/neverbeenpromoted/
YouTube: https://www.youtube.com/@neverbeenpromoted
LinkedIn: https://www.linkedin.com/in/thomashelfrich/
Email: [email protected]
InstantlyRelevant.com
Support the show
https://www.youtube.com/@cutthetie
From the publisher's feed
Cut The Tie and Own Your Success reveals how high performers think, decide, and overcome obstacles—so you can apply one actionable idea each week.
Each short episode (<10…
Insights focus on four areas where people “cut ties”: Finances, Relationships, Health, and Faith.
Guests span operators and outliers—CEOs, entrepreneurs, executives, athletes, creators, scientists, and community leaders—people who’ve cut real ties and can show you how.
Do this next
Own your success.
Cut the tie.
Thomas Helfrich
Host & Founder